Help - Desktop (Linux, Mac and Windows)

Showing results for 
Search instead for 
Do you mean 
Reply
Music Fan
Posts: 1
Registered: ‎13-03-2012

Firewall / Proxy settings ?

 

Hi guys, I do like spotify and use it everywhere from my laptop... as long as there is no enforced firewall/proxy over the LAN. So from home all is OK, when traveling sometimes it works, sometimes it doesn't. All I get is the folowing:

 

10:06:09.870 I [ap:1754] Connecting to AP C3.spotify.com:4070
10:06:14.873 E [ap:1692] AP Socket Error: Timeout reached (20000)
10:06:14.873 E [ap:4090] Connection error:  117
10:06:14.873 I [ap:1754] Connecting to AP C10.spotify.com:80
10:06:19.878 E [ap:1692] AP Socket Error: Timeout reached (20000)
10:06:19.878 E [ap:4090] Connection error:  117
10:06:19.878 I [ap:1754] Connecting to AP C6.spotify.com:443
10:06:24.883 E [ap:1692] AP Socket Error: Timeout reached (20000)
...

 

Anyway to setup LAN parameters for spotify ? I am a Linux/UNIX man, never used W.....s and don't want to touch it :smileymad: so any help is more than welcome !

 

Thanks in advance,

Pierre.

 

Garage Band
Posts: 29
Registered: ‎16-02-2012

Re: Firewall / Proxy settings ?

I guess you already know that, but did you try to setup the environment variable http_proxy to the proxy of your choice?

Concert VIP
Posts: 7
Registered: ‎16-02-2012

Re: Firewall / Proxy settings ?

I don't know what version you have of spotify but in the new version I have (1:0.8.2.572.geb65f9a.433-1) give you an option to setup proxy settings in the properities section:

 

  • Open Spotify
  • Go to Edit >> Properties 
  • Scroll down until you see the 'Proxy' section

Screenshot of the proxy section:

spotify_proxy.png

Festival VIP
Posts: 10
Registered: ‎30-09-2012

Re: Firewall / Proxy settings ?

If your having a problem with the connection going offline and online this worked for me

Announcements
Test Spotify Connect
Would you like to help QA test Connect? If so, please log in or register.


Did you know?

More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.