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Song won't play after ad

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Song won't play after ad

The last few days, I've been having an issue.  An ad will always play before the last song on whichever album I'm listening to.  After the ad, Spotify will not play the last song.  It will not play anything, but will be set up to start the album over if I click Play.

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Can confirm this is a known issue which has been escalated internally. Hopefully it will be fixed sooner rather than later!

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Same problem here version 0.9.12.10

This is still happening with version 0.9.12.10.g89b2a4fc!!!!!!!!

I have had this issue on a daily basis for the last couple of months (at least). I always listen to entire albums by browsing to them and clicking the 'Play'-labeled button. Every time an ad happens to play right before the album's last track, the application won't resume playing that last track after the ad is finished. 

 

Running this on Windows 7 Enterprise 64-bit with Service Pack 1 and latest Windows updates applied. Spotify version is 0.9.13.24.g5dbb3103. 

I'm going to necro this post because the problem returned a couple updates back, and now I have a consistent repro for it. To recap, the original issue was if the last two songs of the playlist are Y and Z, and Spotify opts to play a commercial after Y, after the commercial the playback will stop and the play pointer will be reset to the first track of the playlist rather than playing track Z.  When this was temporarily fixed, the new buggy behavior was if Spotify opts to play a commercial after Z, track Z will be played again after the commercial. I don't know which update it was the regressed to the original broken behavior, but I am currently using desktop player 0.9.14.13.gba5645ad.

 

To reproduce this behavior, you should be able to use just about any playlist. Most recently, I saw it while listening to a playlist consisting of all the tracks of Devin Townsend Project - Z2, but it happens with any playlist. When an ad starts to play, double-click on the last track of the playlist (in this case, "Dimension Z"). Spotify will display the message at the top that the track will play after the commercial is finished. When the commercial(s) finish, the playlist is reset to the first track ("Rejoice") without having played "Dimension Z."

I'm bumping my escalation to the Spotify team about this issue too. Thanks for the continued reports!

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I first reported this bug here THREE MONTHS AGO. At that time Peter said it's a known issue.

 

 

It has been three months and this PRETTY BAD bug has yet to be fixed. What the hell are the Spotify developers doing behind the scenes? This, on top of the fact that we STILL cannot clear the play queue or delete tracks from it just makes the developers seem like a joke. Winamp had the ability to play full playlists and clear your play queue in 2003.

 

 

What the hell?

 That's ridiculous. I'm tagging it as urgent.

 

Hopefully, Spotify will see it and get it fixed in the next update.

Hey, hey! I wanna be a rockstar! http://bit.ly/1A8wjkS

Had this happen again yesterday and again today at work.

I have raised this issue several times as a bug, but it has never been fixed sadly. I will bump my report now.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

When I'm listening to an album, and an advertisement plays after the penultimate song in an album or playist, Spotify skips the final song and instead returns to the first song in the album.  It would be nice if Spotify actually worked as intended and actually played the full album.  After all, the world would be a much worse place if "Memorial" and not "Your Hand in Mine" ended "The Earth is Not a Cold Dead Place."

This has been reported several times to the Spotify team from here on the community (most recently here: http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/MONTHS-LATER-Last-Song-After-Ad-STILL-Not... ) but they are yet to fix it annoyingly.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Hello Peter:

 

I have the same problem. I tried to enter the link in your last message to see the status but it doesn't work. Do you have the correct link?

 

Thanks!

 

John.

This is still an issue with the current windows client (1.0.4.90.g0b6df40b) on an english Windows 8.1 with all updates.

 

Here's the history for a playlist made from spotify:album:7v9LKrYQePu6cNS7WtUmNy.

http://i.imgur.com/QVTRaUk.png

 

the penultimate track "Scotland" is played, then an ad and then it stops and jumps back to the first track "The Audience", leaving out "Male Sexuality"

 

previous report: https://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Song-won-t-play-after-ad/m-p/856217#M101...

I'm still having this issue. I recently dropped and broke my android phone so have had to go back to my standby - an apple iphone 4. Spotify worked perfectly well on my android phone but on the apple iphone 4 whenever an advert plays the music never comes back on regardless of what buttons I push or deleting and reinstalling the software. I have had to revert to using apple music instead. 

I've started having this problem on my Mac for about two weeks now. I also use Spotify through a PC and my Android phone with no issues - just the Mac.

 

Spotify version: 1.0.18.60g5fe0413d

Mac OS 10.11.1

 

It will play a few tracks and then two ads, and then it just stops. If I manually select a track it will play again, until it reaches ads, after which it stops again.

I believe I solved my own problem - under the system prefs, I opened the energy saver panel. It was automatically set (or perhaps a copied setting from when I upgraded) to "put hard disk to sleep whenever possible. I changed that to three hours, and now everything plays smoothly. I notice this mainly at night, as I like to listen while going to sleep. Playlists don't stop in the middle and play through correctly,.

I am having the same problem. Any solution?


@Richard wrote:

We currently haven't been able to reproduce it ourselves, so the more reports we get - the better!


Hi Richard, similar issue. I have Spotify Free and am happy to have the adverts. However, once the ad finishes it appears to loop, as time to play still shows 30 seconds,  although no advert plays.

 

Any sign of a resolution.

 

Thanks

 

Kevin

 

Spotify.jpg

Since this is a problem, report this issue and the DEVs will fix that soon.

 

Be patient

Just trying to help other people

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