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Gig Goer
Posts: 3
Registered: ‎12-07-2013

Spotify keeps crashing my computer! :(

It runs ok but after a while it crashes my computer (windows 7 64bit). Need to restart the pc using the restart button...:smileysad:(((

It worked ok until it automatically reinstalled a fews days ago.

 

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Registered: ‎01-03-2013

Re: Spotify keeps crashing my computer! :(


JosiasH wrote:

It runs ok but after a while it crashes my computer (windows 7 64bit). Need to restart the pc using the restart button...:smileysad:(((

It worked ok until it automatically reinstalled a fews days ago.

 


Welcome to the Community! have you tried a clean reinstallation?

Michael. A Spotify Knight in Shining Armor.
I AM NOT A SPOTIFY STAFF MEMBER| I'm a Spotify Community Legend
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Posts: 14,315
Registered: ‎06-04-2013

Re: Spotify keeps crashing my computer! :(

Also, it could be another app causing the crash so it's well worth checking your event log to see if anything else could be causing the problem.

Joe
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Gig Goer
Posts: 3
Registered: ‎12-07-2013

Re: Spotify keeps crashing my computer! :(

Thank you for your advice!

 

Did a clean reinstall, still crashing my pc. 

It crashes my computer with or without other softwares running at the same time.

 

I guess the best is to stop using spotify.

 

 

Music Lover
Posts: 2
Registered: ‎06-12-2013

Re: Spotify keeps crashing my computer! :(

I am having the same problem...Spotify wanted to restart...so I restarted it.  After the restart...it rebooted my computer.  I uninstalled Spotify, and when i attempted to reinstall...it crashed my computer again.  I'm guessing there is a bug somewhere.  I'll give it a couple of days and try it again this weekend.   Maybe the problem will be fixed by then.  Running Windows 7.

Posts: 47,390
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Registered: ‎03-07-2012

Re: Spotify keeps crashing my computer! :(


phinhead wrote:

I am having the same problem...Spotify wanted to restart...so I restarted it.  After the restart...it rebooted my computer.  I uninstalled Spotify, and when i attempted to reinstall...it crashed my computer again.  I'm guessing there is a bug somewhere.  I'll give it a couple of days and try it again this weekend.   Maybe the problem will be fixed by then.  Running Windows 7.


Are you getting an error code when it crashes? Is it crashing windows to blue screen? 

Peter
Spotify Community Mentor and Troubleshooter

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Music Lover
Posts: 2
Registered: ‎06-12-2013

Re: Spotify keeps crashing my computer! :(

All is good now!  Thanks!

Gig Goer
Posts: 3
Registered: ‎12-07-2013

Re: Spotify keeps crashing my computer! :(

I did a windows update and is working fine now.

Posts: 47,390
Kudos: 13,979
Solutions: 3,559
Registered: ‎03-07-2012

Re: Spotify keeps crashing my computer! :(

Thanks for reporting back guys! :smileyhappy:
If it starts happening again, let us know.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Music Fan
Posts: 1
Registered: ‎03-12-2014

Re: Spotify keeps crashing my computer! :(

OK, so here we go. I have had some issues with my PC also after it was upgraded to Windows 7 64-bit. From time to time it crashed, causing a situation where I can only do a hard reset or shutdown

.

When I started to pay attention, I found out it happened when I was using the Spotify app on my desktop. Even more detailed: the crash happens each time after about 5 minutes. 

 

I tried other music services I have on my PC, like iTunes and Sonos and they don't cause any similar problems, so I was relieved to find more issues like this when I googled it. Then again: most people experienced this until about a year ago and I am still experiencing this issue.

 

Bottom line: I would conclude that the Spotify desktop app causes Windows 7 64-bit PC's to crash. I hope you can find a solution!

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