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Music Fan
Posts: 1
Registered: ‎24-04-2013

WIndows 8 - Spotify won't install

Spotify ran fine and then it stoppedworking. I have attempted over a dozen unistall/reinstalls. This is the Windows 8 message I now get when the install fails:

 

Problem signature:

  Problem Event Name: APPCRASH

Application Name: Spotify.exe

Application Version: 0.9.0.117

Application Timestamp: 51667286

  Fault Module Name: USER32.dll

  Fault Module Version: 6.2.9200.16420

  Fault Module Timestamp: 505a971d

  Exception Code: c0000005

  Exception Offset: 000653b4

  OS Version: 6.2.9200.2.0.0.256.48

  Locale ID: 3081

  Additional Information 1: 0248

  Additional Information 2: 02488b4f31fc060f24931251a54163e2

  Additional Information 3: caa0

  Additional Information 4: caa0348349e86ca630f84201a29c2047

 

Can anyone help me with this?


Any help appreciated

Posts: 47,391
Kudos: 13,847
Solutions: 3,555
Registered: ‎03-07-2012

Re: WIndows 8 - Spotify won't install

Hey! Welcome to the community :smileyhappy: 

 

Spotify don't officially support Windows 8 which can make troubleshooting just that little bit more difficult. 

Can you try the troubleshooting steps in this topic? Also, do you have Internet Connection Sharing enabled? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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