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Festival Fanatic
Posts: 8
Registered: ‎04-04-2013

help desk

Please fix my account!! I cant listen to music except the radio!!!
Posts: 3,443
Kudos: 1,601
Solutions: 282
Registered: ‎03-12-2012

Re: help desk

Montoya13 wrote:
Please fix my account!! I cant listen to music except the radio!!!

Hi, and welcome to the community!


Is this on a mobile device? You must be premium for on demand mobile streaming.

Have you tried a clean reinstall of Spotify? Try reinstalling from this link:


Anthony :)

This post was by Anthony - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!

|| Spotify Profile - Anthony | Feel free to PM me - Here ||
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Music Fan
Posts: 1
Registered: ‎17-10-2014

Re: help desk



I've deleted spotify from my phone and I'm still getting charged $10.81. Can we please do something about this. I don't want to be charged anymore. Thanks

Music Fan
Posts: 1
Registered: 2 weeks ago

Re: help desk

[ Edited ]

Spotify will not open start then reverts bask to yahoo within 4-5 seconds???


Alec Slinde


Festival Headliner
Posts: 1,930
Registered: ‎17-11-2013

Re: help desk

Hi @alekin_1,


What do you mean by reverts back to yahoo?

Does a full reinstallation help for you? 

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