Help - Desktop (Linux, Mac and Windows)

Showing results for 
Search instead for 
Do you mean 
Reply
Music Fan
Posts: 1
Registered: ‎06-09-2012

spotify keeps saying password and username wrong

I'm new on spotify and I've done the registration and installed the app but I cant log in. It keeps telling me "password and username wrong" I've tried changing my facebook password and its still telling me the same thing.

Please help
Music Fan
Posts: 1
Registered: ‎05-10-2012

Re: spotify keeps saying password and username wrong

Same thing happening to me. We've tried multiple accounts.

Community Manager
Posts: 6,357
Registered: ‎20-01-2012

Re: spotify keeps saying password and username wrong

eXHozaLaFam - As you opened your account via Facebook you need to log in with your FB email/ password. 

 

Have you tried shutting down Spotify and clicking on a music track within Facebook? This will launch Spotify with your account automatically logged in.

 

mvp1399 - Have you done a password reset for 'mvp1399' from right here: https://www.spotify.com/password-reset/

Announcements

Did you know?

More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.