Help - Desktop (Linux, Windows, Web Player)

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Music Lover
Posts: 2
Registered: ‎27-02-2012
Accepted Solution

Can't play current track?

Keep getting 'Can't play current track' message randomly when I am listening to music. Stops my playlists dead (as in does not skip to the next tune) and also someitmes tunes that dont work one minute work the next. Becoming very frustrating, don't understand why this is happening. 

 

I am premium member.

Solution!
Chosen by TubularSteal (Concert VIP)
Music Lover
Posts: 2
Registered: ‎17-08-2012

Re: Can't play current track?

That seems to have worked for me! Thanks!

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Chosen by YoImaNinja (Music Fan)
Music Lover
Posts: 1
Registered: ‎06-09-2014

Re: Can't play current track?

I found a solution that worked for me! After reading through many of the suggestions here and elsewhere, this option finally did the trick:

 

Source: http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Can-t-play-the-current-track/m-p/642284#M...

 

The fix for me was to go to Edit > Preferences > Local Files and uncheck everything. Fixed it immediately! I understand this might not be a workable solution for those using the Spotify client to listen to other music... but I suppose it's something.

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Chosen by jaybird00001 (Gig Goer)
Gig Goer
Posts: 3
Registered: ‎09-10-2014

Re: Can't play current track?

The clean re-install fixed my problem.  

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Solution!
Chosen by mad_fungi (Music Fan)
Music Lover
Posts: 1
Registered: ‎11-10-2014

Re: Can't play current track?

[ Edited ]

In Spotify desktop, I was using premium trial but when it went back to free version high quality streaming did not turn off. (only avalable to premium users)

If you're using a free account  then make sure the high quality streaming is turned off in preferences 

 

It worked for me.

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Chosen by Gods88angels (Music Fan)
Posts: 47,390
Kudos: 14,703
Solutions: 3,561
Registered: ‎03-07-2012
Community Mentor
Ideas Guardian
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Re: Can't play current track?

Have you unticked the High Quality streaming option @jimcordero ?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Chosen by Gods88angels (Music Fan)
Posts: 47,390
Kudos: 14,703
Solutions: 3,561
Registered: ‎03-07-2012
Community Mentor
Ideas Guardian
Protector of Newbs
Troubleshooter

Re: Can't play current track?

@Gods88angels - Have you unselected the "Enable High Quality Streaming" option in the Edit > Preferences menu as suggested above?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Chosen by MoogLiberation (Concert Regular)
Music Lover
Posts: 1
Registered: ‎24-10-2014

Re: Can't play current track?

If you just cancealled your premium subsciption and now using the  free subsciption Then just follow these few steps

 

Just go to Edit > preference and untick  "High quality streaming" 

 

It shoud be working now :)

 

 

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Solution!
Chosen by Jackamomo (Concert Regular)
Festival Headliner
Posts: 2,033
Registered: ‎16-09-2012

Re: Can't play current track?

Hello: @driver49

Did you make sure after unchecking high quality streaming that you logged out and back into the app again?

-Jay
What is a Spotify Rock Star/Rising Star and how do I become one?
Note I am not a Spotify Employee, I just help out around on the community!

| Spotify Profile | last.fm Profile | Send Me A Message | Twitter Profile |


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All Replies
LAU
Music Fan
Posts: 1
Registered: ‎28-02-2012

Re: Can't play current track?

I'm having the same issue, on PC and Mac

Music Fan
Posts: 1
Registered: ‎28-02-2012

Re: Can't play current track?

I'm also getting this issue 'Can't play current track' - I'm an Unlimited member. Is anyone able to help?

Music Fan
Posts: 1
Registered: ‎29-02-2012

Re: Can't play current track?

I'm having the same problem. It's really starting to annoy me.

 

Quite often it'll say can't play the current track, then suddenly work after a few tries.

Music Fan
Posts: 1
Registered: ‎03-03-2012

Re: Can't play current track?

Yep, me too, on 2 different laptops - keeps happening - any suggestions?

Music Lover
Posts: 2
Registered: ‎27-02-2012

Re: Can't play current track?

I think this a problem a lot of ppeople are having.....

 

https://getsatisfaction.com/spotify/topics/spotify_cant_play_the_current_track_why

 

Do not understand why they do not answer the forum posts? People seem to be very unhappy and rightly oon, is very annoying when a tune you have listened to a hundred times just won't play randomly and then works the next minute.

 

Please answer the question Spotify, I am paying £9.99 a month so only fair the service works as advertised.

Concert VIP
Posts: 6
Registered: ‎26-02-2012

Re: Can't play current track?

I'm having this problem too, amongst others.  I don't know what the devs have done to the programming, but suddenly Spotify is hugely unreliable, and the customer service is abysmal.  

 

If these issues aren't sorted this month I'm switching to Deezer.

Spotify Legend
Posts: 3,649
Registered: ‎19-01-2012

Re: Can't play current track?

This may be related somewhat some some connection issues we had recently. Should be fine now, however. Are you still encountering this message at all?
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Airhorn Enthusiast
Music Fan
Posts: 1
Registered: ‎06-03-2012

Re: Can't play current track?

I'm no longer getting the 'Can't play current track' message but its still not playing tracks, then suddenly it is again.  I've noticed that if I select a track it won't play then any other track it will also not work.  Then if I play a song from my local computer in the 'Local files' collcetion (which works) then go back to the song that wouldn't play it works fine.  I am having to do this at least every 30mins :(  I'm a premium member. 

Music Fan
Posts: 1
Registered: ‎18-03-2012

Re: Can't play current track?

I'm also been having this problem and I'm still encountering this every day.

Anyone else still seeing this?

 

I'm currently using the mac client.

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