19-07-2012 03:28 PM
When I am playing music, any interaction with my Chrome browser causes the music to skip. Every click or even rolling the mouse wheel in Chrome causes this, and I'm able to reproduce this 100% of the time.
Frustrating- I'm a premium subscriber, and I rely on Chrome for daily work tasks.
28-05-2013 10:24 PM
I have a similar problem, although it happens with any browser I use - Chrome Firefox IEx. I can run lots of programs while Spotify is going, but as soon as I open any browser window or create a new tab Spotify goes nuts. This happens with every browser, every time in any configuration. I can have just Spotify running and as soon as the browser pops up, the current song slows down and sounds like someone talking in a box fan. Sites with lots of ads, flash, and interactive stuff make the problem a lot worse. After everything is loaded or I close the browser, Spotify returns to normal.
29-05-2013 12:14 AM
It almosts sounds like your browser is hogging all your bandwidth to download all the extranious noise on the web page. What's your connection speed? Are you running anything else in the background? Downloading anything?
These should be good places to start. Also use Ccleaner on your drive and registry. There could be problems there. I use it routinely to keep the clutter to a minimum.
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09-07-2013 06:54 PM - edited 09-07-2013 06:58 PM
I'm experencing the same thing with Google Chrome and Internet Explorer. Any time I open my brower, navigate between pages, scroll up or down, the playback starts to stutter really badly. This happens even when I'm navigating in Spotify. I've had Spotify premium for a year and this has just started to happen. I'm on a 60mb connection with Virgin and everything else works fine. It's driving me crazy!
09-07-2013 07:11 PM
10-07-2013 06:12 PM
Thanks for your reply, much appreciated.
I'm afraid I'm a bit of a novice in such things and don't really know.
I've got a quarter of my total capacity free on my C:drive and over half on my D:drive. It's true that when this first happend I had very little space on my C:drive and lots of Spotify tracks available off line (presumably stored on my C:drive) but since then I've created more space on my C:drive, removed all my off line playlists, and tried a couple of clean installs of Spotify - all to no avail.
The problem doesn't seem to happen when I use Spotify Web Player or my HTC andoid phone.
...and thanks again.
10-07-2013 06:45 PM
Can you check something out for me?
In Spotify, go to File/Spotify > Offline Mode (which will force your client offline) do you still get the same behaviour as before?
Also on Windows, go to Edit > Preferences > Playback > Untick Enable Hardware Acceleration and restart Spotify. Does that make any difference?
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10-07-2013 06:53 PM
Thanks for he speedy reply - and for staying with me on this.
I've got to go out for the evening now.
I'll run those tests tomorrow and let you know the results then if that's Ok.
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