04-03-2012 04:16 PM - edited 04-03-2012 04:26 PM
Hello Spotify Community. Did someone lost the Starred list?
In my case, I lost around 1050 tracks from day-to-day favorites. I'm sorry if I got anger, BUT... I have nothing to do in Spotify if I have no Starred list.
Anyone knows if server Admins can make a backup for my user svgpso?
I give only 3 days. I can't live without music at woooork guys.
3 days pass = I leave Unlimited subscription. And I got 1 year paying for it.
04-03-2012 04:40 PM
Quite a few people have been reporting this issue. I don't believe a cause has been found (as yet).
A moderator will hopefully be able to help you out, I've seen countless occasions where they have sorted others similar issues out! Just keep calm and patient, and a moderator will hopefully be able to work some magic for you!
04-03-2012 05:52 PM
Yup, I have this problem too. Also, I can't seem to play more than one track at a time. It's not as if my starred list was a tenth the size of yours anyway... getting very tired of Spotiy now.
08-03-2012 02:56 PM
This has happened to me too. I had 800 tracks in my starred list and now I have 45 left. All of my playbills are all there but all those starred tracks have vanished. I was very sad and angry when I discovered that it wasn't just my mobile screwing with me but that all my favorite songs had actually been taken since they weren't on my computer or my brothers computer when i logged in there either.
I really hope and wish that spotify will fix this problem and return our music
08-03-2012 03:39 PM
They will not fix this error.
I just unsubscribed from Unlimited. They answered me 2 short things and gifted me with 2 free weeks.
I feel sorry for Spotify. Now bye.
|Hello! Please take one minute to answer three very short questions about your support experience today.|
|Take me there||No thanks (hide)|
|Hi folks. We're aware that ... . We're investigating!|
To stay updated please come in here.
|Would you like to help QA test Connect? If so, please log in or register.|
Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.