14-03-2012 08:30 AM
I installed Spotify but cannot connect. The signin process hangs and I get "error 112" after a while and mentioning a firewall issue.
What ports should be open for Spotify to connect?
Solved! Go to Solution.
14-03-2012 08:49 AM
28-03-2012 10:01 AM
Great... but how to convince my IT to open these ports? We're not in a dictatorial company so they don't mind we're listening to music here but I guess they did it for safety purpose or whatever else quirky stuffs.
I'm living in Germany and I also know the official authority regulating the royalties are very feared (it's called GEMA), I think you should really mention on your German website that spotify is legal and approved by GEMA authorities.
11-05-2012 09:17 PM
Hey so I discovered my solution to this issue almost by accident! I had basicly given up on spotify after this (thread) message initaly poped up, its been a few weeks since I last used the desktop software after uninstalling due to the proxy 112 error. I tried everything in this post as well as many others and did a clean instal multiple times with no different results, just sadness. But then one day after giving up on it, I stumbled onto a spotify playlist embeded into a website, you know the ones that ask you if you have spotify if you click them (At this point i had the app uninstalled for a few weeks). Just for the hell of it i clicked it and it launched an in browser spotify instaltion routine which when completed opened and actualy launched the app with my profile signed in. No more error! I was pretty suprised and its been a few days now with no issues! I hope this could help the hopeless like mysef!
PS: A strange thing to note is using this instalation method it made me go through the EULA popup again, dunno why.
06-06-2012 09:04 PM
keep getting error 112, connection lost. i have turned off the windows firewall and my virgin media firewall and still it's the same.
Any ideas please as its been a few weeks, i'm paying a subscription and not getting the service.
|Hello! Please take one minute to answer three very short questions about your support experience today.|
|Take me there||No thanks (hide)|
|Hi folks. We're aware that ... . We're investigating!|
To stay updated please come in here.
|Would you like to help QA test Connect? If so, please log in or register.|
Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.