Help - Desktop (Linux, Windows, Web Player)

Reply
Music Fan
Posts: 1
Registered: ‎19-02-2012
Accepted Solution

My speakers and computer sound work fine but spotify makes no sound when I press play

Other programs such as Windows Media Player will play sound when I press play however Spotify won't and I was wondering what was wrong. My speaker and computer sound configuration settings haven't changed but it just stopped working!!!! Help Please.

Simon Harris
Gig Goer
Posts: 3
Registered: ‎19-02-2012

Re: My speakers and computer sound work fine but spotify makes no sound when I press play

Have you looked to see if you have "Enable Hardware Acceleration" checked in the Spotify preferences? Try unchecking this, applying the change and restarting Spotify and your computer.

Gig Goer
Posts: 2
Registered: ‎19-02-2012

Re: My speakers and computer sound work fine but spotify makes no sound when I press play

Have you looked to see if you have "Enable Hardware Acceleration" checked in the Spotify preferences? Try unchecking this, applying the change and restarting Spotify and your computer.

 

 

----------

 

I have the exact same problem, everything else just works fine, but when I try to play something in Spotify, it doesn't make any sound! And i disabled the 'enable hardware acceleration' which had no effect to me when i restarted.

Gig Goer
Posts: 2
Registered: ‎19-02-2012

Re: My speakers and computer sound work fine but spotify makes no sound when I press play

Strange..

 

But what I did:

 

- removed Spotify

- Let Ccleaner clean up your computer

- Download Spotify

- Install Spotify

- Launch Spotify

- Make sure in Spotify the sound is not muted

- Right click on your speaker icon next to your time/date in the taskbar and click Open Volumemixer

- There says Spotify, and there I saw it was muted THERE. 

 

Just look better, that's the only thing I like to say now :P

Music Fan
Posts: 1
Registered: ‎07-04-2012

Re: My speakers and computer sound work fine but spotify makes no sound when I press play

That does it! Thanks!!
Community Legend
Posts: 7,447
Registered: ‎06-02-2012

Re: My speakers and computer sound work fine but spotify makes no sound when I press play

Hey Denven.

 

Thank you for Sharing this Solution with Community.

Spotify Premium for music listening, user since April 2009. 100M cable modem and 1M mobile network.
Concert VIP
Posts: 6
Registered: ‎24-04-2012

Re: My speakers and computer sound work fine but spotify makes no sound when I press play

Ive recent;ly changed to Windows 7 and can get no sound on Spotify - Ive tried everything spotify recommend, all the volume setting are on the accelerator is right the firewall is not blocking spotify - Ive uninstalled then reinstalled - interestingly any radio podcast has sound but not my music . Its so so frustrating can anyone help at all or do I have to juist give up?  Steph

Concert VIP
Posts: 7
Registered: ‎24-04-2012

Re: My speakers and computer sound work fine but spotify makes no sound when I press play

there seem to be alot of this going on and they are working on it.

Music Lover
Posts: 2
Registered: ‎22-07-2012

Re: My speakers and computer sound work fine but spotify makes no sound when I press play

Ha, nice!

Actually, it wasnt shown to be muted on my comp, but it was when I MUTED and THEN unmuted, when my sound came back xD

Thanks man, was stuck with this for 2 weeks already >_<


FIXED, ty :D

Music Lover
Posts: 2
Registered: ‎22-07-2012

Re: My speakers and computer sound work fine but spotify makes no sound when I press play

Try muting spotify in vollume mixer and then unmuting. Worked for me.

Announcements
Test Spotify Connect
Would you like to help QA test Connect? If so, please log in or register.


More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.