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Concert Regular
Posts: 4
Registered: ‎07-06-2012
Accepted Solution

Songs are PLAYING but NO SOUND

the last few days My Spotify won't play songs. Actually the songs are playing but I can't hear it?  I thought my speakers weren't working but when i go into Pandora and I CAN HEAR EVERY SONG.. Has this happened to anyone else?? Please HELP!!

Solution!
Music Lover
Posts: 2
Registered: ‎08-06-2012

Re: Songs are PLAYING but NO SOUND

I have the same problem. Sound works on every other online or offline application with or without headphones. No sound with the Spotify...The answer wasn't the volume knob for me, that's like plug in your electronic advice. Would love a different answer. 

 

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Solution!
Community Legend
Posts: 1,612
Registered: ‎11-02-2012

Re: Songs are PLAYING but NO SOUND

I know it sounds like 'check its switched on' type advice but it has worked plenty of times on here for others. Its not the volume slider in spotify that you need to check but window's sound level for spotify which you can only get to through the system tray or control panel. As well as there being a system wide volume level each app playing sound also has a level and for some reason this is sometimes muted for spotify.

The other thing to check is the output device settings in control panel. Windows may have decided to output spotifys sound somewhere other than your speakers.
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Listening on Windows, Android and Sonos. Tweeting it at @davelicence

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Solution!
Chosen by tw_mama (Concert VIP)
Garage Band
Posts: 31
Registered: ‎06-06-2012

Re: Songs are PLAYING but NO SOUND

If you are using windows 7 click the "speaker icon" at the bottom to the right and go into "Mixer" and mute then unmute spotify, spotify needs to be running for you to be able to see it.

"Open spotify->Speaker icon->Mixer->Mute and un-mute spotify->Restart spotify".

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All Replies
Community Legend
Posts: 1,612
Registered: ‎11-02-2012

Re: Songs are PLAYING but NO SOUND

Check the sound volume for Spotify - cliick the speaker icon in the system tray and make sure the volume slider for the Spotify apparently is up
----------------
Listening on Windows, Android and Sonos. Tweeting it at @davelicence
Solution!
Music Lover
Posts: 2
Registered: ‎08-06-2012

Re: Songs are PLAYING but NO SOUND

I have the same problem. Sound works on every other online or offline application with or without headphones. No sound with the Spotify...The answer wasn't the volume knob for me, that's like plug in your electronic advice. Would love a different answer. 

 

Solution!
Community Legend
Posts: 1,612
Registered: ‎11-02-2012

Re: Songs are PLAYING but NO SOUND

I know it sounds like 'check its switched on' type advice but it has worked plenty of times on here for others. Its not the volume slider in spotify that you need to check but window's sound level for spotify which you can only get to through the system tray or control panel. As well as there being a system wide volume level each app playing sound also has a level and for some reason this is sometimes muted for spotify.

The other thing to check is the output device settings in control panel. Windows may have decided to output spotifys sound somewhere other than your speakers.
----------------
Listening on Windows, Android and Sonos. Tweeting it at @davelicence
Solution!
Chosen by tw_mama (Concert VIP)
Garage Band
Posts: 31
Registered: ‎06-06-2012

Re: Songs are PLAYING but NO SOUND

If you are using windows 7 click the "speaker icon" at the bottom to the right and go into "Mixer" and mute then unmute spotify, spotify needs to be running for you to be able to see it.

"Open spotify->Speaker icon->Mixer->Mute and un-mute spotify->Restart spotify".

Community Legend
Posts: 1,612
Registered: ‎11-02-2012

Re: Songs are PLAYING but NO SOUND

^ Yeah that's what I meant but couldn't remember the name - right click the speaker icon and choose Volume Mixer to see the volume sliders for each application separately. Cheers ErikG
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Listening on Windows, Android and Sonos. Tweeting it at @davelicence
Music Lover
Posts: 2
Registered: ‎08-06-2012

Re: Songs are PLAYING but NO SOUND

That was the answer! It was the mixer control volume....don't I feel dumb. Hadn't had any other program create it's own volume in that menu. Thank you! And I apologize for saying it was plug in your electronic advice.:smileyembarrassed:

Community Legend
Posts: 1,612
Registered: ‎11-02-2012

Re: Songs are PLAYING but NO SOUND

No problem, glad it's sorted.

How about you Renee_Bender?
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Listening on Windows, Android and Sonos. Tweeting it at @davelicence
Music Lover
Posts: 2
Registered: ‎30-07-2012

Re: Songs are PLAYING but NO SOUND

Sort of same problem. I can play music, but when I open, say Skype, Spotify continues playing the songs, but no sound comes out.

Any help for this?

 

Garage Band
Posts: 31
Registered: ‎06-06-2012

Re: Songs are PLAYING but NO SOUND

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