29-03-2012 12:07 AM
So I just downloaded spotify, it logins and opens, but then whenever i try to click anything it just freezes my WHOLE LAPTOP. I can't even click force quit, i have to force restart EVER SINGLE TIME. I have the newest model of a macbook pro, this shouldn't be happening. Please help.
So I unistalled spotify, re-started my computer, re-installed it and the same thing happened.
So I unistalled spotify AND adobe flash, re-started my computer re-installed everything and the same thing happens. What gives??
Thank you for reading! I hope you can help...
29-03-2012 07:25 AM
I figured this was some weird fluke... I have no idea what's going on! But yes, I actually even went and updated all the software on my mac so it's 100% up to date... still the same problem.
29-03-2012 07:36 AM
29-03-2012 08:03 AM
I couldn't find any of those folders on my computer, most likely because I had already un-installed spotify. I found (and deleted) some folders that seemed fishy and any left behind spotify traces, restarted my computer, then installed spotify. It was very slow to open, but i actually managed to get a song playing, but the song started stopping sporadically and then when I went to open safari while spotify was still open... my whole computer froze again, couldn't even force quit the app... I had force restart my computer. this is about the 7th time i've installed and un-installed spotify and it's just getting frustrating. I love the idea of spotify and would love to have it on my computer- but my computer just seems to be rejecting it...
29-03-2012 10:34 AM - edited 29-03-2012 10:34 AM
Weird! Okay, I saw that you've already tried playing around with Flash too, so let's try something different along those lines.
Could you possibly install the Google Chrome browser to your computer at all? This has Flash built in - this might get things working.
29-03-2012 12:54 PM
What have you tried so far? Generally we suggest starting with a clean installation, then a clean reinstallation of Flash -
1. Uninstall Spotify and remove all Spotify folders.
2. Complete uninstall of Flash (http://kb2.adobe.com/cps/141/tn_14157.html). In order to uninstall Flash you need to ensure it's not currently being used (basically have no programs running at all).
3. Restart your computer and install Flash again, from http://get.adobe.com/flashplayer/
4. Download and install the latest version of Spotify: https://www.spotify.com/download/
Failing that, try the SIMBL / SpotRemote instructions I put above.
07-06-2012 09:18 PM
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