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Spotify crash after start

Spotify crash after start

Hi, After one of update on ubuntu 15.10 my Spotify stoped working.

I try to clean cache etc ....

This error is raised:

 

Hi, After one of update on ubuntu 15.10 my Spotify stoped working.
I try to clean cache etc ....
This error is raised:

[0424/181444:ERROR:browser_main_loop.cc(203)] Running without the SUID sandbox! See https://code.google.com/p/chromium/wiki/LinuxSUIDSandboxDevelopment for more information on developing with the sandbox on.
[0424/181444:ERROR:main_delegate.cc(764)] Could not load cef_extensions.pak
[0424/181444:ERROR:main_delegate.cc(764)] Could not load cef_extensions.pak
16:14:45.185 I [storage_impl.cpp:1359 ] Deleted 0 files from storage. (files that was scheduled for delayed wipe)
16:14:45.187 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:wuboo:rootlist] Creating context
16:14:45.187 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:wuboo:publishedrootlist] Creating context
16:14:45.188 E [local_file_manager.cpp:2289 ] Unable to load local-files.bnk, error 24
16:14:45.190 E [offline_key_store.cpp:85 ] Offline: failed to load key stores, error: sync_error_offline_key_store_file_not_found (7007), path: /home/bart/.cache/spotify/Users/wuboo-user/cached
16:14:45.198 D [gaia_manager.cpp:682 ] GAIA: TIMING(131814110) GaiaManager::start, _service_status=kServiceStatusStopped
16:14:45.198 D [gaia_manager.cpp:1038 ] GAIA: TIMING(131814110) GaiaManager::sendSubscribe
16:14:45.198 D [gaia_manager.cpp:344 ] GAIA: GaiaManager::stateTransition, kServiceStatusStopped->kServiceStatusInSubscribeTx
16:14:45.198 I [dns.cpp:62 ] resolved apresolve.spotify.com to 194.132.162.199
16:14:45.198 I [dns.cpp:62 ] resolved apresolve.spotify.com to 194.132.162.247
16:14:45.198 I [dns.cpp:62 ] resolved apresolve.spotify.com to 194.132.162.152
16:14:45.203 I [offline_manager.cpp:2699 ] Storage has been cleaned
16:14:45.203 5 [playlist_be_pl4.cpp:542 ] synchronizePlaylistContainer 'spotify:user:wuboo:publishedrootlist'
16:14:45.203 3 [playlist_be_pl4_context.cpp:305 ] [spotify:user:wuboo:publishedrootlist] Synchronization starting: GET (from revision 0,726f6f7400000000000000000000000000000000)
16:14:45.203 5 [playlist_be_pl4.cpp:542 ] synchronizePlaylistContainer 'spotify:user:wuboo:rootlist'
16:14:45.203 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:spotifydiscover:playlist:4QOMCH7TEd0JRSiUSAmJDm] Creating context
16:14:45.204 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:natalencja:playlist:0tzhz2D83UI7dgyxXvIyGa] Creating context
16:14:45.204 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:wuboo:playlist:1ENduIDK6KDjYqF2dpImzB] Creating context
16:14:45.204 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:wuboo:playlist:0wV7B6rGkaK9mnHR19Aa79] Creating context
16:14:45.204 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:wuboo:playlist:31xZQjlPapVvSmUqGAOud1] Creating context
16:14:45.204 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:wuboo:playlist:6vGfCSp7PmVwpc8Ri2DtQv] Creating context
16:14:45.204 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:wuboo:playlist:0L6uNQ7tx2ayFeI3h2SEtl] Creating context
16:14:45.204 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:wuboo:playlist:2EqNi2dsUWaLrTseHa8IFX] Creating context
16:14:45.204 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:wuboo:playlist:5RHQOxMCZ7MzzDrBh4IRgc] Creating context
16:14:45.204 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:wuboo:playlist:3MEmbvu3LNfvkEHTDuWK23] Creating context
16:14:45.204 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:wuboo:playlist:1MjWtzGLmFtjUCnZIBMaa3] Creating context
16:14:45.204 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:wuboo:playlist:6a5h1EyN2nk7rptieHq4QT] Creating context
16:14:45.204 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:wuboo:playlist:3cMyzj63bxKZILKdd4dXUi] Creating context
16:14:45.204 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:wuboo:playlist:3uVjyDAJU5B7vN0N6bIAyb] Creating context
16:14:45.204 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:wuboo:playlist:7LrmJbtiGKATFQGZvUL2QK] Creating context
16:14:45.204 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:wuboo:playlist:2YV5npNkIdcXBhDuGwEEiH] Creating context
16:14:45.205 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:wuboo:playlist:3xn7EbIEZBEZ5qQxEkPWSi] Creating context
16:14:45.205 5 [playlist_be_pl4_context.cpp:70 ] [spotify:user:1166762945:playlist:16SVZnYC3bIffe8wzeec2g] Creating context
16:14:45.213 3 [playlist_be_pl4_context.cpp:305 ] [spotify:user:wuboo:rootlist] Synchronization starting: DIFF (from revision 594,6069d7112ce24941f31d8d34dad3dc78f96d0b06)
16:14:45.217 I [gaia_hermes_channel.cpp:116 ] GAIA: GaiaHermesChannel::send, failed query response_code=38
16:14:45.217 5 [playlist_be_pl4.cpp:542 ] synchronizePlaylistContainer 'spotify:user:wuboo:publishedrootlist'
16:14:45.218 5 [playlist_be_pl4_context.cpp:196 ] [spotify:user:wuboo:publishedrootlist] 'GET' request complete
16:14:45.218 3 [playlist_be_pl4_context.cpp:489 ] [spotify:user:wuboo:publishedrootlist] synchronization error: non hermes error
16:14:45.218 3 [playlist_be_pl4_context.cpp:510 ] [spotify:user:wuboo:publishedrootlist] - transient error, retrying.
16:14:45.218 5 [playlist_be_pl4_context.cpp:196 ] [spotify:user:wuboo:rootlist] 'DIFF' request complete
16:14:45.218 3 [playlist_be_pl4_context.cpp:489 ] [spotify:user:wuboo:rootlist] synchronization error: non hermes error
16:14:45.218 3 [playlist_be_pl4_context.cpp:510 ] [spotify:user:wuboo:rootlist] - transient error, retrying.
16:14:45.307 I [ap_connection_impl.cpp:489 ] Connecting to AP sto3-accesspoint-a83.ap.spotify.com:4070
16:14:45.321 I [dns.cpp:62 ] resolved sto3-accesspoint-a83.ap.spotify.com to 193.182.7.243
16:14:45.376 I [ap_connection_impl.cpp:139 ] Connected to AP: 193.182.7.243:4070
16:14:45.531 I [ap_connection_impl.cpp:337 ] AP login complete, len 0
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:spotifydiscover:playlist:4QOMCH7TEd0JRSiUSAmJDm)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:natalencja:playlist:0tzhz2D83UI7dgyxXvIyGa)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:wuboo:playlist:1ENduIDK6KDjYqF2dpImzB)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:wuboo:playlist:0wV7B6rGkaK9mnHR19Aa79)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:wuboo:playlist:31xZQjlPapVvSmUqGAOud1)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:wuboo:playlist:6vGfCSp7PmVwpc8Ri2DtQv)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:wuboo:playlist:0L6uNQ7tx2ayFeI3h2SEtl)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:wuboo:playlist:2EqNi2dsUWaLrTseHa8IFX)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:wuboo:playlist:5RHQOxMCZ7MzzDrBh4IRgc)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:wuboo:playlist:3MEmbvu3LNfvkEHTDuWK23)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:wuboo:playlist:1MjWtzGLmFtjUCnZIBMaa3)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:wuboo:playlist:6a5h1EyN2nk7rptieHq4QT)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:wuboo:playlist:3cMyzj63bxKZILKdd4dXUi)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:wuboo:playlist:3uVjyDAJU5B7vN0N6bIAyb)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:wuboo:playlist:7LrmJbtiGKATFQGZvUL2QK)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:wuboo:playlist:2YV5npNkIdcXBhDuGwEEiH)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:wuboo:playlist:3xn7EbIEZBEZ5qQxEkPWSi)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:1166762945:playlist:16SVZnYC3bIffe8wzeec2g)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:wuboo:playlist:1qJYzuOPR92FPdlYI9JKwF)
16:14:45.665 5 [playlist_backend.cpp:301 ] PlaylistBackendManager::resyncDelayedPlaylistNow(spotify:user:wuboo:playlist:5Z8UCS5c7Htn0MGPHAxwEL)
16:14:45.666 3 [playlist_be_pl4_context.cpp:305 ] [spotify:user:wuboo:playlist:1MjWtzGLmFtjUCnZIBMaa3] Synchronization starting: GET (from revision 0,726f6f7400000000000000000000000000000000)
16:14:45.666 3 [playlist_be_pl4_context.cpp:305 ] [spotify:user:wuboo:playlist:0L6uNQ7tx2ayFeI3h2SEtl] Synchronization starting: GET (from revision 0,726f6f7400000000000000000000000000000000)
16:14:45.666 3 [playlist_be_pl4_context.cpp:305 ] [spotify:user:wuboo:playlist:2YV5npNkIdcXBhDuGwEEiH] Synchronization starting: GET (from revision 0,726f6f7400000000000000000000000000000000)
16:14:45.667 3 [playlist_be_pl4_context.cpp:305 ] [spotify:user:wuboo:playlist:6vGfCSp7PmVwpc8Ri2DtQv] Synchronization starting: GET (from revision 0,726f6f7400000000000000000000000000000000)
16:14:45.667 3 [playlist_be_pl4_context.cpp:305 ] [spotify:user:wuboo:playlist:7LrmJbtiGKATFQGZvUL2QK] Synchronization starting: GET (from revision 0,726f6f7400000000000000000000000000000000)
16:14:45.676 D [gaia_manager.cpp:682 ] GAIA: TIMING(131814588) GaiaManager::start, _service_status=kServiceStatusInSubscribeTx
16:14:45.684 E [network.cpp:45 ] failed to create socket
16:14:45.684 E [network.cpp:48 ] failed to set SockoptReuseAddr
16:14:45.684 E [network.cpp:51 ] failed to set SockoptReusePort
16:14:45.684 E [network.cpp:45 ] failed to create socket
16:14:45.684 E [network.cpp:48 ] failed to set SockoptReuseAddr
16:14:45.684 E [network.cpp:51 ] failed to set SockoptReusePort
Received signal 11 SEGV_MAPERR 7f105765cd38
#0 0x7f090708c1ab base::debug::(anonymous namespace)::StackDumpSignalHandler()
#1 0x7f090b6c63d0 <unknown>
#2 0x7f090c9282d7 free
#3 0x7f09073e7078 SkMallocPixelRef::~SkMallocPixelRef()
#4 0x7f09073a106f SkBitmap::~SkBitmap()
#5 0x7f09073a5ac7 SkBitmapDevice::~SkBitmapDevice()
#6 0x7f09073c2500 SkCanvas::internalRestore()
#7 0x7f09073c2f36 SkCanvas::restore()
#8 0x7f090740f13f SkRecord::Record::visit<>()
#9 0x7f090740e08c SkRecordDraw()
#10 0x7f09073a07d1 SkBigPicture::playback()
#11 0x7f09073cac0f SkCanvas::onDrawPicture()
#12 0x7f09073caaa0 SkCanvas::drawPicture()
#13 0x7f0908ab4aad cc::DisplayItemList::Raster()
#14 0x7f0908ab5a88 cc::DisplayListRasterSource::RasterCommon()
#15 0x7f0908ab5b1a cc::DisplayListRasterSource::PlaybackToCanvas()
#16 0x7f0908ac6467 cc::TileTaskWorkerPool::PlaybackToMemory()
#17 0x7f0908ac1145 cc::OneCopyTileTaskWorkerPool::PlaybackAndCopyOnWorkerThread()
#18 0x7f0908ac302d cc::(anonymous namespace)::RasterBufferImpl::Playback()
#19 0x7f0908ae62e2 cc::(anonymous namespace)::RasterTaskImpl::RunOnWorkerThread()
#20 0x7f0908ac51d4 16:14:45.780 5 [playlist_be_pl4_context.cpp:196 ] [spotify:user:wuboo:playlist:7LrmJbtiGKATFQGZvUL2QK] 'GET' request complete
16:14:45.780 5 [playlist_pl_delta_updater.cpp:146] Renamed list to Bokka – Don't Kiss And Tell
16:14:45.780 5 [playlist_pl_delta_updater.cpp:44] Add 10 tracks
16:14:45.780 3 [playlist_be_pl4_context.cpp:873 ] [spotify:user:wuboo:playlist:7LrmJbtiGKATFQGZvUL2QK] Snapshot-updated to revision 1,882d973fa67c0b7726888cc963342c194c981272
cc::TaskGraphRunner::RunTaskWithLockAcquired()
#21 0x7f0908ac4d88 16:14:45.780 5 [playlist_be_pl4_context.cpp:196 ] [spotify:user:wuboo:playlist:0L6uNQ7tx2ayFeI3h2SEtl] 'GET' request complete
16:14:45.780 5 [playlist_pl_delta_updater.cpp:146] Renamed list to Małpa – Małpa mówi
16:14:45.780 5 [playlist_pl_delta_updater.cpp:44] Add 13 tracks
16:14:45.780 3 [playlist_be_pl4_context.cpp:873 ] [spotify:user:wuboo:playlist:0L6uNQ7tx2ayFeI3h2SEtl] Snapshot-updated to revision 1,cdbe856e4cff9e238b054d8b9348feb8301a9c05
16:14:45.781 5 [playlist_be_pl4_context.cpp:196 ] [spotify:user:wuboo:playlist:2YV5npNkIdcXBhDuGwEEiH] 'GET' request complete
16:14:45.781 5 [playlist_pl_delta_updater.cpp:146] Renamed list to Beirut – No No No
16:14:45.781 5 [playlist_pl_delta_updater.cpp:44] Add 9 tracks
16:14:45.781 3 [playlist_be_pl4_context.cpp:873 ] [spotify:user:wuboo:playlist:2YV5npNkIdcXBhDuGwEEiH] Snapshot-updated to revision 1,abd5d8c13825de0027b5b2d404cc0478a0a60965
16:14:45.781 5 [playlist_be_pl4_context.cpp:196 ] [spotify:user:wuboo:playlist:1MjWtzGLmFtjUCnZIBMaa3] 'GET' request complete
16:14:45.781 5 [playlist_pl_delta_updater.cpp:146] Renamed list to Bloc Party – Intimacy
16:14:45.781 5 [playlist_pl_delta_updater.cpp:44] Add 14 tracks
16:14:45.781 3 [playlist_be_pl4_context.cpp:873 ] [spotify:user:wuboo:playlist:1MjWtzGLmFtjUCnZIBMaa3] Snapshot-updated to revision 1,dcffc7b15f60918df4d441a938f354634c253ac2
cc::TaskGraphRunner::Run()
#22 0x7f09070d6d6e 16:14:45.785 5 [playlist_be_pl4_context.cpp:196 ] [spotify:user:wuboo:playlist:6vGfCSp7PmVwpc8Ri2DtQv] 'GET' request complete
16:14:45.785 5 [playlist_pl_delta_updater.cpp:146] Renamed list to Professor Kliq – The Scientific Method, Vol 2 2
16:14:45.785 5 [playlist_pl_delta_updater.cpp:44] Add 16 tracks
16:14:45.785 3 [playlist_be_pl4_context.cpp:873 ] [spotify:user:wuboo:playlist:6vGfCSp7PmVwpc8Ri2DtQv] Snapshot-updated to revision 1,82211cca906496858fa976e179fe2511504f9aac
base::DelegateSimpleThread::Run()
#23 0x7f09070d6c0b base::SimpleThread::ThreadMain()
#24 0x7f09070d3e8d base::(anonymous namespace)::ThreadFunc()
#25 0x7f090b6bc6fa start_thread
#26 0x7f090326db5d clone
r8: 000000000000001c r9: 00007f08f1fde0c0 r10: 000014586603c000 r11: 0000000000000001
r12: 00007f08ed4064a0 r13: 000000000000003b r14: 6c6f63225c2c225c r15: 00007f08ed406000
di: 00007f08ed406000 si: 0000000000000035 bp: 00007f08ed4064a0 bx: 000014586603b000
dx: 00000000ed443340 ax: 00007f08ed443338 cx: 00007f090cb5a370 sp: 00007f08f63fd250
ip: 00007f090c9282d7 efl: 0000000000010206 cgf: 0000000000000033 erf: 0000000000000006
trp: 000000000000000e msk: 0000000000000000 cr2: 00007f105765cd38
[end of stack trace]
I also update my ubuntu to 16.04 but I had the same error.

Soeas any one had simillar problem ?

Best Bartek

I also update my ubuntu to 16.04 but I had the same error.

 

Soeas any one had simillar problem ?

 

Best Bartek

Reply
6 Replies

@wuboo

 

What version of Spotify are you using?

osorniosSpotify Star
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Spotify version 1.0.25.127.g58007b4c, Copyright (c) 2016, Spotify Ltd

 

I tried also with older versions but the same sympthoms. 

@wuboo

 

Have you tried with pre 1.0 versions?

 

i'm using version 0.9.11.27 and all is fine.

osorniosSpotify Star
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I tried 0.9.11.27 with the same error.

 

I thnik that this error maybe related with nvidia drives 361.42.

 

Any help ?

@wuboo

 

Post in this thread. Lots of Linux gurus there:

 

https://community.spotify.com/t5/Help-Desktop-Linux-Windows-Web/Linux-Spotify-client-1-x-now-in-stab...

 

 

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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