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Music Fan
Posts: 1
Registered: ‎18-07-2012

Spotify notifications

Today I logged into Spotify on my computer and the little megaphone symbol by my username had a red 2 next to it. Which means I had two notifications. I clicked on it and it took like 5 minutes to fully load and all I got was the message " Sorry we cannot get your notifications right now" why not? How do I see what my two notifications were?

Music Lover
Posts: 2
Registered: ‎20-07-2012

Re: Spotify notifications

I have the same problem.

 

SpotifyNotificationsError.jpg

Music Lover
Posts: 2
Registered: ‎20-07-2012

Re: Spotify notifications

this has been happening to me, too, over the past week. help?

Community Legend
Posts: 7,304
Registered: ‎06-02-2012

Re: Spotify notifications

Hey,

 

When Spotify made feature, Spotify bring right away at least one bug to client. And when fix bug, there is one fixed and at least one more. I think why Spotify ever made those features, if fixing takes years. Spotify is all the time buggy as hell.

Spotify Premium for music listening, user since April 2009. 100M cable modem and 1M mobile network.
Viral Sensation
Posts: 70
Registered: ‎22-02-2012

Re: Spotify notifications

Notifications are not working anymore for me since 9 days :( As I subscribe to many playlists this was very useful.
Community Manager
Posts: 7,093
Registered: ‎20-01-2012
One thousand kudos. That's a ton!
Thanks for taking part in the Spotify Community this week, as we celebrate its third anniversary!
Admit it; you're a professional support specialist, aren't you?!
You must be helping a lot of people.

Re: Spotify notifications

Hi everyone - Thanks for getting back to us. I'm escalating this to the appropriate department--I'll post here with any updates. 

 

It's also worth keeping an eye on this similar thread for more info.

Community Manager
Posts: 894
Registered: ‎18-01-2012
One thousand kudos. That's a ton!
Five blog posts, surely you're a Maverick?!
Thanks for taking part in the Spotify Community this week, as we celebrate its third anniversary!
Wow! Three years; you're practically a veteran.

Re: Spotify notifications

Hey y'all. This issue should be fixed for most users now.  Please post here if this is not the case. We're still monitoring these threads to make sure everything is sorted. 

Music Lover
Posts: 2
Registered: ‎20-07-2012

Re: Spotify notifications

I don't have any indication of any notifications waiting, but if I try to check I still get the "Sorry, We cannot get you notifications right now" message.

 

 

Community Manager
Posts: 7,093
Registered: ‎20-01-2012
One thousand kudos. That's a ton!
Thanks for taking part in the Spotify Community this week, as we celebrate its third anniversary!
Admit it; you're a professional support specialist, aren't you?!
You must be helping a lot of people.

Re: Spotify notifications

Hi Chris-0001 - Thanks for letting us know.  If anyone else is still getting this please post here.

 

We're making sure this info gets in the right hands. 

Music Lover
Posts: 2
Registered: ‎03-08-2012

Re: Spotify notifications

I'm also still getting the error message for notifications. I hope we can get it fixed soon. Thanks!

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