20-09-2012 08:11 PM
Well, I've been using Spotify for about 3 months, and today when I tried to boot it up to listen to some music, it got stuck in the log-in screen. I tried uninstalling and reinstalling, I tried waiting it out for a little while, but the box said "logging in" and the spinning circle froze, even after I reinstalled it.
Does anyone have any possible solutions?
06-11-2012 04:41 PM
I'm having the same issue. I've reinstalled it several times, left it for a whole day, tried opening it via facebook and nothing is working
Hey! Welcome to the community :)
Do you have any firewall or security software that might be blocking Spotify's connections?
I would recommend you add Spotify to exception lists for all security programs.
If this post was helpful, please add kudos below!
|Hello! Please take one minute to answer three very short questions about your support experience today.|
|Take me there||No thanks (hide)|
|Hi folks. We're aware that ... . We're investigating!|
To stay updated please come in here.
|Would you like to help QA test Connect? If so, please log in or register.|
Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.