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Gig Goer
Posts: 3
Registered: ‎01-06-2012
Accepted Solution

Spotify won't play music at all

Hello, 

 

Does anyone have a real solution to the fact that spotify doesn't play ANYTHING (neither local nor remote songs). 

 

I have tried various solutions found on Spotify Community : 

 

-  Uninstall / reinstall Spotify and Update flash play

-  Update Quicktime

-  Unlick the local files in preferences

-  Change proxy settings

 

I have been over a month without music and am literally having a depression for not being able to listen to music at work. Plus i'm starting to get annoyed because I have paid a month's subscription for nothing. 

 

Who thou shalt solve my problem will be sent one kick ass playlist.

 

Larry

 

Solution!
Chosen by babynzac (Music Lover)
Music Lover
Posts: 1
Registered: ‎27-10-2012

Re: Spotify won't play music at all

[ Edited ]

  Came in here to say that i had the same problem as most of you. I installed the free version on my PC, didn't connect to facebook or anything. I tried listening to certain songs from my music library, and even just a randomized palylist, but when I would click for the song to play, nothing would happen. The song would show up in the "playing now" area, but no progress bar, or sound was happening.

  

 I managed to fix it though somewhow. I got annoyed and brought up all my songs on shuffle, then began to literally click songs at random. After about 15 or so, all the sound started and it actually showed the tracks playing. I found the miracle cure guys.

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Chosen by MichaelJerzak (Community Legend)
Music Lover
Posts: 2
Registered: ‎07-03-2013

Re: Spotify won't play music at all

All,

 

I actually fixed my issue above after reading through some common issues . Needed to upgrade QuickTime on my PC.  Magicially tracks started playing. Spotify is rockin again! Hope this helps some of you:

 

Can't play m4a files (Quicktime)

If you're having trouble playing .m4a files you might want to try reinstalling or upgrading Quicktime in order to help Spotify play them. You can give this a go at: http://www.apple.com/quicktime/download/

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Chosen by villaz_1989 (Concert Regular)
Posts: 47,390
Kudos: 14,715
Solutions: 3,538
Registered: ‎03-07-2012
Community Mentor
Ideas Guardian
Protector of Newbs
Troubleshooter

Re: Spotify won't play music at all

Would you be able to exit Spotify and double check in Control Panel > Sound:

- The correct output device is set as default, since Spotify will only use the default device. 

- Disable any sound enhancements.

- Try toggling the "Allow applications to take exclusive control of this device" settings.

 

It might also be worth checking with your vendor if there are any sound card driver updates available on their website.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Chosen by blaow (Music Lover)
Music Lover
Posts: 1
Registered: ‎06-01-2014

Re: Spotify won't play music at all

I had the same problem, the songs wouldn't star playing at all.

 

I found a way that fixed it for me though, I rightclicked a song and copied the HTTP link.

Then I started up my browser and put in the link and logged in to my spotify in the web browser.

The song would start playing but I was afraid I would have to do this whenever i wanted to play a song.

Turns out this somehow made my spotify client start working and now everything is fine.

 

I hope this helped someone :)

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Solution!
Chosen by musibert (Garage Band)
Posts: 14,315
Registered: ‎06-04-2013

Re: Spotify won't play music at all

Sure @iDuffy234 . Make sure you have the latest Quicktime installed then restart spotify. If you still have problems, you may also need to install additional codecs which you can get here although, usually, Quicktime is all you need.

Joe
I don't work for Spotify, I'm just here for the beer music

Check out my collaborative audiobook playlist

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Moderator
Moderator
Posts: 4,987
Registered: ‎19-01-2012

Re: Spotify won't play music at all

Hey Larry,

Are you getting any error messages at all in your Spotify? What are the exact symptoms?
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

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Music Fan
Posts: 1
Registered: ‎21-05-2012

Re: Spotify won't play music at all

This Is the exact same problem as I have, After paying for a subscription i feel completely ripped of after not being able to listen to a single song ! when I click on a song it registers that i have listened to it on facebook and the artwork appears it the bottom corner of spotify but nothing happens from then no error message and no song ! Pretty frustating as it just suddenly decided to stop working !

Gig Goer
Posts: 3
Registered: ‎01-06-2012

Re: Spotify won't play music at all

No error messages.

 

Connects to internet fine : "What's New" is refreshed at start up, spotify social works, literally just playback doesn't work.  

 

Not an account  problem as my spotify works on other computers...

 

Not really much more I can say....

Music Fan
Posts: 1
Registered: ‎01-06-2012

Re: Spotify won't play music at all

I also get no sound when using spotify. Same symptons:

 

Artwork shows up

Shows as being played in queue

Length is shown at bottom but continually stays at 0 even though it is "playing".

 

Here is what I see:

 

spotify-no-audio.jpg

 

Spotify Version: 0.8.3.222.g317ab79d

QuickTime Player Version: 7.7.2 (1680.56)

 

Not sure how to check Flash player version...

 

Anything else I need to provide so you can help troubleshoot?

Music Fan
Posts: 1
Registered: ‎03-06-2012

Re: Spotify won't play music at all

[ Edited ]

Just add ing to the thread. Have the exact same problem. The slider just sits on 0. Worked fine a couple of weeks ago (have been away, haven't listened in a that time). Have resinstalled, updated quicktime and unlinked local files.

Gig Goer
Posts: 3
Registered: ‎01-06-2012

Re: Spotify won't play music at all

Hello all (who had the same problem) ,

 

I opened my spotify today and it has magically worked again! Does it work for you too??? 

 

I noticed a supposidly server problem saturday (spotify on my mac was down for like 5 hours).  Maybe the fix to that caused the fix to this....

 

 

Music Fan
Posts: 1
Registered: ‎06-06-2012

Re: Spotify won't play music at all

I have the exakt same problem and have had for months now. Nothing I do seems to work. Signed up for Unlimited and thought that that would solve my problem (silly me) but now I have paid for Unlimited for several months without being able to play music. Getting a bit frustraded here. :/

Moderator
Moderator
Posts: 4,987
Registered: ‎19-01-2012

Re: Spotify won't play music at all

[ Edited ]

Hi guys,

What version of Windows are you all using? Have you all tried a clean reinstall of your Spotify?

You can get directions here: http://www.spotify.com//help/faq/tech/clean-reinstallation-of-spotify/

 

If you all could provide as much information about the problem as you can, it'll help us look into it.

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Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?
Gig Goer
Posts: 3
Registered: ‎29-05-2012

Re: Spotify won't play music at all

I can´t play, too. (local and online songs)

 

I´ve reinstalled Quicktime, Spotify and it still doesn´t work.

 

No error messages

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