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Gig Goer
Posts: 3
Registered: ‎01-06-2012
Accepted Solution

Spotify won't play music at all

Hello, 

 

Does anyone have a real solution to the fact that spotify doesn't play ANYTHING (neither local nor remote songs). 

 

I have tried various solutions found on Spotify Community : 

 

-  Uninstall / reinstall Spotify and Update flash play

-  Update Quicktime

-  Unlick the local files in preferences

-  Change proxy settings

 

I have been over a month without music and am literally having a depression for not being able to listen to music at work. Plus i'm starting to get annoyed because I have paid a month's subscription for nothing. 

 

Who thou shalt solve my problem will be sent one kick ass playlist.

 

Larry

 

Moderator
Moderator
Posts: 4,987
Registered: ‎19-01-2012

Re: Spotify won't play music at all

Hey Larry,

Are you getting any error messages at all in your Spotify? What are the exact symptoms?
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Music Fan
Posts: 1
Registered: ‎21-05-2012

Re: Spotify won't play music at all

This Is the exact same problem as I have, After paying for a subscription i feel completely ripped of after not being able to listen to a single song ! when I click on a song it registers that i have listened to it on facebook and the artwork appears it the bottom corner of spotify but nothing happens from then no error message and no song ! Pretty frustating as it just suddenly decided to stop working !

Gig Goer
Posts: 3
Registered: ‎01-06-2012

Re: Spotify won't play music at all

No error messages.

 

Connects to internet fine : "What's New" is refreshed at start up, spotify social works, literally just playback doesn't work.  

 

Not an account  problem as my spotify works on other computers...

 

Not really much more I can say....

Music Fan
Posts: 1
Registered: ‎01-06-2012

Re: Spotify won't play music at all

I also get no sound when using spotify. Same symptons:

 

Artwork shows up

Shows as being played in queue

Length is shown at bottom but continually stays at 0 even though it is "playing".

 

Here is what I see:

 

spotify-no-audio.jpg

 

Spotify Version: 0.8.3.222.g317ab79d

QuickTime Player Version: 7.7.2 (1680.56)

 

Not sure how to check Flash player version...

 

Anything else I need to provide so you can help troubleshoot?

Music Fan
Posts: 1
Registered: ‎03-06-2012

Re: Spotify won't play music at all

[ Edited ]

Just add ing to the thread. Have the exact same problem. The slider just sits on 0. Worked fine a couple of weeks ago (have been away, haven't listened in a that time). Have resinstalled, updated quicktime and unlinked local files.

Gig Goer
Posts: 3
Registered: ‎01-06-2012

Re: Spotify won't play music at all

Hello all (who had the same problem) ,

 

I opened my spotify today and it has magically worked again! Does it work for you too??? 

 

I noticed a supposidly server problem saturday (spotify on my mac was down for like 5 hours).  Maybe the fix to that caused the fix to this....

 

 

Music Fan
Posts: 1
Registered: ‎06-06-2012

Re: Spotify won't play music at all

I have the exakt same problem and have had for months now. Nothing I do seems to work. Signed up for Unlimited and thought that that would solve my problem (silly me) but now I have paid for Unlimited for several months without being able to play music. Getting a bit frustraded here. :/

Moderator
Moderator
Posts: 4,987
Registered: ‎19-01-2012

Re: Spotify won't play music at all

[ Edited ]

Hi guys,

What version of Windows are you all using? Have you all tried a clean reinstall of your Spotify?

You can get directions here: http://www.spotify.com//help/faq/tech/clean-reinstallation-of-spotify/

 

If you all could provide as much information about the problem as you can, it'll help us look into it.

-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?
Gig Goer
Posts: 3
Registered: ‎29-05-2012

Re: Spotify won't play music at all

I can´t play, too. (local and online songs)

 

I´ve reinstalled Quicktime, Spotify and it still doesn´t work.

 

No error messages

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