Help - Desktop (Linux, Windows, Web Player)

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Gig Goer
Posts: 3
Registered: ‎2012-03-20
Accepted Solution

Spotify won't play

None of the music in my play lists will play.  No matter how many times I click on them, restart spotify, log out and log back in or even turn off my computer all the way.  Nothing plays at all.  

 

What do I need to do to get the music back?  

Solution!
Accepted by cthart (Concert VIP)
‎2015-08-28 12:16 AM
Posts: 14,315
Registered: ‎2013-04-06

Re: Spotify won't play

There were some streaming issues over the weekend which have now been fixed. However any broken tracks you listened to may still be in your spotify cache so deleting the cache and restarting spotify should fix things.

Joe
I don't work for Spotify, I'm just here for the beer music

Check out my collaborative audiobook playlist

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Solution!
Accepted by jhbe54 (Music Fan)
‎2015-08-28 12:16 AM
Music Lover
Posts: 1
Registered: ‎2013-12-26

Re: Spotify won't play

I had the same problem and i found out that all of my songs from itunes music were the same songs that werent playing on spotify so I went to local files in spotify and found that all of my itunes music were there. I deleted all of the music in local files and then problem fixed for me. Hope this helped




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Solution!
Accepted by milanfonken (Music Lover)
‎2015-08-28 12:16 AM
Music Lover
Posts: 1
Registered: ‎2014-11-19

Re: Spotify won't play

This is the solution i found it by myself you need to disconnect it. Sorry my own language is Dutch so.

 

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Solution!
Accepted by Stranger (Festival VIP)
‎2015-08-28 12:16 AM
Music Lover
Posts: 1
Registered: ‎2014-01-17

Re: Spotify won't play

My problem was a track would begin and then stop at 0.01s on my MacBook or my Phone.

 

I finally tracked it down to being caused by me moving all my local music files off my MacBook. I went to Spotify Preferences > Local FIles on my laptop and unchecked iTunes, Downloads and My Music. A restart of Spotify and I was back in business on MacBook and Phone :)

 

Hope this helps someone, it was driving me crazy!!!

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All Replies
Concert VIP
Posts: 7
Registered: ‎2012-03-30

Re: Spotify won't play

I have the same problem.  Can click the play button but it doesn't play....even in offline mode.  Did all the same things.  :(  Tech Support said THREE DAYS to respond....and I'm a PREMIUM member....obviously, I don't get premium support.

Music Fan
Posts: 1
Registered: ‎2012-04-02

Re: Spotify won't play

I'm having the same problem and can't find a solution to play on my desktop.

Spotify Legend
Posts: 3,649
Registered: ‎2012-01-19

Re: Spotify won't play

Hello,

Hmm, this shouldn't be happening. Does the seek bar at the bottom of the screen look like it's playing a track, or does it just do nothing?

-----
Airhorn Enthusiast
Gig Goer
Posts: 3
Registered: ‎2012-03-20

Re: Spotify won't play

Nothing happens. Unless you count the tracking dot disappearing as something happening. That only happens once per time I log in. Once it's gone it stays gone.
Music Fan
Posts: 1
Registered: ‎2012-04-04

Re: Spotify won't play

I'm having the same problem sort of...just SOME of my tracks won't play. When I initially added the track to the playlist, it worked, but once it freezes up once, it will never work again. If I press the next button, it will play the next track, but I will never hear "Call Me Maybe" on spotify again because it won't play it...

 

this is a big bummer and makes me want to switch back to grooveshark.

Music Fan
Posts: 1
Registered: ‎2012-04-04

Re: Spotify won't play

Same here, completely hit-or-miss...I was totally fine w/ that before I signed up for premium...since then it's only gotten worse.

 

Music Fan
Posts: 1
Registered: ‎2012-04-04

Re: Spotify won't play

[ Edited ]

I, too, am having this problem and I am also a premium member. It happens the most with a specific playlist of mine but has happened to all of them at one time or another. This morning it was playing fine and then I forwarded past 4 songs and it stopped playing again.

 

I've been a premium member since Spotify was launched in the US and at first this happened only when I streamed it through the Bluetooth feature in my car. But now it happens on my desktop and laptop as well in the last couple of months.

 

**UPDATE**

 

I contacted support and they told me to uninstall Spotify on all my machines, which did the trick. This was about a month ago and it's still working fine. *fingers crossed!*  

 

Now I just have to figure out why my new wireless Logitech keyboard (for Mac) won't forward or rewind songs via the F keys yet it'll play, stop, adjust volume, etc. But that's probably a different thread on a different site.  ;-)

Music Fan
Posts: 1
Registered: ‎2012-04-04

Re: Spotify won't play

I'm having the same issues with my playlist. Some songs will play but others won't. I press place and the track will not play. I really would like this fixed!

Music Fan
Posts: 1
Registered: ‎2012-05-19

Re: Spotify won't play

[ Edited ]

Im not a premium user and the same thing has been happening to me for months. Ive re downloaded Spotify multiple times and even taken my computer in to Best Buy Geek Squad. No one can fix it. It would be nice to know if Spotify is working to fix the problem.

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