Help - Desktop (Linux, Windows, Web Player)

Reply
Concert Regular
Posts: 4
Registered: ‎2012-04-21
Accepted Solution

SpotifyWebHelper.exe running as background process

Since the last update a background process called 'SpotifyWebHelper.exe' is running. It seems to start at Windows startup - I haven't started Spotify yet.

 

Why is this process running?

Solution!
Accepted by Marco (Top Star)
‎2015-09-09 10:11 AM
Moderator
Posts: 4,417
Registered: ‎2012-01-19

Re: SpotifyWebHelper.exe running as background process

Ok, I've asked around and what this is for is to help with pressing the play button in Facebook.

 

While this process is running clicking on a play button will start Spotify playing immediately, rather than face you with the 'do you have Spotify?' pop-up. So it's meant to create a smoother listening experience.

 

But there shouldn't be any harm in disabling it if you want to.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips

View solution in original post

Solution!
‎2015-08-28 12:16 AM
Moderator
Posts: 4,417
Registered: ‎2012-01-19

Re: SpotifyWebHelper.exe running as background process

Right here in the Preferences (Edit > Preferences):

 

 

You might just need to scroll down a bit to get to it.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips

View solution in original post


All Replies
Moderator
Posts: 4,417
Registered: ‎2012-01-19

Re: SpotifyWebHelper.exe running as background process

[ Edited ]

Hey, that's strange. It's nothing I'm aware of.

Do you have any third-party applications installed like Spotify Remote?

 

[EDIT: Actually, just seen it on my own computer. I'll look into this and let you know what it is!]

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips
Concert Regular
Posts: 4
Registered: ‎2012-04-21

Re: SpotifyWebHelper.exe running as background process

Nope, only got Spotify installed. According to regedit, it's started in HKCU\Software\Microsoft\Windows\CurrentVersion\Run. I see no need for Spotify to run anything before I start the application itself...

Solution!
Accepted by Marco (Top Star)
‎2015-09-09 10:11 AM
Moderator
Posts: 4,417
Registered: ‎2012-01-19

Re: SpotifyWebHelper.exe running as background process

Ok, I've asked around and what this is for is to help with pressing the play button in Facebook.

 

While this process is running clicking on a play button will start Spotify playing immediately, rather than face you with the 'do you have Spotify?' pop-up. So it's meant to create a smoother listening experience.

 

But there shouldn't be any harm in disabling it if you want to.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips
Concert Regular
Posts: 4
Registered: ‎2012-03-13

Re: SpotifyWebHelper.exe running as background process

Thanks for clarifying.

 

By the way, if anyone else is wondering about the process: If you uncheck the "Allow Spotify to be started from the Web" option, it'll automatically disable the background process.

Music Fan
Posts: 1
Registered: ‎2012-05-23

Re: SpotifyWebHelper.exe running as background process

I cannot find this option.  Where do I uncheck it?

Solution!
‎2015-08-28 12:16 AM
Moderator
Posts: 4,417
Registered: ‎2012-01-19

Re: SpotifyWebHelper.exe running as background process

Right here in the Preferences (Edit > Preferences):

 

 

You might just need to scroll down a bit to get to it.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips
Roadie
Posts: 13
Registered: ‎2013-06-07

Re: SpotifyWebHelper.exe running as background process

That doesnt really do anything else then stop spotify from starting up on computer startup. Dont play dumb, we want to know how to disable your pathetic little gadget if we never use it anyway.

Music Fan
Posts: 1
Registered: ‎2013-06-24

Re: SpotifyWebHelper.exe running as background process

Teol: read it again. Carefully.

Music Fan
Posts: 1
Registered: ‎2013-09-25

Re: SpotifyWebHelper.exe running as background process

How come they start up NINE (9) different SpotifyHelper.exe-procecces´s when Spotify is running? Seams wierd to me...

 

Announcements

Beta Test Spotify Desktop
Would you like to beta test Spotify Desktop?

If so, please log in or register.

More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.