2012-03-19 06:43 PM
I upgraded to the Spotify Premium Account in large part for the improved audio quality. When I go to the preferences panel and toggle the "High quality streaming" button on and off, I can't hear any difference at all in the sound quality.
Should there be an immediate change in the streaming quality, or do I have to wait for a minute or restart the program to effect the change?
I am listening on a custom built PC, less than one year old, with a nice soundcard, running Windows 7, and listening thru some Sennheiser HD 202 headphones.
Thanks in advance!
Solved! Go to Solution.
2012-08-01 06:26 PM - edited 2012-08-01 06:27 PM
Note: not all tracks are currently available in high bitrate.
I have removed that statement now. The information that I have is this:
If you find that what you hear is no improvement, and excluding external sound output issues, or not having high bitrate turned on in Preferences, there are then two possible causes that I can think of:
Music previously cached low bitrate
If you are moving up to Premium, you won't have any offline cache, but your existing streaming cache might be quite large. I can only assume that, when you play those tracks, the cached files continue to be used. It may even be that the cached files are used when you offline sync a playlist including those tracks.
You might think it optimal for the cache to be wiped completely when HB is turned on, or at least all normal bitrate tracks could be removed. Remember that an existing Premium subscriber could decide at a later date to turn on HB. Should this mean that all offline playlists should be resynced ?
Finding out how Spotify actually behaves is on my to do list. In the meantime, if you really want to make sure, delete the cache. The location can be found in Preferences.
Music has been supplied that is lower quality at source
Generally, music is submitted to Spotify in CD quality, losslessly compressed as flac I think. That's fine. However, we now have the input (via aggregators) of over 300,000 labels. I think what may be happening is that some catalogues are simply being "upconverted" from old low bitrate stock from the days when music was sold online like that. Of course, this isn't going to sound good at all, although - ironically - any bitrate inspection you could perform will tell you that it's high bitrate, because it is, and that's why there isn't really any way for aggregators to detect this kind of thing when it is submitted.
Having said that, I cannot see any reputable label doing this, and I don't hear signs of it either. I largely only hear possible signs of this in recordings that are "public domain", and now being repackaged by a number of labels that distribute this kind of content.
2012-12-24 05:19 PM
The sound quality on my iphone is very poor.. I switched to high and extreme stream and still does not work
Have you tried a clean reinstallation?
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2012-03-19 07:33 PM
2012-05-14 10:48 AM
Does that mean that you have to delete your playlists when upgrading to premium in order for the songs to be played with improved sound quality? Or will this happen automatically?
2012-05-14 10:52 AM
No need to delete anything. Just clear Spotify's cache.
You can see Cache folder in Edit - Preferences, also enable here High Quality sound. Then just go to this folder, shut off Spotify and just delete the whole folder. Now start Spotify.
2012-05-15 02:05 AM
2012-06-04 06:20 AM
I gotta concur with the OP. I am taking advantage of the 1 month free trial of premium access, but so far I'm not at all impressed with the quality. It doesn't sound anywhere close to 320kbps. I've tried comparing some tracks to local files I have encoded at 320kps, the local ones sound a lot better. Like, significantly better, which isn't good at all because I often have a hard time hearing the difference between even 192kbps and lossless.
I've definitely got the high quality option on in the preferences menu and they aren't cached because I haven't listened to them before through spotify.
So I've concluded that either:
I don't really have access to 320kbps streams.
The files offered aren't really 320kbps
Or, there is something wrong with the way Spotify encodes.
Not trying to cause trouble here, I just want to know where I stand before I pay for a subscription.
2012-06-09 03:39 AM
I just wanted to chime in and say I'm noticing the same thing too. I have a killer sound system hooked up to my Windows PC and have cleared cache and have high quality streaming clicked and I don't hear the difference. Is this a bug or error. I am on free trial but want to join for $10.00 a month, but need to know about the sound issue? Thanks
2012-08-01 03:49 PM
"Note: not all tracks are currently available in high bitrate."
Nearly all our catalogue should be, actually. We're talking an incredibly small percentage that isn't.
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