Help - Desktop (Linux, Windows, Web Player)

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Music Fan
Posts: 1
Registered: ‎2013-04-24

WIndows 8 - Spotify won't install

Spotify ran fine and then it stoppedworking. I have attempted over a dozen unistall/reinstalls. This is the Windows 8 message I now get when the install fails:


Problem signature:

  Problem Event Name: APPCRASH

Application Name: Spotify.exe

Application Version:

Application Timestamp: 51667286

  Fault Module Name: USER32.dll

  Fault Module Version: 6.2.9200.16420

  Fault Module Timestamp: 505a971d

  Exception Code: c0000005

  Exception Offset: 000653b4

  OS Version: 6.2.9200.

  Locale ID: 3081

  Additional Information 1: 0248

  Additional Information 2: 02488b4f31fc060f24931251a54163e2

  Additional Information 3: caa0

  Additional Information 4: caa0348349e86ca630f84201a29c2047


Can anyone help me with this?

Any help appreciated

All Replies
Posts: 47,389
Kudos: 15,422
Solutions: 3,481
Registered: ‎2012-07-03
Community Mentor
Ideas Guardian
Protector of Newbs

Re: WIndows 8 - Spotify won't install

Hey! Welcome to the community :) 


Spotify don't officially support Windows 8 which can make troubleshooting just that little bit more difficult. 

Can you try the troubleshooting steps in this topic? Also, do you have Internet Connection Sharing enabled? 



Spotify Community Mentor and Troubleshooter

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