12-03-2012 06:04 AM
So the problem itself is pretty simple: Spotify will not play any local music files, radio, or any music at all. I can click on the song to play and it'll load the info in the bottom left, however the actual song timer/slider will sit at 00:00 and nothing seems to work as far as getting it to play.
Looking around it seems quite a few people are having this problem as well.
I've tried the usual disabling hardware accelerator and cross fading, neither worked.
I unistalled and did a fresh install, didn't work.
Any ideas or what information you need?
Solved! Go to Solution.
28-03-2012 10:58 AM
29-03-2012 03:56 AM
Yeap, this has been happening to me as long as i can remember. However, it only used to happen once a week (maybe even less). The last couple of weeks it has been happening a lot more (two times a day is not uncommon). Restarting spotify solves the problem for me so i doubt that it has to do anything with my connection.
On the mac forums people are complaining about the exact same thing. And if it isnt OS specific maybe the problem lies elsewhere? I've send a email to support to see if they're aware of the problem and if so, what they're planning to do about it. Ill post their answer as soon as they get back to me.
29-03-2012 10:29 AM
29-03-2012 04:30 PM
Went to volume mixer. The volume level in the lower left corner is at max. All settings are max. The only sound im not getting is Spotify, all other sounds working fine WMP, itunes, internet ect. ect. Ive checked settings within my sound card,anti-virus settings,ect. ect.
29-03-2012 04:34 PM
Don't know if the previous solution was meant for everyone but just as a FYI just in case, all volume settings max, no firewall. Now no songs are playing. They never seem to start in spotify after I select them.
30-03-2012 05:55 PM - edited 30-03-2012 05:56 PM
Any updates on this issue? Happened again just now. I'm not sure if there is a correlation but this time it happened after spotify had been paused for a while. Maybe that's something to look for?
EDIT: no answer from the support team yet.
30-03-2012 10:07 PM
Same exact problem. It is not a volume issue at all....it simply does not PLAY. Slide the bar. Nothing. go from 0.00 to 0.002, nothing. It's like the "play" "button" is broken. MADDENING. Support of course, has not responded to me either. Could SOMEONE HELP???!!!!!
|Hello! Please take one minute to answer three very short questions about your support experience today.|
|Take me there||No thanks (hide)|
|Hi folks. We're aware that ... . We're investigating!|
To stay updated please come in here.
|Would you like to help QA test Connect? If so, please log in or register.|
Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.