01-03-2012 10:06 PM
I'm trying to download it and right as it gets to the point of running the installer it says "the installer is unable to install Spotify because the necessary files could not be created (error code 13) I've tried everything I know how to do, apparently it's a Protocol issue, but I don't know. Someone help?
Solved! Go to Solution.
01-03-2012 10:19 PM
Are you using an administrator account, or a normal user account? Have you tried running the installer with elevated privileges (Right click installer, left click on 'Run as administrator')?
01-03-2012 10:41 PM
Eh messin around with it led me into a bunch of other stuff wrong with this machine lol. thanks for the help I'm going to try to fix these errors and if I still can't get it to work I'll be back. I appreciate it.
07-07-2012 05:11 PM
I had this same problem after a system restore. "Run as Administrator" was not the solution because it tells you not to!. I used Agent Ransack to find and delete all folders associated with Spotify including:
C:\Users\[My account]\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\M2VPUL8R\www.spotify.com
C:\Users\[My account]\AppData\Roaming\Macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.spotify.com
Then I was able to download and re-install spotify. After logging in, it looks like I still have all my playlists.
19-01-2013 04:22 PM
Hi, I am getting error code 13 and can't install spotify on this computer. I'm downloading using chrome and then even try the right click mentioned above but don't get the "run as administrator" option. The login I have says it is an administrator when I look at User profiles in Control Panel.
Any Help would be appreciated.
18-04-2013 08:13 PM
Unable to re-install Spotify - have tried all of the above suggestions, but to no avail. Each attempt, it grids away for a few minutes displaying the installer meter, then it kicks out to error #13 about not being able to write files. Am running Win 7 on a new Dell 64 bit machine. have cleaned all Spotify file references out prior to each install attempt. I have not touched the registry yet. Any help or further suggestions would be most appreciated. have re-booted a couple of times during this process, but that doesn't seem to have an effect.
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