Help - Desktop (Linux, Windows, Web Player)

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Music Lover
Posts: 2
Registered: ‎2013-01-10
Accepted Solution

error code 50

I've tried ten times to install spotify on my windows desktop.  I have had my firewall disabled for the last several attempts.  My internet is working fine on other things.  It keeps adding more "minutes left" in the download and then will eventually give "error code 50".  This error is not listed in your error code list on the FAQ.

 

Thanks in advance.

Solution!
Accepted by Mike1000 (Concert VIP)
‎2015-08-28 12:16 AM
Posts: 47,389
Kudos: 17,192
Solutions: 3,488
Registered: ‎2012-07-03

Re: error code 50

Hey! Welcome to the community :) 

 

The default Spotify installer you download is just a basic installer that downloads the rest of the files it needs, that might be where the problem is. 

Try downloading the full installer manually from here and see if that helps.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

Solution!
Accepted by cabrinigreen (Music Lover)
‎2015-08-28 12:16 AM
Posts: 47,389
Kudos: 17,192
Solutions: 3,488
Registered: ‎2012-07-03

Re: error code 50

Hey! Welcome to the community ;) 

 

Do you have any anti-virus software running which might be messing with the download? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

Solution!
Accepted by ktigress62 (Music Lover)
‎2015-08-28 12:16 AM
Music Lover
Posts: 2
Registered: ‎2012-12-06

Re: error code 50 - windows 8 and error code 2

 took your advise and went through Cnet, whom I've used and trust many times before. The problem lays in some compatibility issue. I ran trouble shooter and was able to resolve the problem. Am a happy music listener again :-D thank you

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All Replies
Music Lover
Posts: 2
Registered: ‎2013-01-10

Re: error code 50

I've also now tried using Chrome and IE for the download.  No luck.

Solution!
Accepted by Mike1000 (Concert VIP)
‎2015-08-28 12:16 AM
Posts: 47,389
Kudos: 17,192
Solutions: 3,488
Registered: ‎2012-07-03

Re: error code 50

Hey! Welcome to the community :) 

 

The default Spotify installer you download is just a basic installer that downloads the rest of the files it needs, that might be where the problem is. 

Try downloading the full installer manually from here and see if that helps.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Music Lover
Posts: 2
Registered: ‎2013-02-06

Re: error code 50

Nope...file is corrupt. Running windows 7 64bit. no way to download spotify on my computer.

Solution!
Accepted by cabrinigreen (Music Lover)
‎2015-08-28 12:16 AM
Posts: 47,389
Kudos: 17,192
Solutions: 3,488
Registered: ‎2012-07-03

Re: error code 50

Hey! Welcome to the community ;) 

 

Do you have any anti-virus software running which might be messing with the download? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Music Lover
Posts: 2
Registered: ‎2013-02-06

Re: error code 50

Thank you. my anti virus was causing the issue and after restarting the computer, it worked perfect. Thanks!
Posts: 47,389
Kudos: 17,192
Solutions: 3,488
Registered: ‎2012-07-03

Re: error code 50

Awesome :D enjoy your music!

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Concert VIP
Posts: 8
Registered: ‎2012-10-05

Re: error code 50

Your 'here' link in the sentence, "Try downloading the full installer manually from here and see if that helps", worked for me, whereas the download button on the Spotifty website did not work.  Thanks a lot, Peter.  I'm sure you are a good band leader.

Posts: 47,389
Kudos: 17,192
Solutions: 3,488
Registered: ‎2012-07-03

Re: error code 50


Mike1000 wrote:

Your 'here' link in the sentence, "Try downloading the full installer manually from here and see if that helps", worked for me, whereas the download button on the Spotifty website did not work.  Thanks a lot, Peter.  I'm sure you are a good band leader.


Thanks man! Enjoy your music :) 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Music Lover
Posts: 2
Registered: ‎2013-05-10

Re: error code 50 - windows 8 and error code 2

Hello, I have problems downloading/installing Spotify. The 'normal' download stops at the last second and i get the message that i have to connect to the internet or disable my firewall.... My internet works fine and my Norton 360 is disabled completely. I tried to use the full installer (as found on the community page) but the result is that the file is corrupt with error code 2. Its a new computer with windows 8 and ive tried it with IE and Firefox.... Thanks
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