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Festival Fanatic
Posts: 8
Registered: ‎2013-04-04

help desk

Please fix my account!! I cant listen to music except the radio!!!

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Registered: ‎2012-12-03
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Re: help desk

Montoya13 wrote:
Please fix my account!! I cant listen to music except the radio!!!

Hi, and welcome to the community!


Is this on a mobile device? You must be premium for on demand mobile streaming.

Have you tried a clean reinstall of Spotify? Try reinstalling from this link:


Anthony :)

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Music Fan
Posts: 1
Registered: ‎2014-10-17

Re: help desk



I've deleted spotify from my phone and I'm still getting charged $10.81. Can we please do something about this. I don't want to be charged anymore. Thanks

Music Fan
Posts: 1
Registered: ‎2015-03-16

Re: help desk

[ Edited ]

Spotify will not open start then reverts bask to yahoo within 4-5 seconds???


Alec Slinde


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Registered: ‎2013-11-17
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Re: help desk

Hi @alekin_1,


What do you mean by reverts back to yahoo?

Does a full reinstallation help for you? 

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