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Music Lover
Posts: 2
Registered: ‎2012-05-15
Accepted Solution

my spotify keeps saying its in offline mode and i cant make it switch to online..

my spotify keeps saying its in offline mode and i cant make it switch to online..

Solution!
Garage Band
Posts: 17
Registered: ‎2012-05-15

Re: my spotify keeps saying its in offline mode and i cant make it switch to online..

I have the exact same problem! I have followed all the guidelines (reinstalled the program, removed and then added Spotify to the Firewall exceptions) but it still won't go online. I have had this problem ever since I upgraded to Unlimited. Are the two related?

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Solution!
Garage Band
Posts: 17
Registered: ‎2012-05-15

Re: my spotify keeps saying its in offline mode and i cant make it switch to online..

... and now I even have it on another computer, at work!

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Solution!
Gig Goer
Posts: 3
Registered: ‎2012-05-16

Re: my spotify keeps saying its in offline mode and i cant make it switch to online..

"We are investigating why the service is down for many users. Updates will be posted here once we have more information"
From the Twitter service update page :) 

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Solution!
Chosen by Braveheart708 (Gig Goer)
Spotify Legend
Posts: 3,649
Registered: ‎2012-01-19

Re: error code 404

...annnd things should be back to normal. If you're still getting Error 404, just let me know. 

-----
Airhorn Enthusiast

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Solution!
Garage Band
Posts: 17
Registered: ‎2012-05-15

Re: my spotify keeps saying its in offline mode and i cant make it switch to online..

I have the exact same problem! I have followed all the guidelines (reinstalled the program, removed and then added Spotify to the Firewall exceptions) but it still won't go online. I have had this problem ever since I upgraded to Unlimited. Are the two related?

Moderator
Moderator
Posts: 4,987
Registered: ‎2012-01-19

Re: my spotify keeps saying its in offline mode and i cant make it switch to online..

Hey,

Have you tried a basic reinstall of Spotify at all yet? You can get directions on how to do so here... http://www.spotify.com/help/faq/tech/clean-reinstallation-of-spotify/

Also, are you receiving any error codes at all?

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Music Fan
Posts: 1
Registered: ‎2012-05-15

Re: my spotify keeps saying its in offline mode and i cant make it switch to online..

I had the same issue as the OP, a reinstall did indeed fix it

Garage Band
Posts: 17
Registered: ‎2012-05-15

Re: my spotify keeps saying its in offline mode and i cant make it switch to online..

Yes, I have, and it works for a while, but every time I turn my computer off, I need to uninstall spotify and then download it again. Quite time-consuming and annoying...Is there another, permanent solution?

BTW, I just get the basic error code that spotify is offline, no special error codes or anything.

Gig Goer
Posts: 3
Registered: ‎2012-05-16

Re: my spotify keeps saying its in offline mode and i cant make it switch to online..

Ik have the exact same problem, help needed asap, I am a music addict

Gig Goer
Posts: 3
Registered: ‎2012-05-16

Re: my spotify keeps saying its in offline mode and i cant make it switch to online..

Same problem just now but I did get an error code, 404. A problem with the server atm perhaps? Eventhough the twitter page has nothing about it.

Solution!
Garage Band
Posts: 17
Registered: ‎2012-05-15

Re: my spotify keeps saying its in offline mode and i cant make it switch to online..

... and now I even have it on another computer, at work!

Solution!
Gig Goer
Posts: 3
Registered: ‎2012-05-16

Re: my spotify keeps saying its in offline mode and i cant make it switch to online..

"We are investigating why the service is down for many users. Updates will be posted here once we have more information"
From the Twitter service update page :) 

Gig Goer
Posts: 3
Registered: ‎2012-05-16

Re: my spotify keeps saying its in offline mode and i cant make it switch to online..

isn't working on my iPhone either but not everybody seems to have problems?

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