Help - Desktop (Linux, Windows, Web Player)

Reply
Music Lover
Posts: 2
Registered: ‎21-04-2013

"An error has occurred processing your login. Please try again."

[ Edited ]

I'm having a problem logging into my other (main) account; my payment processor accidentally rejected a recent payment to Spotify as a paycheck took longer to clear than it should have, and consequently I got an email saying my account was disabled. As a result I can't even log on to make the payment again; can someone please look into this for me? I'd like to be able to at least log onto a free account (via FB) and then pay for premium again.

Music Lover
Posts: 2
Registered: ‎21-04-2013

Re: "An error has occurred processing your login. Please try again."

Order ID is 177322042017 and username/ID was 1131390240 by the way :)

Posts: 47,390
Kudos: 14,420
Solutions: 3,564
Registered: ‎03-07-2012
Community Mentor
Ideas Guardian
Protector of Newbs
Troubleshooter

Re: "An error has occurred processing your login. Please try again."

If you get in touch with the Spotify team using this form a member of the team will be able to look into this for you. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Announcements
Test Spotify Connect
Would you like to help QA test Connect? If so, please log in or register.


More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.