Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Where do the streams come from?

Where do the streams come from?

I am currently on a trial of Spotify Premium in Australia. At present, there is a problem with my ISP, in that whilst I get fast (35-60 mbps) connection within Australia, I get very slow (around 1 mbps) connection everywhere else. 

When I play Spotify on Sonos, I tend to get problems with error messages saying that the connection speed is too slow. Is this because the streams are still coming from the US, despite me having a local subscription?

Reply
1 Reply

I'm pretty sure Spotify on Sonos gets streamed through the Sonos servers, so I would question Sonos to the location of their servers. 

 

Sonos support are pretty top notch at diagnostics, so I would try the steps here and if they don't help get in touch with Sonos support and submit some diagnostics to them.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts