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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

66585 Views

7 replies

4 likes

  • 66585 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Mark216

Visitor

39668 Views

222 replies

20 likes

Other
  • 39668 Views
  • 222 replies
  • 20 likes

Spotify is preventing the computer from shutting down or restarting.

Spotify is preventing the Windows 11 computer from shutting down or restarting. This event occurs in Event Viewer: Process C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.275.510.0_x64__zpdnekdrzrea0\Spotify.exe from package SpotifyAB.SpotifyMu...

Casual Listener

Spotify is preventing the Windows 11 computer from shutting down or restarting. This event occurs in Event Viewer:   Process C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.275.510.0_x64...

16 Views

0 replies

0 likes

Other
  • 16 Views
  • 0 replies
  • 0 likes

Superuser Contribution Alexa account linking issue

PlanFreeCountryUKDeviceFire Tablet 7 (9th Gen) Operating SystemFire OS 7.3.3.1 My Question or IssueHello everyone. I am trying to link Spotify to my Echo dot but I am going round in circles, and the instructions on the spotify website are not correct...

Newbie

Plan Free Country UK Device Fire Tablet 7 (9th Gen)   Operating System Fire OS 7.3.3.1   My Question or Issue Hello everyone.  I am trying to link Spotify to my Echo dot but...

Novy

Moderator

43 Views

1 replies

0 likes

Other
  • 43 Views
  • 1 replies
  • 0 likes

Streaming dropping on Sonos One, Denon 150 and Echo Dot

PlanPremiumCountryUKDeviceSonos One, Denon 150 and Echo DotOperating SystemAndroid My Question or IssueHi,I've had an ongoing issue for the last 12 months with streaming dropping. In my home office I have my FTTP going to a TP-Link EX530v modem in br...

Casual Listener

Plan Premium Country UK Device Sonos One, Denon 150 and Echo Dot Operating System Android   My Question or Issue Hi, I've had an ongoing issue for the last 12 months with streaming dr...

65 Views

0 replies

0 likes

Connect
  • 65 Views
  • 0 replies
  • 0 likes

Superuser Contribution Segnalare un account con il nostro nome brand

Salve, vorrei supporto da voi in merito ad un profilo che è stato creato con il nostro nome brand. Qui il link, https://open.spotify.com/user/bluserenaE' possibile inviare la segnalazione?Vorremmo acquisire noi questo profilo per la nostra azienda.Gr...

Newbie

Salve, vorrei supporto da voi in merito ad un profilo che è stato creato con il nostro nome brand. Qui il link, https://open.spotify.com/user/bluserena E'  possibile inviare la segnalazi...

Novy

Moderator

49 Views

1 replies

0 likes

Other
  • 49 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops whenever i click into discord mobile app

PlanPremiumCountryMalaysiaDeviceOppo Reno 5 5GOperating SystemAndriod 13, ColorOS 13 My Question or IssueHello. I've never had this issue before until very recently. Whenever i'm listening to spotify, the music would stop when i click into the discor...

Casual Listener

Plan Premium Country Malaysia Device Oppo Reno 5 5G Operating System Andriod 13, ColorOS 13   My Question or Issue Hello. I've never had this issue before until very recently. Whenever...

OscarDC

Moderator

105 Views

3 replies

0 likes

Connect
Music
  • 105 Views
  • 3 replies
  • 0 likes

Spotify Loseless audio

Hi People Just wanted to check if any news about spotify loseless audio in india. I have been waiting for the official update for the past 2 months.

Newbie

Hi People   Just wanted to check if any news about spotify loseless audio in india. I have been waiting for the official update for the past 2 months.

Billy-J

Spotify Star

149 Views

1 replies

0 likes

"Spotify Lossless"
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Not Working!

When I Log In To Spotify, I Works Fine... But My Playlist. None Of Them Are Showing Up! It's Getting Me Angry! When I Reload, It Just Does Not Work! Someone Help Me!

Visitor

When I Log In To Spotify, I Works Fine... But My Playlist. None Of Them Are Showing Up! It's Getting Me Angry! When I Reload, It Just Does Not Work! Someone Help Me!

AlejaR

Moderator

119 Views

1 replies

0 likes

  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume Slider requires hover on Mini Player

PlanFreeCountryTurkey DevicePCOperating SystemWindows 10 , Web & PWA My Question or IssueVolume Slider requires hover on Mini Player. I wanna see full of Volume Slider without hovering. Shuffle button can be on the bottom of the full volume slider an...

Gig Goer

Plan Free Country Turkey   Device PC Operating System Windows 10 , Web & PWA   My Question or Issue Volume Slider requires hover on Mini Player. I wanna see full of Volume Sl...

Ivelina

Moderator

111 Views

1 replies

0 likes

Music
  • 111 Views
  • 1 replies
  • 0 likes

Messages!

What clever **bleep** thought it was a good idea to introduce messages! My daughter has Spotify to listen to music at night whilst all other apps are off via screen time. Just caught her messaging her friends and it was via Spotify! At least introduc...

Visitor

What clever **bleep** thought it was a good idea to introduce messages! My daughter has Spotify to listen to music at night whilst all other apps are off via screen time. Just caught her messaging he...

Billy-J

Spotify Star

79 Views

1 replies

0 likes

  • 79 Views
  • 1 replies
  • 0 likes

Podcast have incorrect runtimes

The podcast length shown in the player is imcorrect, but the notification bar shows the correct length. Playback doesn't resume where Ieft offPlanPremiumCountry DeviceRedmi Note 12 ProOperating SystemAndroid 13 My Question or Issue

Newbie

The podcast length shown in the player is imcorrect, but the notification bar shows the correct length. Playback doesn't resume where Ieft off Plan Premium Country   Device Redmi Note 12 P...

Billy-J

Spotify Star

139 Views

1 replies

0 likes

Other
  • 139 Views
  • 1 replies
  • 0 likes

Artist not appearing on my wrapped

I have been listening to a particular artist - Triple Charm on repeat for the past 2 years but when the wrapped came out they showed songs i've never listened to or have barely played once or twice- this artist was played nonstop, and 2023, 2024 wrap...

Visitor

I have been listening to a particular artist - Triple Charm on repeat for the past 2 years but when the wrapped came out they showed songs i've never listened to or have barely played once or twice- ...

138 Views

0 replies

0 likes

  • 138 Views
  • 0 replies
  • 0 likes

Superuser Contribution Missing the Edit Topic Button

In my Spotify for Podcasters episode/details page, I have a section called "topics". It says I can add/edit/delete topics that should help get some traction. The help from Spotify on how to create topics starts off by saying to go to "topics" and hit...

Casual Listener

In my Spotify for Podcasters episode/details page, I have a section called "topics". It says I can add/edit/delete topics that should help get some traction.  The help from Spotify on how to cr...

Ivelina

Moderator

60 Views

1 replies

0 likes

  • 60 Views
  • 1 replies
  • 0 likes

Track transition setting causes song restart in shared JAM

Hello, I’d like to report an issue. In my account, I have the gradual track transition set to 5 seconds.When I join a JAM with someone who has this setting disabled, a problem occurs: the song starts playing for me for 5 seconds, then restarts becaus...

Newbie

Hello,   I’d like to report an issue.   In my account, I have the gradual track transition set to 5 seconds. When I join a JAM with someone who has this setting disabled, a problem occ...

109 Views

0 replies

0 likes

  • 109 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Music stats

Does the release of the new Listening Stats feature in 60 countries mean that the Sound Capsule feature will never be rolled out globally? How do these two compare? https://newsroom.spotify.com/2025-11-06/spotify-new-feature-listening-stats/

Roadie

Does the release of the new Listening Stats feature in 60 countries mean that the Sound Capsule feature will never be rolled out globally? How do these two compare? https://newsroom.spotify.com/202...

hans-jürgen

Roadie

579 Views

6 replies

2 likes

Other
  • 579 Views
  • 6 replies
  • 2 likes

Superuser Contribution Downloaded episodes of a deleted podcast

Hello, My question is, if the owner of the Podcast removes all the episodes and the Podcast channels itself, then what happens to the Podcast episodes that I already downloaded and have not listened to yet? Thank you

Newbie

Hello,   My question is, if the owner of the Podcast removes all the episodes and the Podcast channels itself, then what happens to the Podcast episodes that I already downloaded and have not ...

OscarDC

Moderator

145 Views

1 replies

0 likes

Other
  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

357 Views

2 replies

0 likes

  • 357 Views
  • 2 replies
  • 0 likes

Superuser Contribution Re: Persistent sound muting/reducing by itself around every hour with a pause in playback of music

Hi thereI am also experiencing this issue but I am experiecing it across all my devices (laptop and tv). I cant tell what the solution was though from the thread. Can you repost it here please?

Newbie

Hi there I am also experiencing this issue but I am experiecing it across all my devices (laptop and tv). I cant tell what the solution was though from the thread. Can you repost it here please?&nbs...

Joan

Moderator

169 Views

1 replies

1 likes

  • 169 Views
  • 1 replies
  • 1 likes