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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 815 Views
  • 7 replies
  • 2 likes
  • Other
  • 815 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17274 Views
  • 8 replies
  • 1 likes
  • Other
  • 17274 Views
  • 8 replies
  • 1 likes

Superuser Contribution Why can’t I create an app profile for all Premium Family members?

I have a Premium Family account with 5/6 accounts connected but can only log myself into any of the devices we use. I want to set up one of the accounts on the Spotify app for Roku, but it wants me to log in that account separately, then tells me the...

  • Visitor
  • I have a Premium Family account with 5/6 accounts connected but can only log myself into any of the devices we use. I want to set up one of the accounts on the Spotify app for Roku, but it wants me t...
  • Lyubka
  • Moderator
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ocupo un reembolso

Me AN rebajado de mi tarjeta de débito un monto que yo jamás e dado autorización hacer o rebajar

  • Visitor
  • Me AN rebajado de mi tarjeta de débito un monto que yo jamás e dado autorización hacer o rebajar
  • AlejaR
  • Moderator
  • 92 Views
  • 1 replies
  • 0 likes
  • 92 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cartão presente inválido

PlanFreeCountryBrasilDeviceLg k11+Operating SystemAndroid 7 My Question or IssueEu ganhei em novembro um cartão presente, tentei usar agora mas aparece uma mensagem dizendo que o cartão é inválido. A compra do cartão foi feita em novembro e todos os ...

  • Casual Listener
  •   Plan Free Country Brasil Device Lg k11+ Operating System Android 7   My Question or Issue Eu ganhei em novembro um cartão presente, tentei usar agora mas aparece uma mensagem d...
  • Eni
  • Moderator
  • 187 Views
  • 3 replies
  • 0 likes
  • Other
  • 187 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't add a song to friend's collaborative playlist in a WebPlayer

PlanFreeCountrySK DeviceWeb browser (MS Edge / Chrome)Operating SystemWindows 10 My Question or Issue My friend started a collaborative playlist. I can see it (in my Library), play songs out of it but I can't find a way how to add a song into it. Peo...

  • Casual Listener
  • Plan Free Country SK   Device Web browser (MS Edge / Chrome) Operating System Windows 10   My Question or Issue  My friend started a collaborative playlist. I can see it (in...
  • danflzz
  • Newbie
  • 54396 Views
  • 28 replies
  • 1 likes
  • Other
  • 54396 Views
  • 28 replies
  • 1 likes

Superuser Contribution My Spotify Code only works the first time

When I Generate a Spotify Code it works fine the first time but then each time I try to go to the song, a different song starts to play although the image of the track I want is shown. Any idea why this happens?

  • Visitor
  • When I Generate a Spotify Code it works fine the first time but then each time I try to go to the song, a different song starts to play although the image of the track I want is shown. Any idea why t...
  • Alex
  • Spotify Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

players are not connected, can play different streams simultaneously, many

Spotify family, about 16-20 players (including some google Home groups ), mostly google cast, 2 Bose portable players, onkyo, sony, Denon recievers, controlled mostly by apple watch/iphone, ipads, google nest, google home. Spotify connect often not c...

  • Regular
  • Spotify family, about 16-20 players (including some google Home groups ), mostly google cast, 2 Bose portable players, onkyo, sony, Denon recievers, controlled mostly by apple watch/iphone, ipads, go...
  • 101 Views
  • 0 replies
  • 0 likes
  • 101 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Mobile][Playlists] 2nd Device Tapping for Playlist

Listen on a Playlist Device 1, use Device 2, tap/click on the song, goes to artist page, not playlist page from Device 1

  • Regular
  • Listen on a Playlist Device 1, use Device 2, tap/click on the song, goes to artist page, not playlist page from Device 1
  • MihailY
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • Mobile
    Playlists
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution password

I received a password reset request to my email without my knowledge, what should I do? Is it from Spotify or was it sent by someone else?

  • Visitor
  • I received a password reset request to my email without my knowledge, what should I do? Is it from Spotify or was it sent by someone else?
  • Dian
  • Spotify Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution The reset password email wasn't sent to me

Okay so I've been trying to reset my password like three times now because I do not remember it and I'm getting annoyed, the email to reset the password just isn't sent to me?? And if there's a problem I'm not able to see it anywhere- can someone ple...

  • Visitor
  • Okay so I've been trying to reset my password like three times now because I do not remember it and I'm getting annoyed, the email to reset the password just isn't sent to me?? And if there's a probl...
  • Lyubka
  • Moderator
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to get previous version of spotify?

I have two iPads.#1 iPad on Version 8.7.92.521 which works great keeping the screen active showing me cover art as well as whats playing further allowing me to select previous, next, like it, lyrics, etc.#2 iPad was upgraded to Version 8.8.22.312 of ...

  • Newbie
  • I have two iPads. #1 iPad on Version 8.7.92.521 which works great keeping the screen active showing me cover art as well as whats playing further allowing me to select previous, next, like it, lyric...
  • OscarDC
  • Moderator
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect suddenly stopped working on Yamaha AV Receiver

Plan - PremiumCountry - Czech Republic DeviceYamaha HTR-4067 + (iPhone 11, iPad Air 2, MacBook Pro 2020) Operating SystemiOS, MacOS Hi Spotify community, Until recently, I was able to see and use my Yamaha HTR-4067 in Devices available in Spotify app...

  • Regular
  • Plan - Premium Country - Czech Republic   Device Yamaha HTR-4067 + (iPhone 11, iPad Air 2, MacBook Pro 2020)   Operating System iOS, MacOS   Hi Spotify community,  ...
  • Lyubka
  • Moderator
  • 743 Views
  • 4 replies
  • 1 likes
  • Other
  • 743 Views
  • 4 replies
  • 1 likes

Superuser Contribution Next episode of podcast not autoplaying

I noticed that within the last 12ish hours that the next episode of a podcast that I'm listening to isn't automatically playing. This is happening both on the mobile app and PC app. When an episode finishes, I have to manually go and select the next ...

  • Visitor
  • I noticed that within the last 12ish hours that the next episode of a podcast that I'm listening to isn't automatically playing. This is happening both on the mobile app and PC app. When an episode f...
  • Dian
  • Spotify Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • Other
  • 168 Views
  • 1 replies
  • 0 likes

I cant listen to podcasts

PlanPremiumCountryVenezuelaDevice(iPhone 11Operating System(iOS 16My Question or IssueWhen i try to search for a podcast it shows a empty playlist

  • Newbie
  • Plan Premium Country Venezuela Device (iPhone 11 Operating System (iOS 16 My Question or Issue When i try to search for a podcast it shows a empty playlist 
  • Amayy
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • Other
  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Short Video Mode

Excuse me for a few days here, and I had a problem, the Spotify Categories no longer appear as what I recently listened to, etc. Now only videos from my playlists appear in Short Videos.Try everything, enable and disable options in Settings,Restart S...

  • Casual Listener
  • Excuse me for a few days here, and I had a problem, the Spotify Categories no longer appear as what I recently listened to, etc. Now only videos from my playlists appear in Short Videos. Try everyth...
  • gabarrasa
  • Casual Listener
  • 367 Views
  • 4 replies
  • 0 likes
  • music
  • 367 Views
  • 4 replies
  • 0 likes

Superuser Contribution audiobook

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just purchase on audiobook on spotify on my computer and it will not go into my library on...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • AlejaR
  • Moderator
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please stop putting asmr ads on spotify

PlanFreeCountryUSADevicePCOperating SystemWindows 11 App My Question or IssueI don't have premium so I get ads and I get some ads like the Sports Clips asmr ad. I do not like ads that have asmr. I've seen another user post something similar 5 years b...

  • Newbie
  • Plan Free Country USA Device PC Operating System Windows 11 App   My Question or Issue I don't have premium so I get ads and I get some ads like the Sports Clips asmr ad. I do not like...
  • Eni
  • Moderator
  • 471 Views
  • 1 replies
  • 1 likes
  • Other
  • 471 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Podcasts] Bookmarks in Podcasts

I like to listen to podcasts or other playlists. If I want to hear some music in between I have to remember at what point (or at what time) I stopped and manually jump to that time in order to continue where I left off. It would be great to have book...

  • Newbie
  • I like to listen to podcasts or other playlists. If I want to hear some music in between I have to remember at what point (or at what time) I stopped and manually jump to that time in order to contin...
  • AlejaR
  • Moderator
  • 365 Views
  • 1 replies
  • 1 likes
  • Podcasts
  • 365 Views
  • 1 replies
  • 1 likes