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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 872 Views
  • 7 replies
  • 2 likes
  • Other
  • 872 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17301 Views
  • 8 replies
  • 1 likes
  • Other
  • 17301 Views
  • 8 replies
  • 1 likes

Superuser Contribution [Mobile] Jump to Song in Playlist

This is similar to this ticket for Android, except I'd like to suggest it for all platforms and ensure it works universally.Issue: I have a playlist with 300 songs, playing in Enhanced mode. A new suggested song appears on my "now playing" window, an...

  • Newbie
  • This is similar to this ticket for Android, except I'd like to suggest it for all platforms and ensure it works universally. Issue: I have a playlist with 300 songs, playing in Enhanced mode. A new ...
  • AlejaR
  • Moderator
  • 225 Views
  • 1 replies
  • 0 likes
  • Mobile
  • 225 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution BMW Connected Drive deprecation

Hello!! I was informed that since the last update Spotify should have stopped working with BMW. I noticed, because all of a sudden the Spotify icon disappeared from Connecties Drive.... that is quote a sad thing.... Can anyone confirm that this is re...

  • Visitor
  • Hello!! I was informed that since the last update Spotify should have stopped working with BMW. I noticed, because all of a sudden the Spotify icon disappeared from Connecties Drive.... that is quote...
  • pverga
  • Newbie
  • 124354 Views
  • 55 replies
  • 27 likes
  • 124354 Views
  • 55 replies
  • 27 likes

Superuser Contribution Artist „Most Monthly Listened” is confusing, should be changed to „Most Streams This Month”

Artist „Most Monthly Listened” is confusing, should be changed to „Most Streams This Month”. Here’s why…I think „most monthly listened” is a bad idea. It is very confusing since it counts monthly ListeNERS, not monthly ListENS (streams) which boosts ...

  • Gig Goer
  • Artist „Most Monthly Listened” is confusing, should be changed to „Most Streams This Month”. Here’s why… I think „most monthly listened” is a bad idea. It is very confusing since it counts monthl...
  • Lyubka
  • Moderator
  • 154 Views
  • 1 replies
  • 0 likes
  • Other
  • 154 Views
  • 1 replies
  • 0 likes

What websites does Spotify own?

To assist community members in other online spaces, what links do Spotify use to share or redirect others onto its platform besides spotify.com and open.spotify.com?

  • Regular
  • To assist community members in other online spaces, what links do Spotify use to share or redirect others onto its platform besides spotify.com and open.spotify.com?
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problems in ps4

I have Spotify on my ps4 (I have been using it for ½ years) but for some reason just today the play button stopped working but all other buttons worked pls help me with this

  • Newbie
  • I have Spotify on my ps4 (I have been using it for ½ years) but for some reason just today the play button stopped working but all other buttons worked pls help me with this
  • OscarDC
  • Moderator
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Illegal withdrawal of money from the account

My credit card is charged monthly for a PREMIUM that I did not subscribe to. Can I find out whose account is using my bank account by giving my card and ID details?

  • Newbie
  • My credit card is charged monthly for a PREMIUM that I did not subscribe to. Can I find out whose account is using my bank account by giving my card and ID details?
  • Taylith
  • Community Legend
  • 207 Views
  • 1 replies
  • 1 likes
  • 207 Views
  • 1 replies
  • 1 likes

Superuser Contribution Time tracker is freezed in the in car app - Polestar 2

PlanPremiumCountrySwedenDevicePolestar 2 in car appOperating SystemAndroid auto My Question or IssueTime tracker in Spotify full screen sometimes freezes so staying at 0:00 timestamp while listening.

  • Visitor
  • Plan Premium Country Sweden Device Polestar 2 in car app Operating System Android auto   My Question or Issue Time tracker in Spotify full screen sometimes freezes so staying at 0:00 t...
  • Lyubka
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • Other
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Podcasters generated a feed that doesn't work?

So, I'm trying to transfer my podcast from square space to spotify. It successfully imported my episodes, but when trying to do the follow up steps like setting up the redirect I'm not having much luck. The RSS feed spotify gave me (https://anchor.fm...

  • Visitor
  • So, I'm trying to transfer my podcast from square space to spotify. It successfully imported my episodes, but when trying to do the follow up steps like setting up the redirect I'm not having much lu...
  • MihailY
  • Moderator
  • 131 Views
  • 1 replies
  • 0 likes
  • Other
  • 131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Heardle Stats Transfer - Not Fixed?!

Just got a new phone (switched from a very old Pixel 3 to a brand new Pixel 7 with freshly downloaded Spotify app) and trying to figure out how to transfer over my heardle stats to the new device. I'm logged into the same Spotify account everywhere -...

  • Visitor
  • Just got a new phone (switched from a very old Pixel 3 to a brand new Pixel 7 with freshly downloaded Spotify app) and trying to figure out how to transfer over my heardle stats to the new device.&nb...
  • ndavis828
  • Newbie
  • 895 Views
  • 14 replies
  • 0 likes
  • Other
  • 895 Views
  • 14 replies
  • 0 likes

Solved!! Unable to connect to Cambridge Audio Stream Magic

I have a Premium Family account and since 2 days my Cambridge Audio Stream Magic 6v1 does not connect to Spotify any more. Stream Magic displays message: "Spotify not logged in" and the Stream Magic cannot be selected as a device from laptop, phone o...

  • Newbie
  • I have a Premium Family account and since 2 days my Cambridge Audio Stream Magic 6v1 does not connect to Spotify any more. Stream Magic displays message: "Spotify not logged in" and the Stream Magic ...
  • user-removed
  • Not applicable
  • 9284 Views
  • 11 replies
  • 3 likes
  • Connect
    Other
  • 9284 Views
  • 11 replies
  • 3 likes

Solved!! Podcasts are not available in Ukraine

Dear Spotify, it's almost 2 years since your service has successfully launched in Ukraine, though still Spotify Podcasts as a significant part of service are not available in Ukraine even for premium users. In these dramatic times our country is curr...

  • Casual Listener
  • Dear Spotify, it's almost 2 years since your service has successfully launched in Ukraine, though still Spotify Podcasts as a significant part of service are not available in Ukraine even for premium...
  • AdrianaAr
  • Newbie
  • 3252 Views
  • 14 replies
  • 51 likes
  • Other
  • 3252 Views
  • 14 replies
  • 51 likes

Superuser Contribution Audio but no video on MacOS - JRE #1958 with Andrew Huberman

https://open.spotify.com/episode/7zjMM0mw8oIr3VxRX0Tfay?si=b60da9912e7b4637 iPhone - #1958 audio/video plays correctlyMacOS app - #1958 plays audio but shows a black screen for video Transcoding issue on #1958 seems likely - other JRE episodes play v...

  • Newbie
  • https://open.spotify.com/episode/7zjMM0mw8oIr3VxRX0Tfay?si=b60da9912e7b4637   iPhone - #1958 audio/video plays correctly MacOS app - #1958 plays audio but shows a black screen for video &nbs...
  • Eni
  • Moderator
  • 144 Views
  • 1 replies
  • 0 likes
  • Other
  • 144 Views
  • 1 replies
  • 0 likes

Superuser Contribution skipping

im on my computer and no matter what songs i play it skips and skips and skips. it will eventually pick a song but it wont have any sound. once that song is halfway through it will start skipping again. have had this problem for awhile and its gettin...

  • Visitor
  • im on my computer and no matter what songs i play it skips and skips and skips. it will eventually pick a song but it wont have any sound. once that song is halfway through it will start skipping aga...
  • swarfs
  • Regular
  • 4670 Views
  • 3 replies
  • 0 likes
  • 4670 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to sort podcast episodes

PlanPremiumCountryAustraliaDeviceOppo A53Operating SystemAndroid My Question or IssueWhen I try to sort podcast episodes from oldest to newest, nothing happens

  • Visitor
  •   Plan Premium Country Australia Device Oppo A53 Operating System Android   My Question or Issue When I try to sort podcast episodes from oldest to newest, nothing happens 
  • Lyubka
  • Moderator
  • 602 Views
  • 1 replies
  • 0 likes
  • Other
  • 602 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't resume music from the last played position while using voice commands on Amazon and Google

Hello everyone, We've received reports that users been having a problem with albums/playlists resuming from their last played position while using voice commands on Amazon and Google devices.

  • Spotify Legend
  • Hello everyone,   We've received reports that users been having a problem with albums/playlists resuming from their last played position while using voice commands on Amazon and Google ...
  • Lyubka
  • Moderator
  • 7227 Views
  • 48 replies
  • 8 likes
  • Android
  • 7227 Views
  • 48 replies
  • 8 likes

Superuser Contribution Problem when connecting to Audio Pro speaker

PlanPremiumCountrySwedenDeviceSamsung Galaxy S21, HP laptopOperating SystemAndroid 13, Windows 11 My Question or IssueThe connection jumps back to my android phone when I try to connect to one of my Audio Pro A10 speakers. This happens typically 5 to...

  • Casual Listener
  • Plan Premium Country Sweden Device Samsung Galaxy S21, HP laptop Operating System Android 13, Windows 11   My Question or Issue The connection jumps back to my android phone when I try...
  • Lyubka
  • Moderator
  • 609 Views
  • 1 replies
  • 0 likes
  • Connect
    Samsung
  • 609 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Last.fm double scrobble

Since the Last.fm update (when you connect via the website and not the settings), I have noticed that sometimes songs get scrobbled twice. I haven't been able to figure out the scenario when it happens, but it has occured both when playing from iPhon...

Screen Shot 2018-07-28 at 21.50.36.png
  • Casual Listener
  • Since the Last.fm update (when you connect via the website and not the settings), I have noticed that sometimes songs get scrobbled twice. I haven't been able to figure out the scenario when it ...
  • karlmacnaughton
  • Regular
  • 51957 Views
  • 12 replies
  • 2 likes
  • Other
  • 51957 Views
  • 12 replies
  • 2 likes

Superuser Contribution billets de concert acheté mais le numero de mon téléphone a changé

via spotify qui m a dirigé sur le site DICE, j ai acheté des billets de concert.Ceux ci vont m'être envoyer sur mon téléphone portable 2 h avant le concert. Par contre je n'ai plus ce téléphone et la ligne n'existe plus.comment faire?

  • Visitor
  • via spotify qui m a dirigé sur le site DICE, j ai acheté des billets de concert. Ceux ci vont m'être envoyer sur mon téléphone portable 2 h avant le concert. Par contre je n'ai plus ce téléphone et ...
  • Alex
  • Spotify Legend
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes