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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 668 Views
  • 4 replies
  • 2 likes
  • Other
  • 668 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17230 Views
  • 8 replies
  • 1 likes
  • Other
  • 17230 Views
  • 8 replies
  • 1 likes

Podcasts not playing in playlist on web browser

I'm on a web-browser, with a playlist consisting of about 4 podcasts and >~250 songs. When I get to the podcasts in my playlist, they refuse to play. It skips to a different song, it registers as playing but no audio goes through, a bunch of differen...

  • Visitor
  • I'm on a web-browser, with a playlist consisting of about 4 podcasts and >~250 songs. When I get to the podcasts in my playlist, they refuse to play. It skips to a different song, it registers as ...
  • kaworu_bloodpaw
  • Roadie
  • 274 Views
  • 1 replies
  • 0 likes
  • music
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect not working on Philips TAPR802

Yes, tried all remedies given in issue marked "resolved". The Philips tapr802 radio, when put to its Spotify channel, displays a "click Play button". Spotify shows the radio as connected device, but playing a song will not change anything, no sound p...

  • Newbie
  • Yes, tried all remedies given in issue marked "resolved". The Philips tapr802 radio, when put to its Spotify channel, displays a "click Play button". Spotify shows the radio as connected device, but ...
  • Alex
  • Spotify Legend
  • 569 Views
  • 1 replies
  • 0 likes
  • 569 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I pitch my song less than 7 days from release?

Hi there, I uploaded my song on DistroKid 10 days ago for a release date of 2nd Feb, and it says it's already been sent to Spotify. However, until now I still don't have a Spotify for Artists URI, and as a result I will have to pitch my song to curat...

  • Visitor
  • Hi there, I uploaded my song on DistroKid 10 days ago for a release date of 2nd Feb, and it says it's already been sent to Spotify. However, until now I still don't have a Spotify for Artists URI, an...
  • Joan
  • Moderator
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo ordenar las canciones de mi playlist

Ya le pique a los tres puntos como me lo indicaron algunos tutoriales de YouTube pero no me aparece el "ordenar playlist (o algo así) " , me metí a "editar playlist" pero no me deja ordenarlo

  • Visitor
  • Ya le pique a los tres puntos como me lo indicaron algunos tutoriales de YouTube pero no me aparece el "ordenar playlist (o algo así) " , me metí a "editar playlist" pero no me deja ordenarlo 😞
  • Joan
  • Moderator
  • 1221 Views
  • 1 replies
  • 0 likes
  • 1221 Views
  • 1 replies
  • 0 likes

Superuser Contribution release radar playlist title changed language (english to mandarin)

logged on today and the playlist supposed to be titled "Release Radar" now says "新歌雷达" and the description says "捕提你关注的艺人的最新音乐,以及为你推荐的最新单曲。每周五更新。"

  • Newbie
  • logged on today and the playlist supposed to be titled "Release Radar" now says "新歌雷达" and the description says "捕提你关注的艺人的最新音乐,以及为你推荐的最新单曲。每周五更新。"
  • Alex
  • Spotify Legend
  • 0 Views
  • 1 replies
  • 0 likes
  • 0 Views
  • 1 replies
  • 0 likes

Superuser Contribution Como quito las sugerencias que me da la App?

Yo tengo una Alexa y le pido una canción y reproduce una que no pedí, entonces al ingresar a la App de Spotify me aparece la canción y me dice que es radio de sugerencias pero no sé cómo hacerle para que no pase esto

  • Visitor
  • Yo tengo una Alexa y le pido una canción y reproduce una que no pedí, entonces al ingresar a la App de Spotify me aparece la canción y me dice que es radio de sugerencias pero no sé cómo hacerle para...
  • Alex
  • Spotify Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution ¿Por que no puedo abrir la aplicación Spotify?

Intento abrir la aplicación y no me deja, ya probé lo de borrar cache y almacenamiento, también lo de desinstalar y volver a instalar y lo de la carpeta com.spotify y no me resulta nada. Necesito mi música por favor.

  • Visitor
  • Intento abrir la aplicación y no me deja, ya probé lo de borrar cache y almacenamiento, también lo de desinstalar y volver a instalar y lo de la carpeta com.spotify y no me resulta nada. Necesito mi ...
  • Eni
  • Moderator
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Blocking shows

Purchased a premium subscription so young child can enjoy music rather than youtube videos. Discovered there are full length videos available on spotify as well (not the repeating canvas videos). Is there any way to block this content?

  • Newbie
  • Purchased a premium subscription so young child can enjoy music rather than youtube videos. Discovered there are full length videos available on spotify as well (not the repeating canvas videos). Is ...
  • MihailY
  • Moderator
  • 364 Views
  • 1 replies
  • 1 likes
  • Other
  • 364 Views
  • 1 replies
  • 1 likes

Superuser Contribution Xbox One cannot open Spotify

PlanFreeCountryUSDeviceXbox One, HP Pavilion 144hz Gaming Laptop, Samsung Galaxy S21 FE 5GOperating SystemWindows 10, Android 12 My Question or IssueAttempting to open the Spotify application on my Xbox One results in a failure to load, getting perpe...

  • Casual Listener
  • Plan Free Country US Device Xbox One, HP Pavilion 144hz Gaming Laptop, Samsung Galaxy S21 FE 5G Operating System Windows 10, Android 12   My Question or Issue Attempting to open the Sp...
  • MihailY
  • Moderator
  • 256 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution google me enseña una canción en spotify pero no la encuentro

https://open.spotify.com/album/0s1mxKKNuw55Tr4kNGjwWW este es el resultado de google pero en spotify, la aplicación no la encuentro y no me fío entrando por google cuando tengo la aplicación

  • Visitor
  • https://open.spotify.com/album/0s1mxKKNuw55Tr4kNGjwWW este es el resultado de google pero en spotify, la aplicación no la encuentro y no me fío entrando por google cuando tengo la aplicación
  • Vasil
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution I would like to know how the photos showed on tv are chosen when they are a

I would like to know how the photos showed on tv are chosen when they are not the artist profile photo neither from the gallery of the artist spotify. Thank you.

  • Visitor
  • I would like to know how the photos showed on tv are chosen when they are not the artist profile photo neither from the gallery of the artist spotify. Thank you.
  • Lyubka
  • Moderator
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution It won’t let me log in to Spotify on my Toshiba fire tv.

For some reason I got logged out of Spotify on my Toshiba Fire Tv. It was working fine until I got logged out, but now it won’t let me log back in. I’ve tried deleting and redownloading the app, clearing the cache, trying to log in from my phone and ...

  • Newbie
  • For some reason I got logged out of Spotify on my Toshiba Fire Tv. It was working fine until I got logged out, but now it won’t let me log back in. I’ve tried deleting and redownloading the app, clea...
  • OscarDC
  • Moderator
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Since new year podcasts aren't updating, I don't see any new episodes!

My account is used in Tbilisi, Georgia, which is a country in Europe not a state in US. I listen to podcasts on Spotify, primarily the Lex Fridman and Joe Rogan podcasts. I don't see any new episodes anymore and since new year podcasts aren't updatin...

  • Casual Listener
  • My account is used in Tbilisi, Georgia, which is a country in Europe not a state in US. I listen to podcasts on Spotify, primarily the Lex Fridman and Joe Rogan podcasts. I don't see any new epi...
  • Ksulya
  • Newbie
  • 668 Views
  • 3 replies
  • 0 likes
  • 668 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Post Flooding Error on Community

I don't know where to post this, so it's going here. I've been pretty active in the Community lately, and the post-flooding error is getting really annoying.Often there are only a few things I can suggest to users, and I like to open posts in multipl...

kaworu_bloodpaw_0-1673531743295.png kaworu_bloodpaw_0-1673531900047.png
  • Roadie
  • I don't know where to post this, so it's going here.   I've been pretty active in the Community lately, and the post-flooding error is getting really annoying. Often there are only a few...
  • OscarDC
  • Moderator
  • 478 Views
  • 6 replies
  • 2 likes
  • Other
  • 478 Views
  • 6 replies
  • 2 likes

Superuser Contribution My recently played list on my carplay is messed up

For some reason, my recently played list that pops up when I open spotify in the car stopped showing my actual recently played playlists and artists. Right now it shows podcats that I don’t even listen to. Is there a way to fix this or remove the pod...

  • Casual Listener
  • For some reason, my recently played list that pops up when I open spotify in the car stopped showing my actual recently played playlists and artists. Right now it shows podcats that I don’t even list...
  • OscarDC
  • Moderator
  • 554 Views
  • 1 replies
  • 0 likes
  • 554 Views
  • 1 replies
  • 0 likes

I cant see my friends activity

I tried to open social like what I read on google but it says unvaliable now i dont have any problems with update but it still not opening

  • Visitor
  • I tried to open social like what I read on google but it says unvaliable now i dont have any problems with update but it still not opening
  • kaworu_bloodpaw
  • Roadie
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Support/chat issue - messages disappearing after I hit “send”

I chatted with an agent via your chat app. While chatting, my messages (and images that I was trying to upload) would disappear after I hit “send”. It could be sue to connectivity issues but then they should not have sent if signal was poor. I had to...

  • Visitor
  • I chatted with an agent via your chat app. While chatting, my messages (and images that I was trying to upload) would disappear after I hit “send”. It could be sue to connectivity issues but then the...
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes