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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 863 Views
  • 7 replies
  • 2 likes
  • Other
  • 863 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17298 Views
  • 8 replies
  • 1 likes
  • Other
  • 17298 Views
  • 8 replies
  • 1 likes

Recovered Playlists Not Able to Move from Private to Public

Before I deleted these playlists, many of them were listed correctly as public playlists. And once I recovered them, I cannot seem to switch them from Private to Public.

  • Casual Listener
  • Before I deleted these playlists, many of them were listed correctly as public playlists. And once I recovered them, I cannot seem to switch them from Private to Public.
  • Amayy
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

How can I delete your albums?

Spotify places albums in my account and I don't want them or like them. I want to delete them and clean up the smorgasbord of music into a mixture of music I prefer.

  • Newbie
  • Spotify places albums in my account and I don't want them or like them. I want to delete them and clean up the smorgasbord of music into a mixture of music I prefer.
  • Amayy
  • Spotify Star
  • 1205 Views
  • 1 replies
  • 0 likes
  • 1205 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops after an add plays and then I have to manually restart music.

After an add plays music just stops and it gets stuck on the add. I then have to select a new Playlist or restart the app to get it going again. Pretty annoying when you get four songs then have to jump through a bunch of hoops to get the music going...

  • Visitor
  • After an add plays music just stops and it gets stuck on the add. I then have to select a new Playlist or restart the app to get it going again. Pretty annoying when you get four songs then have to j...
  • MihailY
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Enhance button missing

PlanFreeCountryAmericaDeviceMotorolaOperating SystemAndroid My Question or Issue I had enhance button for around a week or two when it was missing today. I don't know how I got it but I never paid for it and when I checked my Spotify today, the enhan...

  • Regular
  •   Plan Free Country America Device Motorola Operating System Android   My Question or Issue  I had enhance button for around a week or two when it was missing today. I don't...
  • DaveySmalls
  • Visitor
  • 535 Views
  • 4 replies
  • 0 likes
  • music
  • 535 Views
  • 4 replies
  • 0 likes

Superuser Contribution Bad Sound in WebOS

PlanPremiumCountryGermanyDeviceProblem on my LG OLEDC9 compared to Samsung Galaxy S10+, iPad Pro '17 and PCOperating SystemiPad OS14, Android 10, LG WebOS V05.00.10Spotify WebOS V2.0.13My IssueHi, I have the problem, that the music quality from Spoti...

  • Regular
  • Plan Premium Country Germany Device Problem on my LG OLEDC9 compared to Samsung Galaxy S10+, iPad Pro '17 and PC Operating System iPad OS14, Android 10, LG WebOS V05.00.10 Spotify WebOS V2.0....
  • d000d
  • Casual Listener
  • 4984 Views
  • 24 replies
  • 1 likes
  • music
    Other
    TV
  • 4984 Views
  • 24 replies
  • 1 likes

Superuser Contribution Alexa fails to play a playlist to a group, says the song isn't in my plan

In the Alexa app, when I try to play a playlist to a speaker group (e.g., "Everywhere"), it now says "Cannot play the song because it is not available with your music plan". This has worked fine before, as recently as a couple days ago. Also, playing...

  • Visitor
  • In the Alexa app, when I try to play a playlist to a speaker group (e.g., "Everywhere"), it now says "Cannot play the song because it is not available with your music plan". This has worked fine befo...
  • OscarDC
  • Moderator
  • 811 Views
  • 1 replies
  • 0 likes
  • 811 Views
  • 1 replies
  • 0 likes

Superuser Contribution Permanently Sort A Playlist

I would like to sort my playlist by date added(ASC). Yes, I know you can manually adjust the setting on mobile/desktop and that is not what I'm asking. If i go on a new device or platform to access my playlist it will show as date added (DESC). Is th...

  • Casual Listener
  • I would like to sort my playlist by date added(ASC). Yes, I know you can manually adjust the setting on mobile/desktop and that is not what I'm asking. If i go on a new device or platform to access m...
  • londonstarlin
  • Casual Listener
  • 2173 Views
  • 2 replies
  • 2 likes
  • Other
  • 2173 Views
  • 2 replies
  • 2 likes

Superuser Contribution when playing offline it plays first 6 tracks then repeats the 5th and then

when playing offline it plays first 6 tracks then goes back to 5th and then back to 6th and just keeps repeating these two tracks

  • Visitor
  • when playing offline it plays first 6 tracks then goes back to 5th and then back to 6th and just keeps repeating these two tracks
  • OscarDC
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

unable to download playlists for offline listening on new device

sold old phone and using new phone but unable to download for offline listening. getting error message "device limit reached. remove all download from another device to listen offline" on new phone. the spotify app was removed on old phone.

  • Visitor
  • sold old phone and using new phone but unable to download for offline listening. getting error message "device limit reached. remove all download from another device to listen offline" on new phone. ...
  • Amayy
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

How to get Premium after paid for ?

Paid for trail 9.99. Still have free but not premium. Have tried everything in allFAQs, to avail. I’m really disappointed ; seems like it would best system.

  • Visitor
  • Paid for trail 9.99. Still have free but not premium. Have tried everything in allFAQs, to avail. I’m really disappointed ; seems like it would best system.
  • Amayy
  • Spotify Star
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts not playing properly - jumping from one podcast to another

I used to listen to podcasts and once an episode ended, another one would play, from the same podcast. Now, after an episode ends, Spotify starts playing another one not from the same podcast, but from a random other podcast. Its very frustrating but...

  • Visitor
  • I used to listen to podcasts and once an episode ended, another one would play, from the same podcast. Now, after an episode ends, Spotify starts playing another one not from the same podcast, but fr...
  • Dian
  • Spotify Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist from Spotify not recognized. in Alexa

When I try to play a playlist in spotify via Alexa , Alexa doesnt regonize the list and play whatever. Spotify is the standart music service in Alexa. The account is the same for Alexa and Spotify

  • Visitor
  • When I try to play a playlist in spotify via Alexa , Alexa doesnt regonize the list and play whatever. Spotify is the standart music service in Alexa. The account is the same for Alexa and Spotify
  • Lyubka
  • Moderator
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to add a Featured On when a track is included on a big Spotify playlist?

Hey. An artist has been added to a big spotify playlist. How do they add that playlist to Featured On on their spotify page? Thankyou.

  • Casual Listener
  • Hey. An artist has been added to a big spotify playlist. How do they add that playlist to Featured On on their spotify page? Thankyou.  
  • mfth1
  • Casual Listener
  • 316 Views
  • 4 replies
  • 0 likes
  • Other
  • 316 Views
  • 4 replies
  • 0 likes

Superuser Contribution I can't claim my artist page

hi, the situation is like thisI'm not on Instagram, and my Twitter content has absolutely nothing to do with my music. And I don't have my own website, I can't use "Link to the artist's website.", all I have is the project file for making the music a...

  • Visitor
  • hi, the situation is like this I'm not on Instagram, and my Twitter content has absolutely nothing to do with my music. And I don't have my own website, I can't use "Link to the artist's website."...
  • Joan
  • Moderator
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to keep people from changing my music remotely?

I was listening to music today in my office on my Bluetooth speaker (I work on a college campus so of course there are students who enjoy messing with people) and all the sudden, I was not listening to my music but something someone else decided to p...

  • Visitor
  • I was listening to music today in my office on my Bluetooth speaker (I work on a college campus so of course there are students who enjoy messing with people) and all the sudden, I was not listening ...
  • Lyubka
  • Moderator
  • 2498 Views
  • 1 replies
  • 1 likes
  • 2498 Views
  • 1 replies
  • 1 likes