Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 823 Views
  • 7 replies
  • 2 likes
  • Other
  • 823 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17276 Views
  • 8 replies
  • 1 likes
  • Other
  • 17276 Views
  • 8 replies
  • 1 likes

Playlist not showing in Friend Activity

Hey all, I was just wondering if there are other people who have created playlists and their friends use them as well; however, it does not show they are listening to your playlist. For example, I have a playlist called "Playlist 1" and my friend is ...

  • Newbie
  • Hey all,   I was just wondering if there are other people who have created playlists and their friends use them as well; however, it does not show they are listening to your playlist.   ...
  • AlesRFK
  • Regular
  • 1647 Views
  • 2 replies
  • 9 likes
  • Connect
    music
    Other
  • 1647 Views
  • 2 replies
  • 9 likes

Superuser Contribution Music

The latest update doesn't allow to skip few seconds of the song. Like what if i want to listen from 1 min and 5 sec of the song but i had to keep listening the whole song as the update doesn't has the option to skip. Should re update to old version.

  • Visitor
  • The latest update doesn't allow to skip few seconds of the song. Like what if i want to listen from 1 min and 5 sec of the song but i had to keep listening the whole song as the update doesn't has th...
  • Novy
  • Moderator
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution TV HDMI Spotify stopped

My Question or IssueWhen I connect My PC Linux to HDMI cable to my TV, After a few minutes the connexion both hdmi stopped. Is It a problem about my PC or My Spotify Plan? Thanks.PS. Usually of I Watch movies by other internet sites Theresa isn't any...

  • Casual Listener
  •   My Question or Issue When I connect My PC Linux to HDMI cable to my TV, After a few minutes the connexion both hdmi stopped. Is It a problem about my PC or My Spotify Plan? Thanks. PS. Usua...
  • OscarDC
  • Moderator
  • 679 Views
  • 2 replies
  • 1 likes
  • Other
  • 679 Views
  • 2 replies
  • 1 likes

Superuser Contribution Pause doesn't pause

When I'm listening to a podcast and press pause, the sound stops but if I go back ten minutes later, the podcast is ten minutes further along. In other words it stops the sound but it seems to keep playing until I go back to it. If it's been awhile i...

  • Visitor
  • When I'm listening to a podcast and press pause, the sound stops but if I go back ten minutes later, the podcast is ten minutes further along. In other words it stops the sound but it seems to keep p...
  • OscarDC
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Playlist and podcast update in Spotify for Tesla

Podcasts and albums like Daily Mix doesn't update very often, meaning new podcast episodes won't show up on screen and the Daily Mix playlists are completely wrong most of the time. There needs to be a way to force update playlists and podcasts witho...

  • Visitor
  • Podcasts and albums like Daily Mix doesn't update very often, meaning new podcast episodes won't show up on screen and the Daily Mix playlists are completely wrong most of the time. There needs to be...
  • martz31
  • Newbie
  • 2406 Views
  • 2 replies
  • 2 likes
  • 2406 Views
  • 2 replies
  • 2 likes

Superuser Contribution BMW iDrive Issue

PlanPremiumCountryUnited KingdomDeviceiPhone 11 Pro MaxOperating SystemiOS 13.3My Question or IssueHey, So since yesterday my BMW iDrive is not showing the correct information for any Song, Artist or Album Art, whatever song is playing on Spotify onc...

  • Visitor
  • Plan Premium Country United Kingdom Device iPhone 11 Pro Max Operating System iOS 13.3 My Question or Issue Hey,   So since yesterday my BMW iDrive is not showing the correct informat...
  • flight-king
  • Casual Listener
  • 10200 Views
  • 38 replies
  • 10 likes
  • Connect
    music
    Other
  • 10200 Views
  • 38 replies
  • 10 likes

Superuser Contribution Trying to access my local music but in settings it only shows language setting, not local files

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Eni
  • Moderator
  • 181 Views
  • 1 replies
  • 0 likes
  • music
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Other] Too focused on ads instead of the enjoyment of the user

If you don’t have premium, then you basically get nothing but ads. If you skip the ads by exiting the app, they eventually pile up and you get 4 ads in a row after listening to 1-3 songs. What is the point of using the app if all i get is ad after ad...

  • Visitor
  • If you don’t have premium, then you basically get nothing but ads. If you skip the ads by exiting the app, they eventually pile up and you get 4 ads in a row after listening to 1-3 songs. What is the...
  • AlejaR
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • Mobile
    Other
  • 166 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to use spotif connect for a given podcast

Hi all,I'm using spotify premium in FranceI run the app mainly on iphone iOS 16.1.1 (app version 8.7.86.510) and macOS 13.0.1 (app version 1.1.99.878.g1e4ccc6e) I'm using spotify connect on a Denon AVR-X1100W and a Audiocast M5, both officially suppo...

  • Regular
  • Hi all, I'm using spotify premium in France I run the app mainly on iphone iOS 16.1.1 (app version 8.7.86.510) and macOS 13.0.1 (app version 1.1.99.878.g1e4ccc6e)   I'm using spotify connect...
  • AlejaR
  • Moderator
  • 285 Views
  • 1 replies
  • 0 likes
  • Connect
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to sort podcasts on web player?

Can't download desktop app on work computer. Trying to listen to older podcasts with 100s of episodes and having to scroll for minutes to get to the episode that I need at the very bottom of the list. Can not figure out how to sort by date or by what...

  • Visitor
  • Can't download desktop app on work computer. Trying to listen to older podcasts with 100s of episodes and having to scroll for minutes to get to the episode that I need at the very bottom of the list...
  • Alex
  • Spotify Legend
  • 698 Views
  • 1 replies
  • 0 likes
  • 698 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Letra - Velocidade

Quase todas as músicas que escuto estão com a letra atrasada ou adiantada.Esses dias estava escutando uma música e pensei se teria como diminuir/aumentar a velocidade em que a letra está sendo lida e ter uma opção para Karaokê ler tanto a linha ou de...

  • Newbie
  • Quase todas as músicas que escuto estão com a letra atrasada ou adiantada. Esses dias estava escutando uma música e pensei se teria como diminuir/aumentar a velocidade em que a letra está sendo lida...
  • AlejaR
  • Moderator
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution repeat and shuffle buttons not working, they appear to be greyed out

I have premium and the repeat options and shuffle are greyed out on the windows 11 app, the online browser listening, and on the iOS app. This just started today, and I tried the apparent work around that was listed in a different thread of trying th...

  • Visitor
  • I have premium and the repeat options and shuffle are greyed out on the windows 11 app, the online browser listening, and on the iOS app. This just started today, and I tried the apparent work around...
  • AlejaR
  • Moderator
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Playlists] Prevent people from creating playlists called "Daily Mix"

Can you please remove any public playlists with "Daily Mix" in the title? I often use virtual assistants to start the music and when I tell Google to "play daily mix" or "play daily mix 2", it used to work fine... now I have a 2021 playlist called "d...

  • Newbie
  • Can you please remove any public playlists with "Daily Mix" in the title? I often use virtual assistants to start the music and when I tell Google to "play daily mix" or "play daily mix 2", it used t...
  • AlejaR
  • Moderator
  • 171 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to get the full version of a published podcast episode

I uploaded a published hour long podcast episode from Lisbyn, and it is showing as an eight minute episode in my Catalog. Is that a Lisbyn problem or Spotify? And what is the easiest fix to get the full episode?

  • Visitor
  • I uploaded a published hour long podcast episode from Lisbyn, and it is showing as an eight minute episode in my Catalog. Is that a Lisbyn problem or Spotify? And what is the easiest fix to get the f...
  • Elena
  • Moderator
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't I play specific artists?

I like to listen to my favorite artists alone, without any other artists playing. But when I leave, and then reopen the Spotify app, all of the artists I like to specifically listen to alone don't play (key word *ALL*). I can't listen to Zotiyac, or ...

  • Casual Listener
  • I like to listen to my favorite artists alone, without any other artists playing. But when I leave, and then reopen the Spotify app, all of the artists I like to specifically listen to alone don't pl...
  • Fak33r
  • Casual Listener
  • 160 Views
  • 2 replies
  • 0 likes
  • 160 Views
  • 2 replies
  • 0 likes

when I delay the reproduction

Hola! when I delay the reproduction of a song in the desktop app, change to the next song. I try to uninstall and install again

  • Visitor
  • Hola! when I delay the reproduction of a song in the desktop app, change to the next song. I try to uninstall and install again
  • 107 Views
  • 0 replies
  • 0 likes
  • 107 Views
  • 0 replies
  • 0 likes

Superuser Contribution The 'getting started' button on Spotify's promo card page is not working.

I am a registered Spotify artist and I would like to promote my page and music on social media. A promo card seemed like a good idea but the 'getting started' link does not work either on my laptop or phone

  • Visitor
  • I am a registered Spotify artist and I would like to promote my page and music on social media. A promo card seemed like a good idea but the 'getting started' link does not work either on my laptop o...
  • Dian
  • Spotify Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Create collaborator for playlist WITHOUT notification

I know it is possible but I don‘t know how: I want someone to be collaborator of a playlist but without sending her an invitation via massenger or similar as it‘s supposed to be a surprise. Anybody can help?? Thank you!!Michel

  • Casual Listener
  • I know it is possible but I don‘t know how: I want someone to be collaborator of a playlist but without sending her an invitation via massenger or similar as it‘s supposed to be a surprise. Anybody c...
  • MihailY
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • Other
  • 186 Views
  • 1 replies
  • 0 likes