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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 815 Views
  • 7 replies
  • 2 likes
  • Other
  • 815 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17274 Views
  • 8 replies
  • 1 likes
  • Other
  • 17274 Views
  • 8 replies
  • 1 likes

DJ not playing certain artists/genres?

I've been listening to the DJs for weeks (months?) now, ever since I first got access to it. The DJ plays a lot of bands & genres I've been listening to (rap, rock, metal). It plays some new stuff too, but not a single time has he ever played Johnny ...

  • Casual Listener
  • I've been listening to the DJs for weeks (months?) now, ever since I first got access to it. The DJ plays a lot of bands & genres I've been listening to (rap, rock, metal). It plays some new stuf...
  • UsernameForTheForum
  • Casual Listener
  • 445 Views
  • 4 replies
  • 1 likes
  • 445 Views
  • 4 replies
  • 1 likes

Superuser Contribution Undo reporting a person I follow

PlanPremiumCountryNetherlands Operating SystemWindows 10 My Question or IssueI accidentally pressed on 'report' when right-clicking on a friend I followed and now I can't find her anymore. I still want to follow her and see what she listens to. Is th...

  • Casual Listener
  • Plan Premium Country Netherlands   Operating System Windows 10   My Question or Issue I accidentally pressed on 'report' when right-clicking on a friend I followed and now I can't ...
  • Alex
  • Spotify Legend
  • 511 Views
  • 3 replies
  • 0 likes
  • Other
  • 511 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution The same Podcast keeps popping up in daily drive since nearly a year!

PlanPremiumCountryGermany DeviceLG V60Operating SystemAndroid 11 My Question or IssueHello,I am kinda frustrated by now.I normaly use the daily drive Playlist for literally daily driving to work. But since November the 13th 2020 one episode of the fi...

  • Music Fan
  • Plan Premium Country Germany   Device LG V60 Operating System Android 11   My Question or Issue Hello, I am kinda frustrated by now. I normaly use the daily drive Playlist for ...
  • StickiBuns
  • Visitor
  • 1839 Views
  • 6 replies
  • 0 likes
  • Other
  • 1839 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify wont work on PC

PlanPremiumCountry DeviceComputerOperating SystemWindows 10 My Question or IssueSo everything worked great on my Computer. But since Yesterday i cant visit the Spotify web player oder the spotify app. If i Start it, it only says Something went wrong ...

  • Visitor
  • Plan Premium Country   Device Computer Operating System Windows 10   My Question or Issue So everything worked great on my Computer. But since Yesterday i cant visit the Spotify w...
  • Susan_GP
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • Other
  • 116 Views
  • 1 replies
  • 0 likes

Solved!! Why can't I play this artist's songs anymore?

Hi,I have noticed that I cannot play any songs that a specific artist has created, so I searched online and saw a possibility that it is unavailable and it might come back, so I waited. All the songs are greyed out and not even can you play them on S...

  • Visitor
  • Hi, I have noticed that I cannot play any songs that a specific artist has created, so I searched online and saw a possibility that it is unavailable and it might come back, so I waited. All the son...
  • AdamDam
  • Spotify Star
  • 1331 Views
  • 3 replies
  • 0 likes
  • Other
  • 1331 Views
  • 3 replies
  • 0 likes

Superuser Contribution We want to learn more about the corporate music policy

Dear team,I would like to learn more about sportify legal music streaming policy for our restaurants and hotels.We look forward to a long-term cooperation on this matterPlease help me feedback via my email: **bleep**Thank you and best regards

  • Visitor
  • Dear team, I would like to learn more about sportify legal music streaming policy for our restaurants and hotels. We look forward to a long-term cooperation on this matter Please help me feedback ...
  • Yordan
  • Moderator
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution There is a wrong movement's name in this album

https://open.spotify.com/album/6lg8VPqTJLNcn7liAjSExP?si=asn1v2-ORyKRVbBJG_y2sg Second Movement, Symphony No.4. You tagged this movement to Symphony No.3 which is a mistake. Looking forwart to correct it soon.

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  • Casual Listener
  • https://open.spotify.com/album/6lg8VPqTJLNcn7liAjSExP?si=asn1v2-ORyKRVbBJG_y2sg   Second Movement, Symphony No.4. You tagged this movement to Symphony No.3 which is a mistake. Looking forwart ...
  • Yordan
  • Moderator
  • 155 Views
  • 2 replies
  • 0 likes
  • Other
  • 155 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why so bad sound quality?

PlanPremiumCountrySweden DeviceMac Windows, AndroidOperating SystemMac Windows, Android My Question or IssueWhy is the sound quality so extremely bad on Spotify compared to other music services. Compared with Amazon, Youtube Music and Tidal. Tidal of...

  • Casual Listener
  • Plan Premium Country Sweden   Device Mac Windows, Android Operating System Mac Windows, Android   My Question or Issue Why is the sound quality so extremely bad on Spotify compar...
  • ajescudero
  • Newbie
  • 8036 Views
  • 5 replies
  • 4 likes
  • 8036 Views
  • 5 replies
  • 4 likes

Spotify app won't download from kindle appstore

I see the spotify app when in the appstore on my kindle, but it will not download. I removed and rebooted kindle, but still no download. This seemed to happen when I signed into Spotify on a new smart TV. Before deleting Spotify, the app said I was i...

  • Visitor
  • I see the spotify app when in the appstore on my kindle, but it will not download.  I removed and rebooted kindle, but still no download.  This seemed to happen when I signed into Spotify o...
  • Amayy
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Where can I buy a gift card?

I want to be sure I'm buying an authorized Spotify gift card. Does Spotify sell gift cards directly? If not, how can I find an authorized retailer?

  • Newbie
  • I want to be sure I'm buying an authorized Spotify gift card. Does Spotify sell gift cards directly? If not, how can I find an authorized retailer?
  • knnx_
  • Casual Listener
  • 355 Views
  • 2 replies
  • 0 likes
  • 355 Views
  • 2 replies
  • 0 likes

Lyrics in Russian & Ukrainian not available on TV, available everywhere else.

PlanPremiumCountryPolandDeviceSony Bravia X94JOperating SystemGoogle TV My Question or IssueI noticed that lyrics of Russian and Ukrainian songs don't show up on TV, but are available on all other devices I tested this on. It seems this issue isn't r...

  • Visitor
  • Plan Premium Country Poland Device Sony Bravia X94J Operating System Google TV   My Question or Issue I noticed that lyrics of Russian and Ukrainian songs don't show up on TV, but are ...
  • 112 Views
  • 0 replies
  • 0 likes
  • TV
  • 112 Views
  • 0 replies
  • 0 likes

Superuser Contribution Jordan Peterson Podcasts do not Work

PlanFree/Premium (Both)CountrySpain (VPN running through France)DeviceDell Elitebook LaptopOperating SystemWindows 10 Enterprise My Question or IssueI've tried all options, except downloading the app (because I cannot on this laptop). For some reason...

  • Regular
  • Plan Free/Premium (Both) Country Spain (VPN running through France) Device Dell Elitebook Laptop Operating System Windows 10 Enterprise   My Question or Issue I've tried all options, e...
  • Need_Assistance
  • Regular
  • 438 Views
  • 2 replies
  • 0 likes
  • Other
  • 438 Views
  • 2 replies
  • 0 likes

Apple TV -> HomePod audio output

PlanPremium CountryBrazil DeviceApple TV 4K Operating SystemtvOS 13.3.1 My Question or Issue 1. Turn on your Apple TV2. Change the audio output to HomePod3. Open the Spotify app and play a songSound remains on TV and not on HomePodYou need to pair th...

  • Gig Goer
  • Plan Premium   Country Brazil   Device Apple TV 4K   Operating System tvOS 13.3.1   My Question or Issue   1. Turn on your Apple TV 2. Change the audio output ...
  • yoonnel
  • Composer
  • 1113 Views
  • 2 replies
  • 4 likes
  • Other
    TV
  • 1113 Views
  • 2 replies
  • 4 likes

Superuser Contribution Ctrl + L shortcut opens search menu but doesn't always highlight the searchbar

My IssueThe Ctrl + L shortcut to bring up search doesn't always highlight the searchbar, meaning I'd sometimes have to click the searchbar with my mouse to type into it. This only happens sometimes which makes me think this is unintended behaviour wh...

  • Newbie
  • My Issue The Ctrl + L shortcut to bring up search doesn't always highlight the searchbar, meaning I'd sometimes have to click the searchbar with my mouse to type into it. This only happens sometimes...
  • Eni
  • Moderator
  • 92 Views
  • 1 replies
  • 0 likes
  • Other
  • 92 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung Smart TV UE55MU6500 where is spotify?

Hi, where is spotify in this Samsung smart TV ? If I go in the app store and Search "spotify" there isn't the app. Why ?I remember that last year (may2017) I had Spotify... How I can install it again ?

  • Regular
  • Hi, where is spotify in this Samsung smart TV ? If I go in the app store and Search "spotify" there isn't the app. Why ? I remember that last year (may2017) I had Spotify... How I can install it aga...
  • Mydegi
  • Newbie
  • 58376 Views
  • 8 replies
  • 2 likes
  • music
  • 58376 Views
  • 8 replies
  • 2 likes

Superuser Contribution Permanent Collaborator Codes

I would like the ability to make collaborator codes permanent. For instance, every year I make a playlist for my new hockey team dressing room. It would be nice to have permanent codes for this. Not everyone will notice or join during the 7 day windo...

  • Visitor
  • I would like the ability to make collaborator codes permanent.   For instance, every year I make a playlist for my new hockey team dressing room. It would be nice to have permanent codes for t...
  • Eni
  • Moderator
  • 402 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify is not supported on this device

Hello, I have Premium spotify account (just verified that), Yamaha MusicCast BAR 400 soundbar (which officially is supported to work with spotify connect) and Amazon Echo Dot 3. I can not make Alexa playing the music from spotify on the soundbar toug...

  • Regular
  • Hello,   I have Premium spotify account (just verified that), Yamaha MusicCast BAR 400 soundbar (which officially is supported to work with spotify connect) and Amazon Echo Dot 3. I ...
  • kekkokk
  • Casual Listener
  • 1982 Views
  • 6 replies
  • 0 likes
  • Connect
    Other
  • 1982 Views
  • 6 replies
  • 0 likes