Help - Web Player

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Re: Background Ads Over Music

Hey! :)

Just talking to some of the Spotify guys about this, is it always the same advert you hear? Also, does it happen on different tracks?

Peter
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Moderator
Posts: 2,283
Registered: ‎07-12-2012

Re: Background Ads Over Music

Also, one other thing -- do you have any other applications/programs open at the same time or is Spotify the only one? 

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For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.
Concert VIP
Posts: 7
Registered: ‎14-03-2014

Re: Background Ads Over Music

Spotify is the only application running, except for Safari. 

 

They are different ads every time.

Posts: 47,390
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Re: Background Ads Over Music

Are you still getting this issue (sorry it got buried in the pile!)?

Peter
Spotify Community Mentor and Troubleshooter

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Concert VIP
Posts: 7
Registered: ‎14-03-2014

Re: Background Ads Over Music

It had stopped for a while, and then just started back up today. I'm not sure at this point what it could be.

Music Fan
Posts: 1
Registered: ‎30-10-2014

Re: Background Ads Over Music

I just noticed the same problem today (I haven't logged on to Spotify in a couple of weeks). Adverts play over the top of my music. A new commercial every 30 seconds or so.

Festival Fanatic
Posts: 10
Registered: ‎21-03-2012

Re: Background Ads Over Music

I'd like to bump this post.

 

I'm running Spotify Premium on my desktop at work running Windows 7. Occassionally an ad will play beneath the song, so I'm not required to pause the music or anything, but it is very disrupting when an LG LTE commercial begins playing over your music.

 

I definitely do not appreciate having this problem on Spotify premium.

 

One Happy Sharer of the Love of Music through Spotify
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