Help - Web Player

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Gig Goer
Posts: 3
Registered: ‎29-06-2013

Web player not working?

My web player does not work. 

 

I login online and none of the buttons down the left take me to a new screen. 

 

It just stays on the home screen with the green play button in the middle.

 

I have tried logging in/out, restarting computer many times but no difference.

 

I dont know if this is relevant but the spotify symbol at the top left is grey?

 

I am also having problems with my mac desktop app - the discover feature will not load and the home screen has disappeared?

 

Using Mac 10.8.4

Music Fan
Posts: 1
Registered: ‎29-06-2013

Re: Web player not working?

Same here - despite the status update on Twitter saying earlier problems with the system have been resolved.  (I'm also on Mac; also using 10.8.4.)

Concert Regular
Posts: 5
Registered: ‎27-06-2013

Re: Web player not working?

This is the same behaviour found in this post. I think the twitter status was related to another issue, not this one.

 

Other users (me included) are having this same problem.

Music Fan
Posts: 1
Registered: ‎22-12-2014

Re: Web player not working?

I'm on windows and I'm having a similar problem.

 

When I log on I get a blank screen with nothing there. I can only see the side bar... but none of the options pop up. I can only see the logo at the top.

 

I've tried refreshing the page and nothing seems to fix it.

 

This started happening to me a few days ago when it had ben working before.

 

I don't really have any idea why it started to do this in the first place...

 

Any suggestions?

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