22-03-2012 04:08 PM
I just downloaded the app, signed in and less than 5 seconds later the app closes down completely. I did see an alert that says my 48 hour trial was starting... but I can't use the app. Can you please help?
22-03-2012 04:14 PM
Do you know what version of iOS you are on? It might help if you reboot your phone. To do this, hold down both the power and the home buttons for 10 seconds (ignoring the on-screen message that tells you to slide to turn off). This may help you. Otherwise, if you do not know what version of iOS you are using, tap the Settings icon, tap General, and then About. The information listed to the immediate right of "Version" is the iOS version you are using. Also, are you using an iPhone, or an iPod touch?
22-03-2012 08:43 PM
If you were on an older version of iOS it might have explained it, but I would think it would work on the version you are on. Do you know how much free space is available on your device?
23-03-2012 02:41 PM
6.5 GB is available. I've tried removing the app and re-downloading it, I've rebooted, I've tried to log-in manually. It's just not working. Any other suggestions? I would hate to think I just can't use the app, maybe it's something AT&T could help with?
09-05-2012 05:35 PM
Is there a reason you just stopped responding? I think it looks really poor on spotify that no one cared to help me resolve my issue. Just so we're clear, I deleted the app.
18-03-2013 11:56 AM
Same here!! I rebooted and redownloaded. It opens for about 2 seconds of a white screen then just closes.
Hey! Welcome to the community :)
Have you tried all of the troubleshooting steps outlined in the iOS troubleshooting guide?
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19-03-2013 07:48 PM
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