16-02-2012 08:45 AM
Happens quite often that all the tracks on my iphone are no longer synched. I get a message saying that my device is connected to more then 3 devices, which it is not!
Solved! Go to Solution.
16-02-2012 10:23 AM
16-02-2012 06:56 PM
Thanks for that but not synching with icloud!! Seems to be a common issue that has not been resolved in quite a while.
17-02-2012 10:43 AM
I'm experiencing exactly the same problem on iPhone 4 (iOS 5). This happens to me almost everytime I open Spotify. And it has been going for past two months I think (maybe after iOS 5 update or after updating some of the latest versions of Spotify app). I am not using more than 3 devices. Just Mac and iPhone.
It's very annoying.
Also Spotify keeps logging me off. So when I'm on the road and want to listen my offline playlists, Spotify asks to login (requires internet!) and then says I can't have any offline playlists!
23-02-2012 11:11 AM
I also have this problem.
I really think Spotify need to treat this as a much more urgent issue than they are doing, since this is one of the key reasons for paying for a Premium subscription.
If I open Spotify just before I board a flight on which I was looking forward to listening to some Spotify tunes, and it tells me that I have synced too many devices and that all my offline-synced tracks have been deleted, Spotify Premium then becomes completely useless to me for the duration of that flight. As you might expect, this also leaves a rather bitter taste in the mouth.
On a more constructive note, is it possible that Spotify is treating logins from different network interfaces/networks as different devices?
23-02-2012 09:18 PM
I had opened a thread in getsatifsaction, but well, I repeat:
I get unsynced on iOS all the time. I get no messages about having to many devices synched or anything, and in fact I only use my account on 3 devices, on only two of them I use offline playlists.
This is extremely annoying and has been an issue for very long for me, this stuff has in fact never worked.
24-02-2012 02:43 AM
This will be a dealbreaker for me if it happens. I just recently switched from Rdio and I'm already having second thoughts.
02-03-2012 06:59 PM
This has been happening to me for several months. As far as I can tell from the old get satisfation posts Spotify has been aware of this issue for months.
This is bull**bleep**. How much revenue do you get from premium subscribers using iOS, and you can't manage to fix this problem. I don't care if I'm part of a minority experiencing this problem, this is a serious bug that is tempting me to close my account (2 of them in the household).
If this is an issue because Spotify thinks there is a 4th device syncing the track, then temporarily disable that limitation for users that are reporting they are having the issue. Is it against your licensing contracts? That would be ironic, if it ended up causing people to leave Spotify and go back to downloading music.
06-03-2012 12:04 AM
06-03-2012 01:14 PM
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