Help Wizard
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Hey there!
Are you using the latest version on your iPhone?
and you've tried a fresh install and a resync right? If so, I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares or through the online contact form.
If you submit the contact form instead of the Twitter Message, make sure to check your inbox and junk folder for an email from Spotify.
Cheers!
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