Help - iOS (iPhone, iPad)

Reply
Garage Band
Posts: 62
Registered: ‎06-05-2012

Spotify iOS app won't scrobble tracks played in offline mode to Last.Fm

[ Edited ]

Description

Spotify iOS app won't scrobble tracks which were played in offline mode to Last.Fm properly.

A more detailed description, using numbered steps
1. I sync all my favorite playlists to my iPod Touch;
2. I set the app to offline mode before leaving;
3. I listen to songs I like and/or skip songs I don't like;
4. I arrive at college, where there are a good WiFi;
5. I connect to the WiFi successfully and set the app to online mode again;
6. I check my last.fm and no tracks were scrobbled. (Sometimes it only scrobbles the last played track);
7. I try to turn on and off the scrobbling feature and sometimes it just scrobbles the last song I listened to or no song at all.

What I expected to happen
I expected that each songs I listened to were properly scrobbled to Last.Fm.

What actually happened
No tracks or just a few tracks (or the very last played tracks) were scrobbled.

My iPad/iPhone model
iPod Touch (4th Generation).

Device’s Operating System
iOS 6.1.2 (10B146).

Is your device jailbroken?
No.

Approximately how many playlists do you have?
Less than 50. Two or 3 are synced offline.

My mobile Spotify version
0.5.10.14 (Spotify Core 0.7.1.6118)

My desktop Spotify version (if applicable)
0.8.8.347.gbcec6996 (Windows 7)

My provider and country
United Kingdom.

My username
talesfer

Do you have any screenshots you can attach to more clearly explain your issue?
No.


All Replies
Garage Band
Posts: 62
Registered: ‎06-05-2012

Re: Spotify iOS app won't scrobble tracks played in offline mode to Last.Fm

Bump
Garage Band
Posts: 62
Registered: ‎06-05-2012

Re: Spotify iOS app won't scrobble tracks played in offline mode to Last.Fm

[ Edited ]

Shame on you, support team! Premium costumers being ignored as usual :)

Posts: 47,390
Kudos: 14,695
Solutions: 3,566
Registered: ‎03-07-2012
Community Mentor
Ideas Guardian
Protector of Newbs
Troubleshooter

Re: Spotify iOS app won't scrobble tracks played in offline mode to Last.Fm

Sounds like this isn't exactly a bug, more of a missing feature.

I remember it being suggested over on the ideas exchange here ;) 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Garage Band
Posts: 62
Registered: ‎06-05-2012

Re: Spotify iOS app won't scrobble tracks played in offline mode to Last.Fm

It's acutally a bug, it uses to work on previous versions.
Music Fan
Posts: 1
Registered: ‎23-11-2012

Re: Spotify iOS app won't scrobble tracks played in offline mode to Last.Fm

I'm facing the same problem, but also with the app in online mode!

Posts: 3,987
Kudos: 1,868
Solutions: 338
Registered: ‎03-12-2012
Ideas Guardian
Protector of Newbs
Windows Expert

Re: Spotify iOS app won't scrobble tracks played in offline mode to Last.Fm

[ Edited ]

ae_flo wrote:

I'm facing the same problem, but also with the app in online mode!


Hi,

 

There is another post about this problem with scrobbling to Last.FM here: http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Barely-scrobbles-to-LastFM-Why/m-p/3...

 

Anthony



This post was by Anthony - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!

||  Spotify Profile - Anthony   |  Feel free to PM me - Here  ||
||  Twitter Profile - anthonyb256  |   I play Dota too! - PF.PilotA256  ||

Gig Goer
Posts: 3
Registered: ‎26-03-2013

Re: Spotify iOS app won't scrobble tracks played in offline mode to Last.Fm

I have this problem on my iPhone 4. It's enough of an issue to me that it makes me consider if having the premium is worth it. I like to load my iPhone with the music I want to hear the next day and then listening to it in offline mode until I have wifi again. I'd like to keep track of the music I have listened to - why doesn't Spotify cache the scrobbles to Last.fm?

 

Please consider this! Thank you.

Concert Regular
Posts: 7
Registered: ‎13-04-2013

Re: Spotify iOS app won't scrobble tracks played in offline mode to Last.Fm

Have just switched over from android to IOS onnly to find as well as no album art for offline mode it doesnt scrobble either, come on Spotify sort it out, this is not what i subscribed for

Announcements
Test Spotify Connect
Would you like to help QA test Connect? If so, please log in or register.


More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.