Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27653 Views
  • 13 replies
  • 33 likes
  • 27653 Views
  • 13 replies
  • 33 likes

Spotify blocked in my car USB for not having Apple Music

PlanPremiumCountryUSADevice(iPhone 6) ios 11.4.1 My Question or IssueSince the switch from iTunes to Apple Music I have gotten around this issue by having one song saved but since I decided to cancel Apple Music I see that it erased the one song I ha...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 6)   ios 11.4.1  My Question or Issue Since the switch from iTunes to Apple Music I have gotten around this issue by having one song saved b...
  • mikp4497
  • Casual Listener
  • 2696 Views
  • 6 replies
  • 0 likes
  • 2696 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify-created playlists showing up in Spanish (all my settings are in English)

PremiumUSiPhone 11 Pro MaxiOS 15.5 A number of my spotify-made playlists have their titles or description in Spanish for some reason. I've never set any personal settings (iPhone, Spotify, etc.) to Spanish, and it's just playlists, not anything else ...

  • Newbie
  • Premium US iPhone 11 Pro Max iOS 15.5   A number of my spotify-made playlists have their titles or description in Spanish for some reason. I've never set any personal settings (iPhone, Spot...
  • Alex
  • Spotify Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • bug
    iOS
    language
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing to Facebook not working with iOS 15.5

When sharing an album from Spotify using iPhone with iOS 15.5 to Facebook feeds, nothing appears, no images, no link at all. Using an Android phone works. Attached 2 images for reference. The image with album artwork is done using an Android phone. T...

  • Music Fan
  • When sharing an album from Spotify using iPhone with iOS 15.5 to Facebook feeds, nothing appears, no images, no link at all.    Using an Android phone works.    Attached 2 ima...
  • cdiony
  • Music Fan
  • 576 Views
  • 7 replies
  • 0 likes
  • 576 Views
  • 7 replies
  • 0 likes

couldnt open link error in settings tab

PlanPremiumCountryBrazil Device(iPhone 11 PRO)Operating System(iOS 14.7.1) My Question or IssueWhen i click on settings tab and enter on the equalizer or account or about, appear and error "Couldnt Open link", how cna i solve this?

  • Newbie
  • Plan Premium Country Brazil   Device (iPhone 11 PRO) Operating System (iOS 14.7.1)   My Question or Issue When i click on settings tab and enter on the equalizer or account or ab...
  • Billy-J
  • Spotify Star
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing songs and Playlists doesn't work well

Hey there, I often share Songs via the Sharing Feature of Spotify either using WhatsApp or Instagram (Direct). However when doing so the links aren't working as expected. When an android user sends me a Spotify link through Instagram I receive a snip...

  • Newbie
  • Hey there,  I often share Songs via the Sharing Feature of Spotify either using WhatsApp or Instagram (Direct). However when doing so the links aren't working as expected. When an android user ...
  • Eni
  • Moderator
  • 192 Views
  • 1 replies
  • 0 likes
  • instagram share
    sharing
    Sharing Links
    whatsapp
  • 192 Views
  • 1 replies
  • 0 likes

Intermittent volume lowering at same locations while driving

PlanPremiumCountryUSADeviceiPhone 8 PlusOperating SystemiOS 13.1.2 My Question or IssueI connect my iPhone to my car using Bluetooth and play Spotify that way. From time to time while driving, the volume will lower but it's usually at the same locati...

  • Visitor
  • Plan Premium Country USA Device iPhone 8 Plus Operating System iOS 13.1.2   My Question or Issue I connect my iPhone to my car using Bluetooth and play Spotify that way. From time to t...
  • Noappendix
  • Newbie
  • 803 Views
  • 2 replies
  • 0 likes
  • 803 Views
  • 2 replies
  • 0 likes

Why can't I keep Spotify Screen open when listening?

My Question or IssueI just updated to an iPhone and I can't find a way to leave Spotify open on my screen(like Youtube, Netflix, Maps, etc) when I'm listening to music. I listen to music while working and it's REALLY annoying to have to unlock my scr...

  • Newbie
  • My Question or Issue I just updated to an iPhone and I can't find a way to leave Spotify open on my screen(like Youtube, Netflix, Maps, etc) when I'm listening to music. I listen to music while work...
  • Belven
  • Casual Listener
  • 957 Views
  • 1 replies
  • 0 likes
  • 957 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify code cover not showing?

PlanPremiumCountryUSADeviceIphone 11Operating SystemiOs 15.2 My Question or IssueSo, I made a 44 song playlist for a tumblr request I’ve gotten. I use the spotify codes when you see when you press the three dots when entering your playlist with all o...

  • Newbie
  • Plan Premium Country USA Device Iphone 11 Operating System iOs 15.2   My Question or Issue So, I made a 44 song playlist for a tumblr request I’ve gotten. I use the spotify codes when ...
  • Eni
  • Moderator
  • 2177 Views
  • 3 replies
  • 0 likes
  • 2177 Views
  • 3 replies
  • 0 likes

Superuser Contribution [IOS iPhone] Unable to play downloaded music in offline mode

I’m having this problem with my normal playlists that I have every single song downloaded and have had for years. Now all of a sudden 90% of my downloaded songs WILL NOT even start playing while offline. This issue is very annoying as I’ve not long a...

  • Visitor
  • I’m having this problem with my normal playlists that I have every single song downloaded and have had for years. Now all of a sudden 90% of my downloaded songs WILL NOT even start playing while offl...
  • Vasil
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

any benefit to updating the app to latest version?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry Device(iPhone XR Operating System(iOS 14.8.1 (Spotify Version) 8.6.98.1447 My Question or IssueAt the time of thi...

  • Music Fan
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country   Device (iPhone XR  Operating System (iO...
  • MateusM
  • Spotify Star
  • 546 Views
  • 1 replies
  • 0 likes
  • 546 Views
  • 1 replies
  • 0 likes

Horrible warping sound when skipping through a song

PlanPremium CountryCanada DeviceiPhone 12 Pro Max Operating SystemiOS 14 My Question or IssueWhen skipping through parts of a song from the Lyrics tab I now encounter probably the worst, ear-rending sound I've heard in a music app. Like every lyric a...

  • Music Fan
  • Plan Premium   Country Canada   Device iPhone 12 Pro Max   Operating System iOS 14   My Question or Issue When skipping through parts of a song from the Lyrics tab I ...
  • 338 Views
  • 0 replies
  • 1 likes
  • 338 Views
  • 0 replies
  • 1 likes

Airpods 3 - Sound cut off from one earphone!

PlanPremiumCountryTurkeyDeviceiPhone 11Operating SystemiOS 15.5 My Question or Issue HelloLast February I bought Airpods 3 from Amazon. I used it without having any issues until three months. However, while I was listening to music on Spotify, I had ...

  • Newbie
  •   Plan Premium Country Turkey Device iPhone 11 Operating System iOS 15.5   My Question or Issue   Hello Last February I bought Airpods 3 from Amazon. I used it without hav...
  • 278 Views
  • 0 replies
  • 0 likes
  • AirPods
  • 278 Views
  • 0 replies
  • 0 likes

Superuser Contribution Only half my local files syncing

When I try syncing my local files from my laptop to my iPhone it will only sync half of them, usually I get all or none syncing, the files are all good as I've used them on spotify before but they unsync themselves.I've tried moving the files to a ne...

  • Casual Listener
  • When I try syncing my local files from my laptop to my iPhone it will only sync half of them, usually I get all or none syncing, the files are all good as I've used them on spotify before but they un...
  • Dian
  • Spotify Legend
  • 337 Views
  • 5 replies
  • 0 likes
  • 337 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution I’m unable to play certain podcasts

A few of my podcasts refuse to play, I’ve logged out and back in, I’ve deleted and redownloaded the app, I’ve restarted my phone, I even logged out deleted the app restarted my phone redownloaded the app and logged in and it still doesn’t work. I hav...

  • Casual Listener
  • A few of my podcasts refuse to play, I’ve logged out and back in, I’ve deleted and redownloaded the app, I’ve restarted my phone, I even logged out deleted the app restarted my phone redownloaded the...
  • Kiril
  • Moderator
  • 362 Views
  • 4 replies
  • 0 likes
  • 362 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcast play order cannot be changed even if the sort order is what I want

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 13 My Question or IssueWhen I play podcasts, I usually want to play the latest episode first and want Spotify to autoplay the second-latest episode automatically. After googling for this, the sug...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 7 Operating System iOS 13   My Question or Issue When I play podcasts, I usually want to play the latest episode first and want Spotify to autopl...
  • dirtydiana
  • Casual Listener
  • 24131 Views
  • 41 replies
  • 14 likes
  • 24131 Views
  • 41 replies
  • 14 likes

Superuser Contribution Spotify connect to sonos

Using spotify connect with Sonos instead of setup spotify on Sonos app, can I leave the house with my phone? Music stop or continue playing? Thanks

  • Visitor
  • Using spotify connect with Sonos instead of setup spotify on Sonos app, can I leave the house with my phone? Music stop or continue playing? Thanks
  • Vasil
  • Moderator
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts not downloading under their name

Hi On my iPhone Spotify account some of my downloaded podcasts are stored with their logo beside them. Others are dumped under a generic "Downloaded" icon. These are unsearchable by my watch. How can I ensure that all downloaded podcasts have their c...

  • Regular
  • Hi On my iPhone Spotify account some of my downloaded podcasts are stored with their logo beside them. Others are dumped under a generic "Downloaded" icon. These are unsearchable by my watch. How c...
  • OscarDC
  • Moderator
  • 293 Views
  • 6 replies
  • 0 likes
  • 293 Views
  • 6 replies
  • 0 likes

Superuser Contribution iOS app Asks "Add to Playlist Again" when song wasn't there

Behavior: Shazam a song, search in Spotify, add to playlist, select playlist and it acts like it was already in the play list: "Add to Playlist Again?"It adds it and still asks you if you want to add it again, it makes no sense. If you switch up whic...

  • Newbie
  • Behavior: Shazam a song, search in Spotify, add to playlist, select playlist and it acts like it was already in the play list: "Add to Playlist Again?" It adds it and still asks you if y...
  • Dian
  • Spotify Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes