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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27634 Views
  • 13 replies
  • 33 likes
  • 27634 Views
  • 13 replies
  • 33 likes

Superuser Contribution Please optimize the app for iPhone 13

This is actually a bug report as the iPhone 13 notch cuts out the "Your Library" header in the Your Library tab.

  • Visitor
  • This is actually a bug report as the iPhone 13 notch cuts out the "Your Library" header in the Your Library tab.
  • jhoms14
  • Casual Listener
  • 598 Views
  • 2 replies
  • 0 likes
  • 598 Views
  • 2 replies
  • 0 likes

Bug: "An error occurred" if blocking trackers

Version: 6.8.0.3786If I DNS-block the trackers the Spotify app uses (*.scorecardresearch.com and app.adjust.com), it says "An error occurred". It seams that after a failed request to the tracker URLs, the app doesn't request the spotify API (spclient...

  • Newbie
  • Version: 6.8.0.3786 If I DNS-block the trackers the Spotify app uses (*.scorecardresearch.com and app.adjust.com), it says "An error occurred". It seams that after a failed request to the track...
  • awparker85
  • Regular
  • 1483 Views
  • 2 replies
  • 5 likes
  • 1483 Views
  • 2 replies
  • 5 likes

Apple Lossless Album Covers not syncing in Local Files?

PlanPremiumCountryUnited States of AmericaDeviceiPhone XOperating SystemiOS 13.6.1 My Question or IssueThis is more of a minor problem than an important one, but I thought I should ask. I recently migrated from iTunes, so I have a lot of Apple Lossle...

  • Visitor
  • Plan Premium Country United States of America Device iPhone X Operating System iOS 13.6.1   My Question or Issue This is more of a minor problem than an important one, but I thought I ...
  • raphael20
  • Newbie
  • 587 Views
  • 1 replies
  • 0 likes
  • ALAC
    album art
    Album Cover
    Apple Lossless
    iOS
    iphone
    local files
    M4A
  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPad Mini 6 Screen Optimisation

PlanPremiumCountrySingapore DeviceiPad Mini 6Operating SystemiOS15 My Question or IssueHello! In Landscape mode, the album art of the song blocks texts, and it is hard to access my library. Here is a screenshot.

  • Newbie
  • Plan Premium Country Singapore  Device iPad Mini 6 Operating System iOS15   My Question or Issue Hello! In Landscape mode, the album art of the song blocks texts, and it is hard t...
  • theknine2
  • Casual Listener
  • 824 Views
  • 4 replies
  • 8 likes
  • ipadmini
    optimisation
    screen
  • 824 Views
  • 4 replies
  • 8 likes

Superuser Contribution Autoplay not working

PlanPremiumCountryFranceDeviceiPhone 13 Pro MaxOperating SystemiOS 15.2 My Question or IssueAutoplay isn’t working most of the time. Every time I play a song from search, it plays once and stops completely without playing a next one, this is why I ha...

  • Regular
  • Plan Premium Country France Device iPhone 13 Pro Max Operating System iOS 15.2   My Question or Issue Autoplay isn’t working most of the time. Every time I play a song from search, it ...
  • Eni
  • Moderator
  • 503 Views
  • 6 replies
  • 0 likes
  • 503 Views
  • 6 replies
  • 0 likes

Superuser Contribution Local files does not show up on my Iphone

PlanPremium CountryNorway DeviceiPhone X My QuestionLocal files dpes not show up on my iPhone.I have turned everything on, but it does not help.

  • Regular
  • Plan Premium   Country Norway   Device iPhone X   My Question Local files dpes not show up on my iPhone. I have turned everything on, but it does not help.
  • Eni
  • Moderator
  • 485 Views
  • 8 replies
  • 0 likes
  • 485 Views
  • 8 replies
  • 0 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountryUSADevice iPhone XROperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueLyrics have never worked. I’ve tried everything to get them to work and never successful

  • Newbie
  • Plan Premium Country USA Device  iPhone XR Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Lyrics have never worked. I’ve tried everything to ...
  • Jeremy
  • Spotify Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local Files playing for a second and then shutting off on Mobile

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 15.2 My Question or IssueI recently upgraded to a new phone. When I went to play my Local Files for the first time, the bar at the bottom showing the song would pop up for a second, and then imm...

  • Regular
  • Plan Premium Country USA Device iPhone 11 Operating System iOS 15.2   My Question or Issue I recently upgraded to a new phone. When I went to play my Local Files for the first time, th...
  • Jeremy
  • Spotify Legend
  • 2496 Views
  • 9 replies
  • 1 likes
  • Local files for Spotify Mobile
    Song not Playing
  • 2496 Views
  • 9 replies
  • 1 likes

Superuser Contribution [Mobile][Search] Search in Recently Played

I want to be able to search in my play history for songs to prove i was listening to them before they were popular.

  • Newbie
  • I want to be able to search in my play history for songs to prove i was listening to them before they were popular.
  • Eni
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • Mobile
    Search
  • 252 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playback pauses in IOS when Sonos playing first

PlanPremiumCountryCanadaDevice:(iPhone SE, Sonos Play:1, Lutron Caseta, Ford bluetooth)Operating System:(iOS 15.2, Windows 10)My Issue:I took a 3 hour drive recently (mid/end December) with my phone connected via bluetooth to my vehicle. every time i...

  • Casual Listener
  • Plan Premium Country Canada Device: (iPhone SE, Sonos Play:1, Lutron Caseta, Ford bluetooth) Operating System: (iOS 15.2, Windows 10) My Issue: I took a 3 hour drive recently (mid/end De...
  • MafeG
  • Spotify Legend
  • 1144 Views
  • 5 replies
  • 0 likes
  • Other
    Troubleshooting
  • 1144 Views
  • 5 replies
  • 0 likes

Superuser Contribution "Next From" heading wrong if different podcast enqueued

Plan: PremiumSpotify Version: 8.6.84.1353Country: USADevice: iPhone 12Operating System iOS 15.2 My Question or IssueIf the currently-playing podcast is from a different show than the one playing from "episodes," the "Next From" text is wrong Reproduc...

  • Regular
  • Plan: Premium Spotify Version: 8.6.84.1353 Country: USA Device: iPhone 12 Operating System iOS 15.2   My Question or Issue If the currently-playing podcast is from a differ...
  • Ver
  • Spotify Legend
  • 683 Views
  • 9 replies
  • 0 likes
  • Podcasts
    problem
  • 683 Views
  • 9 replies
  • 0 likes

Superuser Contribution Help!! Does deleting the app also delete your history

Hello! I need to delete and redownlod the spotify app because the descriptions no longer open on the IOS application. However, i do not want to lose my recently played history, does anyone know if your history is wiped when you delete the app?

  • Casual Listener
  • Hello! I need to delete and redownlod the spotify app because the descriptions no longer open on the IOS application. However, i do not want to lose my recently played history, does anyone know if yo...
  • Alex
  • Spotify Legend
  • 643 Views
  • 1 replies
  • 0 likes
  • 643 Views
  • 1 replies
  • 0 likes

Superuser Contribution Carplay with iPhone 12 Max Pro?

PlanPremiumCountryUSDeviceiPhone 12 Max ProOperating SystemiOS 14.4(iOS 10, Android Oreo, Windows 10,etc.)VehicleVolkswagen Atlas 2021 My Question or IssueI've upgrade my phone to an iPhone 12 Max Pro, running the latest version of iOS 14.4. Volkswag...

  • Newbie
  • Plan Premium Country US Device iPhone 12 Max Pro Operating System iOS 14.4 (iOS 10, Android Oreo, Windows 10,etc.) Vehicle Volkswagen Atlas 2021   My Question or Issue I've upg...
  • rubeduardo
  • Regular
  • 693 Views
  • 2 replies
  • 1 likes
  • Carply
    iOS
  • 693 Views
  • 2 replies
  • 1 likes

Superuser Contribution No access to Start and Browse pages (iOS 9)

PlanPremiumCountry Germany DeviceiPad AirOperating SystemiOS 9.2.1 My Question or IssueSince this morning, I cannot get either Start or Browse pages in my iPad (iOS 9.2.1). I get a "An error has occurred" page including a "Try again?" button (which y...

  • Regular
  • Plan Premium Country Germany   Device iPad Air Operating System iOS 9.2.1   My Question or Issue Since this morning, I cannot get either Start or Browse pages in my iPad (iOS 9....
  • m1namoto
  • Casual Listener
  • 4044 Views
  • 19 replies
  • 4 likes
  • 4044 Views
  • 19 replies
  • 4 likes

Superuser Contribution Apple Watch announcements seem to pause spotify when on a run

I just updated both my phone to iOS 15.1 and my Watch to WatchOS 8.1.It seems like there's a new feature when you're on a run where the phone/watch reads out your distance/pace every KM to your headphones. However, when I'm listening to music with Sp...

  • Casual Listener
  • I just updated both my phone to iOS 15.1 and my Watch to WatchOS 8.1. It seems like there's a new feature when you're on a run where the phone/watch reads out your distance/pace every KM to your hea...
  • Eni
  • Moderator
  • 2092 Views
  • 9 replies
  • 1 likes
  • 2092 Views
  • 9 replies
  • 1 likes

Superuser Contribution [Playlists] shuffle play only on iOS while Premium

User: PremiumCountry: FinlandDevice: iPhone XsOS: iOS 15.1I am frustrated that I cannot select the songs in some of my playlists because there is only "shuffle play" available.Although once I press play, I can turn off the shuffle button in the "now ...

  • Regular
  • User: Premium Country: Finland Device: iPhone Xs OS: iOS 15.1 I am frustrated that I cannot select the songs in some of my playlists because there is only "shuffle play" available. Althou...
  • Jeremy
  • Spotify Legend
  • 672 Views
  • 3 replies
  • 0 likes
  • 672 Views
  • 3 replies
  • 0 likes

Listen to devices showing as Premium only

PlanFreeCountrySwedenDeviceaiPhone 11My Question or Issue I am able to use Alexa voice command in my Echo Dot to listen to Spotify. But when I am listening on my iphone and want to switch device in the Spotify app to EchoDot, the select a device show...

  • Newbie
  • Plan Free Country Sweden Devicea iPhone 11 My Question or Issue   I am able to use Alexa voice command in my Echo Dot to listen to Spotify. But when I am listening on my iphone and want ...
  • Billy-J
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files cant play on my iphone

PlanPremiumCountrySingaporeDeviceiphone 13 pro maxOperating Systemios 15.1.1 My Question or IssueIve imported my local files onto my laptop, added them to a playlist and am able to listen to the songs on my laptop. However, when i use my iphone to tr...

  • Newbie
  • Plan Premium Country Singapore Device iphone 13 pro max Operating System ios 15.1.1   My Question or Issue Ive imported my local files onto my laptop, added them to a playlist and am a...
  • Yordan
  • Moderator
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No content on Apple Watch

PlanPremiumCountryUnited StateDeviceiPhone 12 Pro, Apple Watch 6Operating SystemiOS 15.1.1, Watch version 8.3 My Question or IssueI cannot see any of my library content on the Apple Watch. Under every category in My Library I see "Loading..." except ...

  • Newbie
  • Plan Premium Country United State Device iPhone 12 Pro, Apple Watch 6 Operating System iOS 15.1.1, Watch version 8.3   My Question or Issue I cannot see any of my library content on th...
  • Alex
  • Spotify Legend
  • 633 Views
  • 1 replies
  • 0 likes
  • Apple Watch
  • 633 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist title font incorrect on details view when starts with emoji

PremiumGermany DeviceiPhone 13 ProOperating SystemiOS 15 My Question or IssuePlaylist title font is incorrect when the playlist title starts with an emoji, see screenshot  

screenshot.png
  • Casual Listener
  • Premium Germany   Device iPhone 13 Pro Operating System iOS 15   My Question or Issue Playlist title font is incorrect when the playlist title starts with an emoji, see screenshot ...
  • m_sawyer
  • Newbie
  • 822 Views
  • 4 replies
  • 1 likes
  • 822 Views
  • 4 replies
  • 1 likes