Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27608 Views
  • 13 replies
  • 33 likes
  • 27608 Views
  • 13 replies
  • 33 likes

Superuser Contribution No lyrics

PlanPremium StudentCountryAustraliaDeviceiPhone 12 pro maxOperating SystemiOS 14.6 My Question or IssueI have changed from a family plan in Taiwan to Australia Student plan last year, and my lyrics function has gone since then. I have reinstalled the...

  • Visitor
  • Plan Premium Student Country Australia Device iPhone 12 pro max Operating System iOS 14.6   My Question or Issue I have changed from a family plan in Taiwan to Australia Student plan l...
  • CarlosE
  • Moderator
  • 753 Views
  • 3 replies
  • 0 likes
  • 753 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS][Other] Only You not working

When using the only you feature I can only see decade and genre mixes. I've tried updating, reinstalling the app, made sure the canvas thing was on, even turned off my battery optimization in my settings. Nothing is working what's wrong?

  • Visitor
  • When using the only you feature I can only see decade and genre mixes. I've tried updating, reinstalling the app, made sure the canvas thing was on, even turned off my battery optimization in my sett...
  • abbys9
  • Visitor
  • 421 Views
  • 2 replies
  • 1 likes
  • iOS
    Other
  • 421 Views
  • 2 replies
  • 1 likes

Superuser Contribution [iOS][Your Library] music won’t play, appears to be unpaused but stuck at the 0:00

music won’t play, appears to be unpaused but stuck at the 0:00 part of the song. occurs sometimes after clicking on the song, the song changing, shuffling on the playlist etc. app is all updated and i’ve clears the cache a couple times. this is a rea...

  • Visitor
  • music won’t play, appears to be unpaused but stuck at the 0:00 part of the song. occurs sometimes after clicking on the song, the song changing, shuffling on the playlist etc. app is all updated and ...
  • Mihail
  • Spotify Legend
  • 443 Views
  • 1 replies
  • 0 likes
  • iOS
    Your Library
  • 443 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Current played song status out of sync with Apple Watch

Recently when I switch song on my iPhone, the Apple Watch app wont update the current play song status. If I restart the iOS app, the sync comes back. If I switch track on my watch the sync still ok. But as soon as I switch track with my iPhone or We...

  • Regular
  • Recently when I switch song on my iPhone, the Apple Watch app wont update the current play song status. If I restart the iOS app, the sync comes back. If I switch track on my watch the sync still ok....
  • Ivan
  • Spotify Legend
  • 1390 Views
  • 3 replies
  • 0 likes
  • 1390 Views
  • 3 replies
  • 0 likes

Can no longer login to spotify on IOS 10

PlanPremiumCountryCanadaDeviceiPhone 5Operating SystemiOS 10 My Question or IssueI recently reset an iphone 5 with ios 10. I installed spotify (it did prompt me to install an older version) but it won't let me login to any accounts, it fails to look ...

  • Regular
  • Plan Premium Country Canada Device iPhone 5 Operating System iOS 10   My Question or Issue I recently reset an iphone 5 with ios 10. I installed spotify (it did prompt me to install an...
  • Billy-J
  • Spotify Star
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mobile: Add songs to queue from history

Why can’t songs that show up in the search history not be added to queue? This is happening to me on IOS devices.

  • Visitor
  • Why can’t songs that show up in the search history not be added to queue? This is happening to me on IOS devices.
  • Mihail
  • Spotify Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple sudden Errors

PlanPremium DeviceiPhone X, PC Operating SystemiOS 14.5, Windows 10 My Question or IssueAfter many years of being a premium user, all of a sudden, things started going wrong:Mobile:- Songs only play the first 10 seconds- Search does not work- Everyth...

  • Newbie
  •   Plan Premium   Device iPhone X, PC  Operating System iOS 14.5, Windows 10   My Question or Issue After many years of being a premium user, all of a sudden, things star...
  • Novy
  • Moderator
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution iOS local file sync does not work

Plan: PremiumUSA DeviceiPhone X / MacBook Pro (16 inch, 2019)Operating SystemiOS 14.4.2 / macOS Big Sur 11.2.3 I am unable to sync local files from my MacBook to my iPhone by following these steps. The files are playable in the desktop client, but ap...

  • Casual Listener
  • Plan: Premium USA   Device iPhone X / MacBook Pro (16 inch, 2019) Operating System iOS 14.4.2 / macOS Big Sur 11.2.3   I am unable to sync local files from my MacBook to my iPhone b...
  • Ivan
  • Spotify Legend
  • 691 Views
  • 5 replies
  • 0 likes
  • Local files not downloading
  • 691 Views
  • 5 replies
  • 0 likes

Superuser Contribution volume normalization ineffective on ipad

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuethe normalization on my ipad is ineffective. switching between loud normal and quiet has no e...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue the nor...
  • Novy
  • Moderator
  • 383 Views
  • 3 replies
  • 0 likes
  • 383 Views
  • 3 replies
  • 0 likes

Superuser Contribution iPhone 11 and 6 no playlist or library in Bmw 2014

hi there connected apps don’t work on the car, iTunes does allow u to view playlists though any ideas ? None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Devi...

  • Casual Listener
  • hi there connected apps don’t work on the car, iTunes does allow u to view playlists though any ideas ?   None of the below information is required. However, the more you provide the easier ...
  • Novy
  • Moderator
  • 291 Views
  • 3 replies
  • 0 likes
  • 291 Views
  • 3 replies
  • 0 likes

Superuser Contribution no option offered anymore to download older version from app store

PlanPremiumCountry DeviceiPod TouchOperating SystemiOS 5.1.1 My Question or IssueHi. Untill 1 week ago, Spotify was working fine on my old ipod touch. But because spotify ceased connecting and updating the playlists a week ago, I tried to solve this ...

  • Casual Listener
  • Plan Premium Country   Device iPod Touch Operating System iOS 5.1.1   My Question or Issue Hi. Untill 1 week ago, Spotify was working fine on my old ipod touch. But because spotif...
  • thedrumshredder
  • Gig Goer
  • 2884 Views
  • 3 replies
  • 1 likes
  • 2884 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution IOS app crashing on launch

on the TestFlight beta, updated to a new build but same problem. Downgraded to a previous build and same result. Anyone else having this problem as of the last 12 hours or so? Running iPhone 11 Pro Max, iOS 14.5.1

  • Community Legend
  • on the TestFlight beta, updated to a new build but same problem. Downgraded to a previous build and same result. Anyone else having this problem as of the last 12 hours or so?   Running iPhone...
  • Tomatoshadow2
  • Casual Listener
  • 787 Views
  • 4 replies
  • 1 likes
  • 787 Views
  • 4 replies
  • 1 likes

Superuser Contribution Storage, other apps. Incorrect Gig in Spotify

Planprem CountryEnglandDevice(iPhone 12 proOperating System 14.4.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter getting my new phone and auto installing all apps from the iPhone backup I cannot download any songs because the Spoti...

  • Casual Listener
  • Plan prem  Country England Device (iPhone 12 pro Operating System 14.4.1 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue After getting my new phone and auto in...
  • CarlosE
  • Moderator
  • 1579 Views
  • 13 replies
  • 0 likes
  • 1579 Views
  • 13 replies
  • 0 likes

Playlists/Library not showing up over Bluetooth/USB 2015 BMW

PlanPremium CountryUSA DeviceiPhone XOperating SystemiOS 12.1.4 My Question or IssueWhen I connect to Spotify either through Bluetooth or USB, my playlists/library do not show up on my BMW ConnectedDrive system. I get the current song and artwork and...

  • Visitor
  • Plan Premium   Country USA   Device iPhone X Operating System iOS 12.1.4   My Question or Issue When I connect to Spotify either through Bluetooth or USB, my playlists/libr...
  • Nitesh76
  • Casual Listener
  • 629 Views
  • 1 replies
  • 4 likes
  • 629 Views
  • 1 replies
  • 4 likes

Solved!!Superuser Contribution Data Saver Question

PlanPremiumCountryPhilippinesDeviceiPhone XOperating SystemiOS 14 My Question or IssueI'm trying to play with my settings. I want to use Spotify as such: use Wi-Fi at home with the highest quality possible without lag interrupting my streaming. So I ...

  • Roadie
  • Plan Premium Country Philippines Device iPhone X Operating System iOS 14   My Question or Issue I'm trying to play with my settings.   I want to use Spotify as such: use Wi-Fi a...
  • Novy
  • Moderator
  • 608 Views
  • 3 replies
  • 0 likes
  • Data Saver
  • 608 Views
  • 3 replies
  • 0 likes

Superuser Contribution Apple Watch Prevents Car from Playing via Bluetooth

I have a free plan on spotify with an apple watch series 3, iPhone XR all on the latest update. My car has been playing spotify wirelessly via bluetooth just fine up until recently when all of a sudden it now will not play. The sound comes through my...

  • Casual Listener
  • I have a free plan on spotify with an apple watch series 3, iPhone XR all on the latest update. My car has been playing spotify wirelessly via bluetooth just fine up until recently when all of a sudd...
  • CarlosE
  • Moderator
  • 1467 Views
  • 3 replies
  • 0 likes
  • 1467 Views
  • 3 replies
  • 0 likes

Superuser Contribution Stops connecting after 10min

PlanPremiumCountryJapanDevice(iPhone X)Operating System(iOS 14) My Question or IssueRecently out of the blue Spotify just stops working after 10min. This only happens when i go out and im listening connected to my bluetooth headphones or car stereo. ...

  • Casual Listener
  • Plan Premium Country Japan Device (iPhone X) Operating System (iOS 14)   My Question or Issue Recently out of the blue Spotify just stops working after 10min. This only happens when i ...
  • Mihail
  • Spotify Legend
  • 390 Views
  • 3 replies
  • 0 likes
  • 390 Views
  • 3 replies
  • 0 likes

Solved!! Something went wrong, please try again later

Hi All, I've downloaded the latest compatible version of Spotify for my iPad. Whenever I try to log in, I get the error message "Something went wrong, please try again later". I can successfully log in on other devices including my laptop. I even tri...

  • Casual Listener
  • Hi All, I've downloaded the latest compatible version of Spotify for my iPad. Whenever I try to log in, I get the error message "Something went wrong, please try again later". I can successfully log ...
  • Billy-J
  • Spotify Star
  • 10286 Views
  • 3 replies
  • 0 likes
  • 10286 Views
  • 3 replies
  • 0 likes

Superuser Contribution Song keep skipping or replaying midway

PlanPremiumCountryUSADeviceiPhone 11Operating System14.4.2 My Question or IssueEvery time I’m playing music in my car it either skips to the next song mid way through one song. Or it replays the song midway and then skips it. It’s getting really anno...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 11 Operating System 14.4.2   My Question or Issue Every time I’m playing music in my car it either skips to the next song mid way through one son...
  • Jeremy
  • Spotify Legend
  • 2101 Views
  • 3 replies
  • 0 likes
  • 2101 Views
  • 3 replies
  • 0 likes