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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27040 Views
  • 13 replies
  • 33 likes
  • 27040 Views
  • 13 replies
  • 33 likes

Solved!! Spotify needs to be opened to download music?

I have bought an iphone 8 and wanted to download all my songs. But it only downloads when the app is open and im not idle. This takes a lot of time because im about to download like 2k songs. I never had that problem with other devices. Any ideas?

  • Regular
  • I have bought an iphone 8 and wanted to download all my songs. But it only downloads when the app is open and im not idle.    This takes a lot of time because im about to download like 2k...
  • gva_114-6lyxc
  • Newbie
  • 56091 Views
  • 7 replies
  • 0 likes
  • 56091 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify controls no longer showing on lock screen, I'm in Iphone IOS 16.

I updated my phone and I saw the controls for a few days but now nothing appears on the lock screen and I don't understand why. I've logged out and back in, deleted the app and redownloaded it, and played with the settings but nothing has helped.

  • Casual Listener
  • I updated my phone and I saw the controls for a few days but now nothing appears on the lock screen and I don't understand why. I've logged out and back in, deleted the app and redownloaded it, and p...
  • D4CLoveTrain
  • Newbie
  • 473 Views
  • 3 replies
  • 0 likes
  • 473 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify stops playing on iPhone when screen is locked

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 10Software version 15.3.1 My Question or Issue: When I press play on a song and lock my screen (when I go running for instance), Spotify app either plays the song and stops or it closes the app....

  • Casual Listener
  • Plan Premium Country USA Device iPhone 11 Operating System iOS 10 Software version 15.3.1   My Question or Issue:  When I press play on a song and lock my screen (when I go runni...
  • MihailY
  • Moderator
  • 8514 Views
  • 12 replies
  • 3 likes
  • iphone
    support
  • 8514 Views
  • 12 replies
  • 3 likes

CAN´T CHANGE PROFILE PIC OR PLAYLIST COVER

HelloI recently upgraded to Premium and when I try tapping on change photo or change image for Profile pic or Playlist nothing happens. Quite upsetting coming from Apple Music... Did anyone encounter this?

  • Casual Listener
  • Hello I recently upgraded to Premium and when I try tapping on change photo or change image for Profile pic or Playlist nothing happens. Quite upsetting coming from Apple Music...   Did anyon...
  • TreesNBees
  • Newbie
  • 2822 Views
  • 5 replies
  • 0 likes
  • 2822 Views
  • 5 replies
  • 0 likes

Superuser Contribution offline

i cant listen to music when i dont turn on 4g , i have premium acc wth?

  • Visitor
  • i cant listen to music when i dont turn on 4g , i have premium acc wth?
  • Not applicable
  • 1640 Views
  • 3 replies
  • 0 likes
  • 1640 Views
  • 3 replies
  • 0 likes

Superuser Contribution Apple TV app pairing every time

PlanPremiumCountryUSA Device(Apple TV 4K)Operating System(tvOS 13.4) My Question or IssueApple TV Spotify app requesting activation/pairing every time I try to use the app. Performed a "clean" reinstall numerous times, restarted the device etc. Probl...

  • Visitor
  • Plan Premium Country USA   Device (Apple TV 4K) Operating System (tvOS 13.4)   My Question or Issue Apple TV Spotify app requesting activation/pairing every time I try to use the...
  • Maria
  • Moderator
  • 4791 Views
  • 24 replies
  • 9 likes
  • apple TV
    Login
    pairing
  • 4791 Views
  • 24 replies
  • 9 likes

Solved!!Superuser Contribution App shows offline when in mobile data

Plan - family planDevice - iPhone SEOperating System - iOS 15.5 I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go online first" even though app is online.I have deleted and reinstal...

  • Casual Listener
  • Plan - family plan Device - iPhone SE Operating System - iOS 15.5   I can not play music when using mobile data because app shows message "You're offline. To play this, you'll need to go onl...
  • Not applicable
  • 511 Views
  • 4 replies
  • 0 likes
  • 511 Views
  • 4 replies
  • 0 likes

Superuser Contribution Canvas videos are not playing while being activated in the latest app

Hello. iPhone 12 Pro.Latest iOS version available - 16.5App version - 8.8.43.436Canvas option is available and enabled in PlaybackData saver options are offSpotify Premium subscriptionI used to have Canvas before, that's why I'm very concerned that I...

  • Newbie
  • Hello. iPhone 12 Pro. Latest iOS version available - 16.5 App version - 8.8.43.436 Canvas option is available and enabled in Playback Data saver options are off Spotify Premium subscription I...
  • Dariaaaaa
  • Visitor
  • 487 Views
  • 6 replies
  • 0 likes
  • 487 Views
  • 6 replies
  • 0 likes

More equalizer bands and custom EQ presets for iOS

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 11.3 My Question or Issue Hi, The equalizer provided is nice, but could be significantly improved by adding ability to save presets and adding more than 6 EQ bands. Specificly, a band lower than ...

  • Newbie
  • Plan Premium Country USA Device iPhone 8 Operating System iOS 11.3   My Question or Issue   Hi, The equalizer provided is nice, but could be significantly improved by adding abil...
  • papervws
  • Newbie
  • 1369 Views
  • 4 replies
  • 17 likes
  • eq
    Equalizer
  • 1369 Views
  • 4 replies
  • 17 likes

LOCAL DOWNLOADED FILES GRAYED OUT UPON APP CLOSE, WON'T SYNC

PlanPremiumCountryUSADeviceiPhone 13 ProOperating SystemiOS 17.3My Question or IssueI have used Spotify since the app was created. I have thousands of local files that I have converted, downloaded & synced to my phone and to downloaded playlists for ...

  • Roadie
  • Plan Premium Country USA Device iPhone 13 Pro Operating System iOS 17.3 My Question or Issue I have used Spotify since the app was created.  I have thousands of local files that I have ...
  • 134 Views
  • 0 replies
  • 0 likes
  • "cant access local files"
    Grayed out
    Iphone local files sync
    local files
  • 134 Views
  • 0 replies
  • 0 likes

App Notifications for Music/Podcasts do not work

PlanPremiumCountryUKDeviceiPhone 15 Pro Max, iPad Pro 12.9, MacBook Pro 16Operating SystemiOS, iPadOS, Mac OS My Question or IssueDoes anyone else not get any notifications on any of their devices for new episodes being released or new music? I used ...

  • Newbie
  • Plan Premium Country UK Device iPhone 15 Pro Max, iPad Pro 12.9, MacBook Pro 16 Operating System iOS, iPadOS, Mac OS   My Question or Issue Does anyone else not get any notifications o...
  • Mookie1
  • Newbie
  • 186 Views
  • 2 replies
  • 0 likes
  • Premium
  • 186 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't change picture on my Spotify playlists anymore

Hello! I used to be able to change the pictures and edit the descriptions on my Spotify playlists on iOS. (Picture for example below).  Now I am suddenly unable to do this. I'm not sure if it's because of a recent iOS update, a recent Spotify update,...

D3CE148B-4710-470C-8FC5-E56CC8AF809C.jpeg
  • Visitor
  •   Hello! I used to be able to change the pictures and edit the descriptions on my Spotify playlists on iOS. (Picture for example below).   Now I am suddenly unable to do this. I'm not sure ...
  • Joan
  • Moderator
  • 5671 Views
  • 3 replies
  • 0 likes
  • 5671 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Amazon registered devices not showing on Spotify with different account

We are a house hold that has a shared Spotify family plan. We also have a family plan for Amazon. We have several Amazon echo devices and the ones which are registered with with particular account will show up as devices to play from for that user bu...

  • Casual Listener
  • We are a house hold that has a shared Spotify family plan. We also have a family plan for Amazon. We have several Amazon echo devices and the ones which are registered with with particular account wi...
  • Greeksense
  • Casual Listener
  • 153 Views
  • 2 replies
  • 0 likes
  • 153 Views
  • 2 replies
  • 0 likes

Superuser Contribution Not getting notifications about new podcast episodes even though I have them turned on

Hi, In Spotify settings I have 'New Episode Notifications' turned on for 3 podcasts, all was working fine until a few days ago, now when there is a new podcast episode I don't get a notification. I have notifications turned on in settings on my iPad ...

IMG_0601.jpg
  • Music Fan
  • Hi, In Spotify settings I have 'New Episode Notifications' turned on for 3 podcasts, all was working fine until a few days ago, now when there is a new podcast episode I don't get a notification. &n...
  • ellahska
  • Newbie
  • 937 Views
  • 4 replies
  • 1 likes
  • 937 Views
  • 4 replies
  • 1 likes

Mini Cooper Steering Wheel Skip Buttons NOT WORKING.

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 12.4 When using Spotify over bluetooth or USB directly with my Mini Cooper the skip buttons on the steering wheel do not work, and on the speedo it says "(Multimedia icon) Not Available". This is ...

  • Visitor
  • Plan Premium Country UK Device iPhone 8 Operating System iOS 12.4   When using Spotify over bluetooth or USB directly with my Mini Cooper the skip buttons on the steering wheel do not w...
  • 12312fsadfsd
  • Visitor
  • 5016 Views
  • 3 replies
  • 2 likes
  • bluetooth
    Functionality
    Mini
    Mini Connected
    Premium
    Skipping songs
    Steering wheel
    usb
  • 5016 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Spotify video not working

PlanFreeCountryThe BahamasDeviceiPhone XROperating SystemiOS 15.2.1 My Question or IssueI have been trying to watch a podcast(JRE) but only the audio plays and I see no option for video. I have done a clean reinstall and check all settings and set th...

  • Casual Listener
  • Plan Free Country The Bahamas Device iPhone XR Operating System iOS 15.2.1   My Question or Issue I have been trying to watch a podcast(JRE) but only the audio plays and I see no optio...
  • RaniR
  • Visitor
  • 49139 Views
  • 19 replies
  • 0 likes
  • 49139 Views
  • 19 replies
  • 0 likes

Solved!!Superuser Contribution Music volume keeps lowering

PlanPremium CountryUKDevice(iPhone 12 mini)Operating System(iOS 17) My Question or IssueMusic keeps lowering from full volume to very quiet when opening my phone. But volume says it is full. I have tried switching off equaliser, resetting, uninstalli...

  • Casual Listener
  •   Plan Premium  Country UK Device (iPhone 12 mini) Operating System (iOS 17)   My Question or Issue Music keeps lowering from full volume to very quiet when opening my phone...
  • Ivelina
  • Moderator
  • 2432 Views
  • 6 replies
  • 0 likes
  • 2432 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify stuttering on Apple Tv

PlanPremiumCountrySouth AfricaDeviceApple Tv 4k 32 GBOperating SystemtvOS 17.0 My Question or IssueI have the issue where whenever I play music on Spotify on my Apple Tv the song starts stuttering as if my network is slow.In this cases I ran a speedt...

  • Casual Listener
  • Plan Premium Country South Africa Device Apple Tv 4k 32 GB Operating System tvOS 17.0   My Question or Issue I have the issue where whenever I play music on Spotify on my Apple Tv the ...
  • Not applicable
  • 1021 Views
  • 11 replies
  • 2 likes
  • apple TV
  • 1021 Views
  • 11 replies
  • 2 likes

Superuser Contribution Errores en la aplicacion spotify en mi iphone

Hola: Llevo aproximadamente 2-3 meses teniendo problemas con mi aplicación. Es lenta, tarda en reproducir lo que selecciono, incluso no puedo gestionar mis playlist ni podcast, cuando logro reproducir algo de musica se detiene y se cierra la aplicaci...

  • Casual Listener
  • Hola:    Llevo aproximadamente 2-3 meses teniendo problemas con mi aplicación. Es lenta, tarda en reproducir lo que selecciono, incluso no puedo gestionar mis playlist ni podcast, cuando ...
  • nedzea1
  • Casual Listener
  • 217 Views
  • 2 replies
  • 0 likes
  • 217 Views
  • 2 replies
  • 0 likes