Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-02-28 10:52:02 PM
zoabknew
Regular
27024 Views
13 replies
33 likes

27024 Views
13 replies
33 likes

Superuser Contribution Tracks are unresponsive and do not play

Plan: PremiumCountry: USADevice: iPhone 12 Pro Max, iPhone XOperating System: iOS 14.2.1 My Question or Issue:This has been happening too frequently. I search for a track, select it, and the app does nothing. The track is unresponsive and sometimes t...

elliottstarno
Gig Goer
Plan: Premium Country: USA Device: iPhone 12 Pro Max, iPhone X Operating System: iOS 14.2.1 My Question or Issue: This has been happening too frequently. I search for a track, selec...
2020-12-04 5:44:54 PM
2020-12-08 1:58:42 PM
Mihail
Spotify Legend
286 Views
1 replies
1 likes

286 Views
1 replies
1 likes

Superuser Contribution What’s the deal with wrapped?

My Question or Issue It shows a single, "god save me but don't drown me out" by a artist called "Youngblood" (stylized as "yungblud") as my top song, AND artist. I looked online, on here actually, but all that said was that it’s possible for auto pla...

Shuriken250
Visitor
My Question or Issue It shows a single, "god save me but don't drown me out" by a artist called "Youngblood" (stylized as "yungblud") as my top song, AND artist. I looked onl...
2020-12-04 2:36:15 AM
2020-12-08 9:22:11 AM
Mario
Spotify Legend
287 Views
1 replies
0 likes

287 Views
1 replies
0 likes

Superuser Contribution Default player?

PlanPremiumCountryHungaryDeviceiPhone SEOperating SystemiOS 12.1.4 My Question or IssueHow can I set Spotify as the default music player? When I pull up the menu from the bottom, there is a music player tile with 3 buttons. When I press the play butt...

Adam87487
Regular
Plan Premium Country Hungary Device iPhone SE Operating System iOS 12.1.4 My Question or Issue How can I set Spotify as the default music player? When I pull up the menu from the bot...
2019-05-16 11:30:24 AM
2020-12-08 8:38:35 AM
rogercamps
Casual Listener
48614 Views
5 replies
4 likes

48614 Views
5 replies
4 likes

Superuser Contribution I absolutely cannot connect via Chrome casting. YouTube music works fine though.

PlanPremium CountryUSADeviceiPhoneOperating iOS 10 My Question or Issueall of a sudden Spotify will not connect to either of my speakers separate or together as a group. YouTube music works fine. I’ve logged out, reinstalled, reset all devices, facto...

k_e7mhri-3nu
Regular
Plan Premium Country USA Device iPhone Operating iOS 10 My Question or Issue all of a sudden Spotify will not connect to either of my speakers separate or together as a g...
2020-11-15 7:46:35 PM
2020-12-08 1:23:41 AM
P_Raw21
Casual Listener
1912 Views
17 replies
0 likes

1912 Views
17 replies
0 likes

Solved!! App is not working when the phone is blocked

PlanPremiumCountryPolandDeviceiPhone 6sOperating SystemiOS 14.2 My Question or Issue:Hi Guys,I have this issue since 3 weeks I think. It has started when I implemented the new iOS 14.2 on my phone. So, I cannot use this app when the device is blocked...

Half_Table
Visitor
Plan Premium Country Poland Device iPhone 6s Operating System iOS 14.2 My Question or Issue: Hi Guys, I have this issue since 3 weeks I think. It has started when I implemented the ...
2020-12-07 3:09:10 PM
2020-12-07 11:43:53 PM
Billy-J
Spotify Star
374 Views
1 replies
0 likes

374 Views
1 replies
0 likes

[iOS][Developer] App Crashing

App will start up fine and run for awhile then it randomly crashes on my iPhone. Tried logging out and back in several times and made sure my phone and app was up to date. Also tried deleting and re installing the app and it still randomly crashes. I...

DarcyTownson
Visitor
App will start up fine and run for awhile then it randomly crashes on my iPhone. Tried logging out and back in several times and made sure my phone and app was up to date. Also tried deleting and re ...
2020-12-06 2:16:04 PM
2020-12-07 6:33:05 AM
hannaastark
Visitor
224 Views
1 replies
0 likes
Developer
iOS

224 Views
1 replies
0 likes

View wrapped stats from previous years?

PlanPremiumCountryCanadaDeviceiPhone 11My Question or IssueI have been trying to view my Spotify Wrapped stats from previous years (2019,2018,207...) but the only thing that comes up it the “top songs” playlists of that year. Is there any way I can v...

Samthedalek
Visitor
Plan Premium Country Canada Device iPhone 11 My Question or Issue I have been trying to view my Spotify Wrapped stats from previous years (2019,2018,207...) but the only thing that comes up it...
2020-12-06 3:12:00 PM
2020-12-06 6:49:05 PM
Emilia_8
Community Legend
30399 Views
1 replies
34 likes

30399 Views
1 replies
34 likes

Solved!!Superuser Contribution I can't add an album into the right folder ant longer on iOS

Spotify Premium in the UK using iPhone XR Until recently I could save an album from my library into a folder by simply going to Add To Playlist, going to the correct folder you wanted to place it in and click "new playlist", give it a name and it wou...

citizenwatt
Regular
Spotify Premium in the UK using iPhone XR Until recently I could save an album from my library into a folder by simply going to Add To Playlist, going to the correct folder you wan...
2020-11-26 9:07:53 AM
2020-12-06 4:23:29 PM
Alex
Spotify Legend
714 Views
3 replies
1 likes
Albums
Folder Playlist
folders

714 Views
3 replies
1 likes

Superuser Contribution Quality issues across devices

iPhone 11 Pro MaxiPad ProSony MDR1000X & Apple AirPods ProSpotify Premium I have major sound quality issues across my devices. The sound quality on my iPhone is lifeless and the iPad is mind blowing. Both devices have exactly the same settings. I’ve ...

JimmyMature
Regular
iPhone 11 Pro Max iPad Pro Sony MDR1000X & Apple AirPods Pro Spotify Premium I have major sound quality issues across my devices. The sound quality on my iPhone is lifeless an...
2020-12-03 12:19:23 PM
2020-12-06 1:14:34 PM
Ver
Spotify Legend
640 Views
8 replies
0 likes

640 Views
8 replies
0 likes

Solved!!Superuser Contribution Local files with Apple TV

PlanPremium DeviceApple TV 4K Operating SystemtvOS 14.2 My Question or IssueHello. Is it possible to play local files with Apple TV? On iPhone you can download them through playlist, but I cannot find such feature on Apple TV and it's also failing on...

ilehchylin
Regular
Plan Premium Device Apple TV 4K Operating System tvOS 14.2 My Question or Issue Hello. Is it possible to play local files with Apple TV? On iPhone you can download them...
2020-11-28 9:55:11 PM
2020-12-06 12:09:40 PM
Jeremy
Spotify Legend
2263 Views
3 replies
0 likes

2263 Views
3 replies
0 likes

Superuser Contribution Spotify crashes on Carplay after reconnect - Audio doesn't play.

Using the latest spotify on iPhone 11 XS Max. When the car is switched off and on and carplay reconnects, many times spotify audio output crashes and songs play without sound. If I do the same with Apple Music, sound is played properly and Apple Musi...

Hercules2
Regular
Using the latest spotify on iPhone 11 XS Max. When the car is switched off and on and carplay reconnects, many times spotify audio output crashes and songs play without sound. If I do the sa...
2020-10-21 11:11:18 PM
2020-12-06 11:41:03 AM
Ver
Spotify Legend
1131 Views
3 replies
0 likes
Carplay
no sound

1131 Views
3 replies
0 likes

Superuser Contribution My wrapped not appearing in Wrapped 2020

PlanStudent PremiumCountryUSA DeviceiPhone 12 Pro My Question or Issue My stats are not appearing in the Wrapped 2020 tab. Spotify claims to have fixed this for everyone, but they clearly have not.

ryanccon
Casual Listener
Plan Student Premium Country USA Device iPhone 12 Pro My Question or Issue My stats are not appearing in the Wrapped 2020 tab. Spotify claims to have fixed this for eve...
2020-12-02 10:59:33 PM
2020-12-05 9:55:08 AM
Jeremy
Spotify Legend
937 Views
6 replies
5 likes

937 Views
6 replies
5 likes

Solved!! Iphone 2020 Wrapped view personal stats

PlanPremiumCountry Device(iPhone SE)Operating System(iOS 10.3.1)Spotify Version8.5.28.1046 My Question or IssueI can only see the playlists. Do I need to update to ios 14.2 to access the personal stats (top song etc.)?

nolanpark
Casual Listener
Plan Premium Country Device (iPhone SE) Operating System (iOS 10.3.1) Spotify Version 8.5.28.1046 My Question or Issue I can only see the playlists. Do I need t...
2020-12-02 5:09:22 AM
2020-12-05 7:36:27 AM
Billy-J
Spotify Star
560 Views
3 replies
0 likes

560 Views
3 replies
0 likes

Superuser Contribution Spotify Wrapped 2020 Still Not Appearing

PlanFreeCountryUnited StatesDeviceiPhone XsOperating SystemiOS 14.2 My Question or IssueSpotify Wrapped still won’t show up, even though it has been claimed to be fixed. I’ve tried updating, but my app is up to date. I’ve uninstalled and reinstalled,...

skelswap
Visitor
Plan Free Country United States Device iPhone Xs Operating System iOS 14.2 My Question or Issue Spotify Wrapped still won’t show up, even though it has been claimed to be fix...
2020-12-03 1:00:23 AM
2020-12-04 5:33:59 PM
Katerina
Spotify Legend
2230 Views
4 replies
7 likes

2230 Views
4 replies
7 likes

Superuser Contribution Queue issues on iOS

Been having this issue for several months, across several iOS versions. The issue has two flavors.... 1. When adding songs to the queue, only the last song actually gets added. You add ten songs, check the q, and only the last song is in the queue. F...

Mitchgo
Roadie
Been having this issue for several months, across several iOS versions. The issue has two flavors.... 1. When adding songs to the queue, only the last song actually gets added. You add...
2020-12-03 6:41:30 AM
2020-12-04 5:11:30 PM
Elena
Moderator
290 Views
1 replies
0 likes

290 Views
1 replies
0 likes

Superuser Contribution App keeps crashing even after update

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 14.1 My Question or IssueMy app has been crashing after 5-6 uses and I’m constantly deleting and reinstalling it at LEAST once a day. This has been happening with the last update before...

genrivera17
Newbie
Plan Premium Country United States Device iPhone 7 Operating System iOS 14.1 My Question or Issue My app has been crashing after 5-6 uses and I’m constantly deleting and reinstalling...
2020-10-05 1:21:30 AM
2020-12-04 4:57:10 PM
Elena
Moderator
9400 Views
11 replies
3 likes

9400 Views
11 replies
3 likes

Superuser Contribution Local Files without Desktop

Plan/PremiumCountryAustraliaDeviceIPAD Air 4Operating Systemipad os 14(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’ve a library of MP3’s I’d like to be able to play through Spotify. Is there a way I can import them without using a de...

c_zi-fbk5p8p5
Casual Listener
Plan /Premium Country Australia Device IPAD Air 4 Operating System ipad os 14 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’ve a library of MP3’s I’d like to b...
2020-12-03 5:42:50 AM
2020-12-04 4:39:51 PM
Katerina
Spotify Legend
1346 Views
1 replies
0 likes

1346 Views
1 replies
0 likes

Superuser Contribution Spotify "made for you" playlists not having a shuffle play option

Why do my "made for you" playlists (Ex. Wrapped, time capsule) not have a shuffle play option? Even if I already have shuffle on, hitting play or selecting a song turns off shuffle. Why? Every other playlist (my playlist, artist's playlists, This is ...

12177143958
Casual Listener
Why do my "made for you" playlists (Ex. Wrapped, time capsule) not have a shuffle play option? Even if I already have shuffle on, hitting play or selecting a song turns off shuffle. Why? Every other ...
2020-12-02 8:40:16 PM
2020-12-04 2:28:20 PM
Jeremy
Spotify Legend
458 Views
1 replies
0 likes

458 Views
1 replies
0 likes

Superuser Contribution spotify won't recognise IOS 14 update and won't re instal

PlanPremiumCountryUK DeviceIphone 8Operating System14.1 My Question or Issueupgraded iPhone to IOS 14, Spotify won't re instal stating the phone needs to be on IOS 12 or higher

TW64
Casual Listener
Plan Premium Country UK Device Iphone 8 Operating System 14.1 My Question or Issue upgraded iPhone to IOS 14, Spotify won't re instal stating the phone needs to be on IOS 12 ...
2020-12-02 3:15:08 PM
2020-12-04 12:04:23 PM
TW64
Casual Listener
383 Views
2 replies
0 likes

383 Views
2 replies
0 likes

Solved!!Superuser Contribution Shuffle/Play Button on Ipad Air does not work

PlanPremiumCountryGermanyDeviceiPad AirOperating SystemiOS 12.4.9Spotify App8.5.86.73 My Question or IssueMy Playlists are all on shuffle play mode. If I tap on the Symbol it does not change to normal play mode. I tried different times on different p...

Globalnaut
Casual Listener
Plan Premium Country Germany Device iPad Air Operating System iOS 12.4.9 Spotify App 8.5.86.73 My Question or Issue My Playlists are all on shuffle play mode. If I tap on t...
2020-12-01 11:04:17 AM
2020-12-04 11:24:06 AM
Jeremy
Spotify Legend
539 Views
5 replies
0 likes

539 Views
5 replies
0 likes

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