Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-02-28 10:52:02 PM
zoabknew
Regular
27003 Views
13 replies
33 likes

27003 Views
13 replies
33 likes

Unable to log in on iPad 7th gen

Plan PremiumCountry PolandDevice iPad 7th genOperating System iOS 13.4 My Question or IssueCannot log in to Spotify on my iPad neither via e-mail and password nor via link sent to my e-mail (message pops up that it is not valid anymore). I don't have...

szewcu
Casual Listener
Plan Premium Country Poland Device iPad 7th gen Operating System iOS 13.4 My Question or Issue Cannot log in to Spotify on my iPad neither via e-mail and password nor...
2020-04-26 8:34:48 PM
2020-04-26 8:42:15 PM
szewcu
Casual Listener
292 Views
1 replies
0 likes

292 Views
1 replies
0 likes

"Don't Like" button missing from 8.5.54 update

As of the most recent update to spotify on IOS version 8.5.54 the "Don't Like" button is missing from the screen where you can either select your reasoning of "don't like the song" or "don't like this artist". When the button was used the song would ...

barrymougie
Regular
As of the most recent update to spotify on IOS version 8.5.54 the "Don't Like" button is missing from the screen where you can either select your reasoning of "don't like the song" or "don't like thi...
2020-04-25 5:18:17 PM
2020-04-26 11:35:40 AM
OneByBoo
Roadie
720 Views
1 replies
3 likes

720 Views
1 replies
3 likes

Superuser Contribution ADDEBBITI SENZA AVERE ABBONAMENTI

ho ricevuto 5 accrediti negli ultimi 4 mesi di cui gli ultimi due lo stesso mese e non riesco a mettermi in contatto con nessuno, si sono presi 25 euro e non ho mai usufruito di premium ne del Mese gratis, vorrei capire cosa devo fare per provare alm...

gallomichele95
Casual Listener
ho ricevuto 5 accrediti negli ultimi 4 mesi di cui gli ultimi due lo stesso mese e non riesco a mettermi in contatto con nessuno, si sono presi 25 euro e non ho mai usufruito di premium ne del Mese g...
2020-04-25 11:54:44 PM
2020-04-26 9:52:48 AM
Elena
Moderator
307 Views
1 replies
0 likes

307 Views
1 replies
0 likes

Superuser Contribution [iOS] Moving songs in queue causes scrolling to bug out

PlanPremium CountryUSA DeviceiPhone XS MaxOperating SystemiOS 13.4 My Question or IssueWhen trying to move songs in my queue, the app seems to misinterpret my dragging the song as scrolling, and freaks out. (See attached file) Also I couldn't upload ...

bkf2406
Casual Listener
Plan Premium Country USA Device iPhone XS Max Operating System iOS 13.4 My Question or Issue When trying to move songs in my queue, the app seems to misinterpret my d...
2020-04-07 5:23:18 PM
2020-04-26 9:16:47 AM
FingerDrums
Newbie
895 Views
5 replies
0 likes
iOS
queue
queue error
Scrolling bug

895 Views
5 replies
0 likes

[iOS][Other] Whose idea was it to merge the play and shuffle buttons on iOS mobile???

Even if one doesn't have fat fingers, how does it make sense to have these two buttons this close together??? I keep getting "play" functions when I want to "shuffle" and vice versa. In theory, there's enough space, but in practice there's not.

the_kimbos
Regular
Even if one doesn't have fat fingers, how does it make sense to have these two buttons this close together??? I keep getting "play" functions when I want to "shuffle" and vice versa. In theory, there...
2020-04-17 4:49:50 PM
2020-04-25 2:57:40 PM
clocksworth
Music Fan
327 Views
1 replies
3 likes
iOS
Other

327 Views
1 replies
3 likes

Corte de música con iPhone y google home

PlanPremiumCountryEspañaDeviceiPhone 11 ProOperating SystemiOS 13.4 My Question or IssueTengo un iPhone y varios altavoces de google. Cuando me conecto con los altavoces para enviarle música desde la app se desconectan constantemente o en la mayoría ...

iLucasJurado
Visitor
Plan Premium Country España Device iPhone 11 Pro Operating System iOS 13.4 My Question or Issue Tengo un iPhone y varios altavoces de google. Cuando me conecto con los altavo...
2020-04-25 12:53:45 PM
250 Views
0 replies
0 likes

250 Views
0 replies
0 likes

playlist cover not changing

i changed the covers on my playlists on desktop but when i go on the mobile app (iphone) they are still the same and won't update. i've tried exiting the app and reloading it multiple times and also logged out but nothing happened. does anyone know w...

christinasmbg
Newbie
i changed the covers on my playlists on desktop but when i go on the mobile app (iphone) they are still the same and won't update. i've tried exiting the app and reloading it multiple times and also ...
2020-04-25 9:41:58 AM
2020-04-25 12:47:12 PM
Emilia_8
Community Legend
559 Views
1 replies
0 likes

559 Views
1 replies
0 likes

CarPlay: Artist/Songs order

PlanPremiumPortugal DeviceiPhone 11 Pro MaxOperating SystemiOS 13.4.1 My Question or IssueOn CarPlay navigation Music Library/Artist the Songs order ir wrong or random. Similar navigation on iPhone give the Songs order in the correct Album order.

user-removed
Visitor
Plan Premium Portugal Device iPhone 11 Pro Max Operating System iOS 13.4.1 My Question or Issue On CarPlay navigation Music Library/Artist the Songs order ir wrong or random. ...
2020-04-25 4:23:38 AM
252 Views
0 replies
1 likes

252 Views
0 replies
1 likes

Question on Spotify Connect/iOS version

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)I was offered a good price on an iPad 4th generation, as I am looking for a separate tablet for music. I just want...

Adam_2
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I was offered a good price on an iPad...
2020-04-24 10:46:34 PM
378 Views
0 replies
0 likes

378 Views
0 replies
0 likes

Playing songs online and offline

PlanPremiumCountry DeviceiPhone SEOperating SystemiOS 10 My Question or IssueI’ve had Spotify for about 4 months now and I still can’t solve this issue. I download songs and you can see that the whole playlist is downloaded (the download sign is gree...

kiireii
Casual Listener
Plan Premium Country Device iPhone SE Operating System iOS 10 My Question or Issue I’ve had Spotify for about 4 months now and I still can’t solve this issue. I download song...
2020-04-24 10:17:27 PM
213 Views
0 replies
0 likes

213 Views
0 replies
0 likes

Spotify volume much lower than every other app on iPhone 8 Plus

My spotify volume is significantly lower than every other app on my phone. When in the car, for example, I have to set the Google Maps voice to the lowest possible volume, because when she chimes in at normal volume, she's so incredibly loud since my...

GreenArm
Visitor
My spotify volume is significantly lower than every other app on my phone. When in the car, for example, I have to set the Google Maps voice to the lowest possible volume, because when she chimes in ...
2020-04-24 9:45:47 PM
416 Views
0 replies
0 likes

416 Views
0 replies
0 likes

Collaborative Playlists

Plan PremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePlease put back the ability to see who adds a song to a collaborative playlist! With the new u...

Apalacio-us
Visitor
Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or ...
2020-04-23 6:31:24 PM
2020-04-24 8:48:20 PM
OneByBoo
Roadie
366 Views
1 replies
2 likes

366 Views
1 replies
2 likes

New premium account doesnt work

So i just activated my premium, it said that the first month was free so transfered 1 cent to spotify but now it still says that im using a free account, im logged in via appleid

AtillaAmsterdam
Visitor
So i just activated my premium, it said that the first month was free so transfered 1 cent to spotify but now it still says that im using a free account, im logged in via appleid
2020-04-24 4:21:45 PM
2020-04-24 8:41:56 PM
OneByBoo
Roadie
323 Views
1 replies
0 likes

323 Views
1 replies
0 likes

Solved!! Spotify keeps playing this random song

When I’m playing my music it’s keeps randomly playing this “song” a few times a day. Does anyone know what this is and what I can do to make it stop? Haha. Thanks!

Jilld
Casual Listener
When I’m playing my music it’s keeps randomly playing this “song” a few times a day. Does anyone know what this is and what I can do to make it stop? Haha. Thanks!
2020-04-22 12:00:57 PM
2020-04-24 8:31:59 PM
OneByBoo
Roadie
1152 Views
5 replies
0 likes

1152 Views
5 replies
0 likes

Solved!! Bug Spotify App playlist name goes above status bar

PlanPremium FamilyCountryItalyDeviceiPhone XSOperating SystemiOS 13.4 My Question or IssueWhen I lower the tab with the song controls while i’m on a playlist, many times it happens that the name of the playlist and the back button go beyond the syste...

user-removed
Visitor
Plan Premium Family Country Italy Device iPhone XS Operating System iOS 13.4 My Question or Issue When I lower the tab with the song controls while i’m on a playlist, many times it h...
2020-04-23 10:18:28 AM
2020-04-24 7:49:56 PM
user-removed
Not applicable
1256 Views
4 replies
0 likes

1256 Views
4 replies
0 likes

Go to Queue is still not fixed on iPadOS

PlanPremium CountryCanada DeviceiPad Pro 2018 Operating SystemiPadOS 13.4 My Question or IssueHello,It looks like the "Go to Queue" issue that's already been flagged on this thread (https://community.spotify.com/t5/Ongoing-Issues/Mobile-I-can-t-open-...

BeJiTo1984
Visitor
Plan Premium Country Canada Device iPad Pro 2018 Operating System iPadOS 13.4 My Question or Issue Hello, It looks like the "Go to Queue" issue that's alread...
2020-04-04 4:19:16 PM
2020-04-24 7:40:49 PM
tonikins
Visitor
587 Views
1 replies
1 likes
go to
ipados
queue

587 Views
1 replies
1 likes

Podcasts do not play all, require manual playing

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13.3.1Spotify Version 8.5.55 My Question or IssuePreviously, when I would go to my Podcasts, I could start playing the most recent podcast and Spotify would continue playing all podcasts that hav...

arjunvenkawhat
Visitor
Plan Premium Country USA Device iPhone X Operating System iOS 13.3.1 Spotify Version 8.5.55 My Question or Issue Previously, when I would go to my Podcasts, I could start playing th...
2020-04-24 7:12:33 PM
390 Views
0 replies
0 likes
playback
Podcasts

390 Views
0 replies
0 likes

Albums Only Play One Song in Offline Mode

PlanFree/PremiumCountryUSADeviceiPhone 6Operating SystemiOS 12.4.5 Here we are on the fourth week of albums not playing in their entirety while in offline mode. If you select the first song to play, upon it's completion none of the other songs will p...

adamamericana
Music Fan
Plan Free/Premium Country USA Device iPhone 6 Operating System iOS 12.4.5 Here we are on the fourth week of albums not playing in their entirety while in offline mode. If you se...
2020-04-22 8:49:57 PM
2020-04-24 4:00:52 PM
adamamericana
Music Fan
502 Views
3 replies
1 likes

502 Views
3 replies
1 likes

Playlist keeps playing the first song after every song I listen to

Hi. I have the same issue bbbbbenis had on Windows There is no pattern to the app's behavior, it exhibits this about 50 % of the time I use it. I reinstalled Spotify on my phone but the bug persists. I am running version 8.5.54.1127 on an iPhone 6 ru...

vladimirzejda
Visitor
Hi. I have the same issue bbbbbenis had on Windows There is no pattern to the app's behavior, it exhibits this about 50 % of the time I use it. I reinstalled Spotify on my phone but the bug...
2020-04-23 5:41:43 PM
2020-04-24 10:06:15 AM
sideriscostas
Visitor
505 Views
2 replies
1 likes

505 Views
2 replies
1 likes

Album Cover won't show using Bluetooth Connection

I have a 2017 BMW with updated software, I now have no Album cover showing on my car screen using Bluetooth the feature completely disappear after the last update, I already logged out of my account, did a fresh installed and nothing seems to resolve...

mako282
Newbie
I have a 2017 BMW with updated software, I now have no Album cover showing on my car screen using Bluetooth the feature completely disappear after the last update, I already logged out of my account,...
2019-10-09 7:00:39 PM
2020-04-24 6:10:33 AM
klingenj
Casual Listener
10726 Views
3 replies
2 likes
album
art
bluetooth
cover

10726 Views
3 replies
2 likes

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