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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27508 Views
  • 13 replies
  • 33 likes
  • 27508 Views
  • 13 replies
  • 33 likes

Downloaded playlist doesnt work offline (help!)

PlanPremiumCountryUsDeviceiPhone 8Operating SystemIOS 13.3.1 My Question or IssueMy downloaded playlist doesnt load offline unless i get internet connection then it loads then it plays music offline perfectly. note: (this issue is only on a specific ...

  • Casual Listener
  • Plan Premium Country Us Device iPhone 8 Operating System IOS 13.3.1   My Question or Issue My downloaded playlist doesnt load offline unless i get internet connection then it loads the...
  • Yamanhourani
  • Casual Listener
  • 436 Views
  • 2 replies
  • 0 likes
  • 436 Views
  • 2 replies
  • 0 likes

I can play only 30 seconds of each Song or sguffle

UnNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry italy DeviceiPhoneMy Question or Issue Hi I have troublesI can t play entire songs but only 30 sec preview or by o...

  • Casual Listener
  • UnNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country italy   Device iPhone My Question or Issue &nbs...
  • xXHeyJXx
  • Visitor
  • 20594 Views
  • 4 replies
  • 5 likes
  • 20594 Views
  • 4 replies
  • 5 likes

iPod touch 6 not supported by Spotify?

Plan Family planPremiumCountry Norway DeviceiPod 6 Touch (32gb)Operating System iOS 8 My Question or Issue According to your system Requirements, Spotify needs iOS 10 to run on an iPod: Does that really mean that my brand new Ipod6 Touch (32 gig, iOS...

  • Newbie
  •   Plan Family plan Premium Country Norway   Device iPod 6 Touch (32gb) Operating System iOS 8     My Question or Issue  According to your system Requirements...
  • determazur
  • Casual Listener
  • 7186 Views
  • 2 replies
  • 1 likes
  • 7186 Views
  • 2 replies
  • 1 likes

CarPlay App is lacking

PlanPremiumCountryUnited KingdomDeviceiPhone 11 ProOperating SystemiOS 13 My Question or IssueI'm trying to move to Spotify from Apple Music and have noticed that the CarPlay app is considerably lacking in comparison and has a few weird issues too. T...

  • Visitor
  • Plan Premium Country United Kingdom Device iPhone 11 Pro Operating System iOS 13   My Question or Issue I'm trying to move to Spotify from Apple Music and have noticed that the CarPlay...
  • 439 Views
  • 0 replies
  • 0 likes
  • Carplay
    iOS
  • 439 Views
  • 0 replies
  • 0 likes

Superuser Contribution App crashing while online

PlanPremiumCountryTurkeyDeviceiPhone xrOperating SystemiOS 13.3.1 My Question or IssueWhile connected to the internet (or not in offline mode) spotify causes my phone to quickly get very hot and spotify crashes, after playing for around 15 seconds. T...

  • Regular
  • Plan Premium Country Turkey Device iPhone xr Operating System iOS 13.3.1   My Question or Issue While connected to the internet (or not in offline mode) spotify causes my phone to quic...
  • Para199x
  • Regular
  • 2648 Views
  • 2 replies
  • 0 likes
  • 2648 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot download Podcast

I'm and IOS user and a premium Spotify member. I've listen to 220 episodes of the History of WWII Podcast by Ray Harris without any problems downloading each episode and listening to them off line. As of a few days ago I can no longer download an epi...

  • Casual Listener
  • I'm and IOS user and a premium Spotify member.  I've listen to 220 episodes of the History of WWII Podcast by Ray Harris without any problems downloading each episode and listening to them off l...
  • rktaylor
  • Casual Listener
  • 648 Views
  • 2 replies
  • 0 likes
  • 648 Views
  • 2 replies
  • 0 likes

Solved!! Cannot Play tracks in an Album but able to heart them

PlanPremiumCountryUK DeviceiPhone 7Operating SystemiOS 13 My Question or IssueI am a premium user (ssray23) but not able to play any of the tracks in the album below. Please note that I am able to heart individual tracks. https://open.spotify.com/alb...

Album.jpg
  • Regular
  • Plan Premium Country UK  Device iPhone 7 Operating System iOS 13   My Question or Issue I am a premium user (ssray23) but not able to play any of the tracks in the album below. Pl...
  • Emilia_8
  • Community Legend
  • 427 Views
  • 3 replies
  • 0 likes
  • 427 Views
  • 3 replies
  • 0 likes

Superuser Contribution Options button (3 dots) does not work properly

PlanPremiumCountryAustraliaDevice(iPhone 11 Pro Max)Operating System(iOS 103.3.1) My Question or IssueWhenever I try to queue a track, over the last 2 weeks or so, the track I'm trying to queue plays instead of giving me the options. I have to hit th...

  • Newbie
  • Plan Premium Country Australia Device (iPhone 11 Pro Max) Operating System (iOS 103.3.1)   My Question or Issue Whenever I try to queue a track, over the last 2 weeks or so, the track ...
  • Byggatill
  • Casual Listener
  • 943 Views
  • 3 replies
  • 0 likes
  • 943 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't play certain song

Hi,I'm trying to listen to C'mon by Panic! At The Disco and fun. But I can't get it to work. It doesn't show up on Spotify when i search for it and all the links online lead to the same place with the correct album cover but no song in sight. Can som...

  • Casual Listener
  • Hi, I'm trying to listen to C'mon by Panic! At The Disco and fun. But I can't get it to work. It doesn't show up on Spotify when i search for it and all the links online lead to the same place with ...
  • Ivan
  • Spotify Legend
  • 4896 Views
  • 5 replies
  • 0 likes
  • 4896 Views
  • 5 replies
  • 0 likes

Superuser Contribution [iOS] Untimely playing of unknown tracks

PlanPremiumCountryFranceDeviceiPhone 7Operating SystemiOS 13.3 My Question or Issue Bonjour,Plusieurs fois aujourd'**bleep**, sans raison particulière, ma lecture d'une playlist a été interrompue brusquement par la lecture d'une autre piste que je n'...

  • Casual Listener
  • Plan Premium Country France Device iPhone 7 Operating System iOS 13.3   My Question or Issue   Bonjour, Plusieurs fois aujourd'**bleep**, sans raison particulière, ma lecture d'...
  • Ivan
  • Spotify Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Solved!! Hearted songs

PlanPremiumCountry USADeviceiPhone 7Operating SystemiOS 12.1.4 My Question or Issue Where can I go to see every song I’ve hearted

  • Newbie
  • Plan Premium Country  USA Device iPhone 7 Operating System iOS 12.1.4     My Question or Issue  Where can I go to see every song I’ve hearted
  • Glennny12
  • Casual Listener
  • 4319 Views
  • 3 replies
  • 0 likes
  • 4319 Views
  • 3 replies
  • 0 likes

Download a single track and not an album or playlist

I would like the possibility of Download a single song from an album or playlist and to be saved not in the playlist "liked songs" but just saved as it happens on the main competing music streaming in a specific folder for that song. This function th...

  • Regular
  • I would like the possibility of Download a single song from an album or playlist and to be saved not in the playlist "liked songs" but just saved as it happens on the main competing music streaming&n...
  • Emilia_8
  • Community Legend
  • 1690 Views
  • 3 replies
  • 0 likes
  • Social & Random
  • 1690 Views
  • 3 replies
  • 0 likes

Info about "What's New With Spotify"

 Today I opened the app and a random pop-up appeared, which took me to what you can see in the screenshot, but it displays no further info. Does anyone know more about this? Thanks in advance!

F2D0ADE2-7C24-432B-97FE-2024E3B3661A.png
  • Newbie
  •   Today I opened the app and a random pop-up appeared, which took me to what you can see in the screenshot, but it displays no further info. Does anyone know more about this?   Thanks in adva...
  • Emilia_8
  • Community Legend
  • 424 Views
  • 1 replies
  • 0 likes
  • 424 Views
  • 1 replies
  • 0 likes

Issue with Spotify overheating phone

PlanPremiumCountryNetherlandsDeviceiPhone 11 Pro MaxOperating SystemiOS 13.3.1 My IssueWhen I use Spotify streaming to my car audio system with Spotify App Link (Kenwood KMM-BT505DAB) then my phone gets pretty warm and CPU usage goes up to 60% consta...

  • Casual Listener
  • Plan Premium Country Netherlands Device iPhone 11 Pro Max Operating System iOS 13.3.1   My Issue When I use Spotify streaming to my car audio system with Spotify App Link (Kenwood KMM-...
  • ggvvoo
  • Casual Listener
  • 1008 Views
  • 1 replies
  • 2 likes
  • 1008 Views
  • 1 replies
  • 2 likes

Issue with fast forwarding on Carplay after app update

PlanPremium FamilyCountryUnited StatesDeviceiPhone XS Max/CarPlayOperating SystemiOS 13 My Question or IssueAfter updating my Spotify app yesterday to version 8.5.49 I started having issues with the fast forward functionality while using CarPlay. If ...

  • Visitor
  •   Plan Premium Family Country United States Device iPhone XS Max/CarPlay Operating System iOS 13   My Question or Issue After updating my Spotify app yesterday to version 8.5.49 ...
  • 948 Views
  • 0 replies
  • 0 likes
  • 948 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist not fully downloaded

PlanPremiumVersion 8.5.48CountryUnited StatesDeviceiPod Touch 7th Generation Operating SystemiOS 13.3.1 I downloaded a playlist I created using Spotify Premium so I could listen offline. The playlist appears to be fully downloaded except that, when I...

  • Casual Listener
  • Plan Premium Version  8.5.48 Country United States Device iPod Touch 7th Generation  Operating System iOS 13.3.1   I downloaded a playlist I created using Spotify Premium so...
  • mastermixer99
  • Casual Listener
  • 5774 Views
  • 4 replies
  • 1 likes
  • 5774 Views
  • 4 replies
  • 1 likes

Superuser Contribution Find/Search in Liked Songs playlist crashes the app

PlanPremiumCountryEstoniaDeviceiPhone 8 PlusOperating SystemiOS 13.4 My Question or IssueWhen tring to use the Find/Search feature inside the Liked Songs playlist it crashes the app. In other playlists this feature works fine.

  • Casual Listener
  • Plan Premium Country Estonia Device iPhone 8 Plus Operating System iOS 13.4   My Question or Issue When tring to use the Find/Search feature inside the Liked Songs playlist it crashes ...
  • Katerina
  • Spotify Legend
  • 1304 Views
  • 3 replies
  • 0 likes
  • crashing
    liked songs
  • 1304 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Finding the date of playlists

Plan Family planFree/Premium PremiumCountry US Device iPhone 7 Plus(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) iOS 10 My Question or IssueI’m trying to find the date that I last updated m...

  • Visitor
  • Plan Family plan Free/Premium Premium Country US   Device iPhone 7 Plus (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) i...
  • Peter
  • Spotify Legend
  • 73461 Views
  • 17 replies
  • 10 likes
  • 73461 Views
  • 17 replies
  • 10 likes

Apple Watch - need advice

https://homemadegaytubeporn.com/en/if I start the Spotify app on my watch, it takes over and I can’t seem to close it. I go to the Dock, swipe left & tap on the X, but as soon as I’m back to the watch face, Spotify is there - when the watch is not ac...

  • Visitor
  • https://homemadegaytubeporn.com/en/ if I start the Spotify app on my watch, it takes over and I can’t seem to close it. I go to the Dock, swipe left & tap on the X, but as soon as I’m back to th...
  • MattSuda
  • Spotify Star
  • 5874 Views
  • 1 replies
  • 0 likes
  • Apple Watch
  • 5874 Views
  • 1 replies
  • 0 likes

Only Three tabs in iPhone app

PlanPremiumCountryUnited States iPhone 8+ When I go into the app I only see the home page, search page, and library page. I don’t have the 4th account tab. I have tried to delete the app, and log out and log back in. Is anyone else having this proble...

  • Visitor
  •   Plan Premium Country United States  iPhone 8+   When I go into the app I only see the home page, search page, and library page. I don’t have the 4th account tab. I have tried ...
  • MattSuda
  • Spotify Star
  • 450 Views
  • 2 replies
  • 0 likes
  • 450 Views
  • 2 replies
  • 0 likes