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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27010 Views
  • 13 replies
  • 33 likes
  • 27010 Views
  • 13 replies
  • 33 likes

Superuser Contribution Podcast Episodes are gone

Hello, I have a podcast about nursing. I could see all my episodes but most of them are gone right now.I am wondering if there is any option to have them back and post them all again.Thank you,TessPlanPremiumCountry DeviceIphoneOperating System(iOS 1...

  • Visitor
  • Hello,   I have a podcast about nursing. I could see all my episodes but most of them are gone right now. I am wondering if there is any option to have them back and post them all again. Tha...
  • Mario
  • Spotify Legend
  • 569 Views
  • 1 replies
  • 0 likes
  • podcast
  • 569 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution spotify stopped working on my iphone

PlanPremiumCountrySwitzerlandDeviceIphone 7Operating SystemIOS 13.3 (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have 2 iphones 7, both with the same version of IOSSpotify works on one but not the otherI also have an Ipad with the sa...

  • Casual Listener
  • Plan Premium Country Switzerland Device Iphone 7 Operating System IOS 13.3     (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have 2 iphones 7, both...
  • Mario
  • Spotify Legend
  • 1273 Views
  • 5 replies
  • 0 likes
  • 1273 Views
  • 5 replies
  • 0 likes

Superuser Contribution Music randomly stops - Iphone 7 | iOS 13.3.1 | Family plan

Hello, I hope someone can help with this problem:My music randomly stops playing. Sometimes 5 times during a song, sometimes not at all. There is no logic to it. I've already tried the following suggestion found on the community: - clearing cache- lo...

  • Visitor
  • Hello, I hope someone can help with this problem: My music randomly stops playing. Sometimes 5 times during a song, sometimes not at all. There is no logic to it.   I've already tried the fol...
  • Mario
  • Spotify Legend
  • 1079 Views
  • 1 replies
  • 0 likes
  • music
    problem
    stops
  • 1079 Views
  • 1 replies
  • 0 likes

[CarPlay] Play direction is opposite to the sorting direction

So, since one of the recent app updates on iOS the sorting direction of songs in my playlist on carplay is now similar to what I see on my iOS device. So, I thought the entire problem was fixed. Turns out, it starts playing songs in the opposite dire...

  • Casual Listener
  • So, since one of the recent app updates on iOS the sorting direction of songs in my playlist on carplay is now similar to what I see on my iOS device. So, I thought the entire problem was fixed. Turn...
  • 634 Views
  • 0 replies
  • 1 likes
  • iOS
    Playlists
  • 634 Views
  • 0 replies
  • 1 likes

Solved!! Spotify app is being closed automatically on iOs

PlanPremiumCountryGermanyDeviceiPhone 6sOperating SystemiOs 13.2.3 Output DeviceKenwood KTM BT204 (Car Radio) My Question or Issue So my Spotify app keeps shutting itself off when i am listening to music in my car. I enter my car, start the motor, th...

  • Casual Listener
  •   Plan Premium Country Germany Device iPhone 6s Operating System iOs 13.2.3  Output Device Kenwood KTM BT204 (Car Radio)   My Question or Issue   So my Spotify app k...
  • Bakery
  • Casual Listener
  • 27854 Views
  • 6 replies
  • 0 likes
  • 27854 Views
  • 6 replies
  • 0 likes

Iphone XS Max Stuck in Spotify

Hello, My phone is stuck in the spotify app, i cant go to home screen, cant turn the phone off and force shutdown dosnt work. Everything in spotify is working, but nothing else. When someone calls me the phone just vibrates but nothing comes up. I up...

  • Newbie
  • Hello,   My phone is stuck in the spotify app, i cant go to home screen, cant turn the phone off and force shutdown dosnt work. Everything in spotify is working, but nothing else. When someone...
  • Bittencourt
  • Spotify Star
  • 937 Views
  • 1 replies
  • 0 likes
  • 937 Views
  • 1 replies
  • 0 likes

Spotify won't play most songs or only plays 10 seconds when on bluetooth in car

Plan: PremiumCountry: Canada and USDevice: iPhone7Operating System: iOS 31.3 My Question or Issue: My Spotify won't play 95% of my downloaded songs, sometimes it just stops and won't play at all or it will play the first 10 seconds of the song and th...

  • Visitor
  • Plan: Premium Country: Canada and US Device: iPhone7 Operating System: iOS 31.3   My Question or Issue:  My Spotify won't play 95% of my downloaded songs, sometimes it just stops...
  • HippieBoy
  • Visitor
  • 2770 Views
  • 2 replies
  • 1 likes
  • 2770 Views
  • 2 replies
  • 1 likes

No sleep timer on iPad

PlanPremiumCountryUS DeviceiPad Mini 5Operating SystemiPadOS 13.3.1 I have the sleep timer feature on my iPhone but not on my iPad. Is there a reason for this?

  • Casual Listener
  • Plan Premium Country US   Device iPad Mini 5 Operating System iPadOS 13.3.1   I have the sleep timer feature on my iPhone but not on my iPad. Is there a reason for this?   ...
  • OneByBoo
  • Roadie
  • 4934 Views
  • 1 replies
  • 1 likes
  • 4934 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify pauses randomly

My Spotify pauses every 30 seconds. It gets really annoying. It started off every one week in a while and then it stopped for a while. All of a sudden it started doing it again. Now it does it every day. It gets annoying when I’m trying to practice a...

  • Newbie
  • My Spotify pauses every 30 seconds. It gets really annoying. It started off every one week in a while and then it stopped for a while. All of a sudden it started doing it again. Now it does it every ...
  • Mario
  • Spotify Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][App Store] Fail to download the app from the App Store iPhone 11 iOS 13.3.1

PlanPremiumCountryItalyDeviceiPhone 11Operating SystemiOS 13.3.1 My Question or IssueI have just restored my new IPhone 11 from a iCloud Backup of my previous iPhone 8 Plus and I noticed that the Spotify app was missing. I have tried to reinstall the...

  • Casual Listener
  • Plan Premium Country Italy Device iPhone 11 Operating System iOS 13.3.1   My Question or Issue I have just restored my new IPhone 11 from a iCloud Backup of my previous iPhone 8 Plus a...
  • Emasil
  • Casual Listener
  • 545 Views
  • 2 replies
  • 0 likes
  • 545 Views
  • 2 replies
  • 0 likes

Syncing Local Files

Hi, I'm a premium user in the US. I'm trying to get my local files to my iPhone6s from my Mac, which is running OS Catalina. My Question or IssueMy local files are stored at Users//Music. They show up and play on desktop, but they're greyed-out on my...

  • Visitor
  • Hi, I'm a premium user in the US. I'm trying to get my local files to my iPhone6s from my Mac, which is running OS Catalina.   My Question or Issue My local files are stored at Users/<user...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Offline Sync

I recently upgraded to an iPhone 8. I cannot get Offline Sync to work. It is working for one song oddly, but I'm wanting to add two more. I've done this successfully on my tablet and my previous phone, but it's not working on this one. All three song...

  • Visitor
  • I recently upgraded to an iPhone 8. I cannot get Offline Sync to work. It is working for one song oddly, but I'm wanting to add two more. I've done this successfully on my tablet and my previous phon...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Premium does not work anymore on iOS

PlanPremiumCountryFrance DeviceiPhone 7Operating SystemiOS 13.3 My Question or IssueIt s been a week on Wifi and 4g:- Songs from playlists play 10 sec- Home does not load- Search does not load My phone is up-to-date with plenty of storage. I deleted,...

  • Casual Listener
  • Plan Premium Country France   Device iPhone 7 Operating System iOS 13.3   My Question or Issue It s been a week on Wifi and 4g: - Songs from playlists play 10 sec - Home does n...
  • 1151389152
  • Casual Listener
  • 1677 Views
  • 5 replies
  • 0 likes
  • iOS 13.3
    Premium
  • 1677 Views
  • 5 replies
  • 0 likes

Those of us using iPads as headunits....

These updates have been terrible. Remember back when Spotify was a split screen and they took it away to make one version to support? Then we got preview of tracks behind and ahead in landscape mode and then they took it away? I could have sworn I co...

Screenshot_20191019-214154_Instagram.jpg 20191019_214451-01.jpeg
  • Casual Listener
  • These updates have been terrible. Remember back when Spotify was a split screen and they took it away to make one version to support? Then we got preview of tracks behind and ahead in landscape mode ...
  • m1ckDELTA
  • Regular
  • 525 Views
  • 3 replies
  • 0 likes
  • 525 Views
  • 3 replies
  • 0 likes

Audio unclear

PlanFreeCountryIndiaDeviceiPhone 5s, iPad 9.7 2018Operating System5s: 12.4, iPad: 13.3.1 My Question or IssueThis problem started occurring yesterday. I use Positive Vibration(House of Marley) to listen to Spotify. While listening, (iPhone was locked...

  • Casual Listener
  • Plan Free Country India Device iPhone 5s, iPad 9.7 2018 Operating System 5s: 12.4, iPad: 13.3.1   My Question or Issue This problem started occurring yesterday. I use Positive Vibratio...
  • R58iiZ
  • Casual Listener
  • 648 Views
  • 2 replies
  • 0 likes
  • Audio Effects
  • 648 Views
  • 2 replies
  • 0 likes

Superuser Contribution Accessing downloaded songs w. weak internet connection

I have Spotify premium so I can keep music downloaded to my iPhone. However, when opening an album/song, Spotify will always try to connect to the internet to load some extra data or whatever. But if I have a weak internet connection (which is why I ...

  • Regular
  • I have Spotify premium so I can keep music downloaded to my iPhone. However, when opening an album/song, Spotify will always try to connect to the internet to load some extra data or whatever. But if...
  • AppleG
  • Composer
  • 1393 Views
  • 12 replies
  • 1 likes
  • 1393 Views
  • 12 replies
  • 1 likes

Playing on multipled Bluetooth devices

I know this must be addressed elsewhere but I can't find it. I have multiple bluetooth speakers throughout the house. But Spotify will only allow me to select one bluetooth device at a time. There has to be a way to play it on all of them...

  • Visitor
  • I know this must be addressed elsewhere but I can't find it. I have multiple bluetooth speakers throughout the house. But Spotify will only allow me to select one bluetooth device at a time. There ha...
  • OneByBoo
  • Roadie
  • 531 Views
  • 1 replies
  • 0 likes
  • 531 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Jumps out of my playlist after first song; starts playing random songs from other playlist

PlanPremiumCountryUSADeviceiPhone XOperating System(iOS latest update) My Question or IssueI start playing a playlist by opening the playlist and hitting “Shuffle Play”. It alway chooses the first song from that playlist. But every song after that is...

  • Casual Listener
  • Plan Premium Country USA Device iPhone X Operating System (iOS latest update)   My Question or Issue I start playing a playlist by opening the playlist and hitting “Shuffle Play”. It a...
  • connon
  • Casual Listener
  • 7013 Views
  • 3 replies
  • 2 likes
  • 7013 Views
  • 3 replies
  • 2 likes

Updating

My phone doesn’t look like my friends. And I do not have the “car” option in my settings and his screen changes after updates and mine do not iPhone 10s max premium

  • Casual Listener
  • My phone doesn’t look like my friends. And I do not have the “car” option in my settings  and his screen changes after updates and mine do not  iPhone 10s max  premium 
  • Bittencourt
  • Spotify Star
  • 517 Views
  • 3 replies
  • 0 likes
  • 517 Views
  • 3 replies
  • 0 likes