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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27480 Views
  • 13 replies
  • 33 likes
  • 27480 Views
  • 13 replies
  • 33 likes

Missing list of artists

Hello My list of artists has recently disappeared. If I select it all I get now is the text, "Your favorite artists will appear here. Go to Browse page to find amazing playlists for every mood and moment" with a "Go to Browse" button. Nothing appears...

  • Newbie
  • Hello   My list of artists has recently disappeared. If I select it all I get now is the text, "Your favorite artists will appear here. Go to Browse page to find amazing playlists for every mo...
  • philipollas
  • Visitor
  • 1849 Views
  • 12 replies
  • 2 likes
  • 1849 Views
  • 12 replies
  • 2 likes

Unliked songs not excluded from My Albums

Since a recent upgrade, when I play an album from the My Albums tab in My Library, the songs that I have unliked in the past are no longer excluded. I have noticed this since 3/15, but I think it may have started earlier than that and I just hadn’t b...

  • Casual Listener
  • Since a recent upgrade, when I play an album from the My Albums tab in My Library, the songs that I have unliked in the past are no longer excluded.  I have noticed this since 3/15, but I think ...
  • Nolan93
  • Casual Listener
  • 1010 Views
  • 2 replies
  • 3 likes
  • 1010 Views
  • 2 replies
  • 3 likes

June Update Is Awful

PlanPremiumCountryUSADeviceSamsung Note 8Operating SystemAndroid Oreo My Question or IssueJust wanted to pile on to the June Update posts, in case Spotify counts them in some sort of metric. It seems like the Spotify team crafted the perfect way to c...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Note 8 Operating System Android Oreo   My Question or Issue Just wanted to pile on to the June Update posts, in case Spotify counts them in some...
  • spencerbrawn
  • Regular
  • 1259 Views
  • 5 replies
  • 12 likes
  • 1259 Views
  • 5 replies
  • 12 likes

Solved!!Superuser Contribution Recently Played artists and albums no longer work in offline mode

PlanPremiumCountryUnited StatesDeviceiPhone 8 PlusOperating SystemiOS 12.1.4 My Question or IssueStarting yesterday or so (3/21/18), picking downloaded artists and albums from the "Recently Played" section while in offline mode (or without an Interne...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 8 Plus Operating System iOS 12.1.4   My Question or Issue Starting yesterday or so (3/21/18), picking downloaded artists and albums fro...
  • Peter
  • Spotify Legend
  • 1502 Views
  • 3 replies
  • 2 likes
  • 1502 Views
  • 3 replies
  • 2 likes

Solved!! Changes to a random song

Every time I’m listening a songs it changes to a random one which is not even downloaded or in any of my playlists. I’ve changed my password for threes times already, login out in every device, reinstalled the app but nothing seems to work. I don’t k...

  • Casual Listener
  • Every time I’m listening a songs it changes to a random one which is not even downloaded or in any of my playlists. I’ve changed my password for threes times already, login out in every device, reins...
  • Billy-J
  • Spotify Star
  • 753 Views
  • 3 replies
  • 0 likes
  • 753 Views
  • 3 replies
  • 0 likes

spotify app wont open if no internet connection

Plan premiumFree/PremiumCountry sweden Device iphone 5(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehey, I have a problem with the app on an Iphone 5. As long as I have ...

  • Regular
  • Plan premium Free/Premium Country sweden   Device iphone 5 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Qu...
  • Pleasehelpmej
  • Regular
  • 917 Views
  • 12 replies
  • 0 likes
  • 917 Views
  • 12 replies
  • 0 likes

Some songs on a local files album have album art, some aren't

Hey. So recently, I downloaded an album that wasn't on Spotify and imported it onto Spotify (via. Local Files). However, after importing it, I realized that the album art showed on the desktop, but it failed to show on my phone. After some fiddling a...

  • Casual Listener
  •   Hey. So recently, I downloaded an album that wasn't on Spotify and imported it onto Spotify (via. Local Files). However, after importing it, I realized that the album art showed on the deskto...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Force Spotify to open with default playback device?

PlanPremiumCountryUSADeviceiPhone 6PlusOperating SystemiOS 12 My Question or IssueI frequently use Spotify with connected speakers in my home. Then, I open it again the next day to listen on my mobile device. Here's the problem: Spotify always opens ...

  • Visitor
  • Plan Premium Country USA Device iPhone 6Plus Operating System iOS 12   My Question or Issue I frequently use Spotify with connected speakers in my home. Then, I open it again the next ...
  • 369 Views
  • 0 replies
  • 2 likes
  • 369 Views
  • 0 replies
  • 2 likes

Now Playing screen crashes in CarPlay

PlanPremiumCountryUSA DeviceiPhone XSOperating SystemiOS 13 Beta 3 My Question or Issue In the CarPlay app, the "Now Playing" screen crashes when you click it in iOS 13 Beta 3. Happens every time and did not happen before Beta 3. Unclear if this is a...

  • Visitor
  • Plan Premium Country USA   Device iPhone XS Operating System iOS 13 Beta 3   My Question or Issue   In the CarPlay app, the "Now Playing"  screen crashes when you clic...
  • 568 Views
  • 0 replies
  • 0 likes
  • 568 Views
  • 0 replies
  • 0 likes

My Spotify randomly started playing this morning at 8:30 am. Is this a bug?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Aussiemusicfan
  • Music Fan
  • 1301 Views
  • 2 replies
  • 0 likes
  • 1301 Views
  • 2 replies
  • 0 likes

Saved Songs & Download Function Change

Hello,As many others have noticed, the functionality when downloding songs has changed and its horribly painful and I am in strong favours for it to be changed back. Previously, you could automatically like a song by selecting (+) and it would automa...

  • Casual Listener
  • Hello, As many others have noticed, the functionality when downloding songs has changed and its horribly painful and I am in strong favours for it to be changed back.   Previously, you could ...
  • Scotti8
  • Casual Listener
  • 2783 Views
  • 1 replies
  • 5 likes
  • Download error
    liked songs
    Offline Access
  • 2783 Views
  • 1 replies
  • 5 likes

Solved!! Some albums/songs wont play on my new phone

PlanPremiumCountryNetherlands DeviceiPhone xr My Question or IssueI received my new phone last Tuesday. I tried to sync all the songs again that I made available 'offline' on my new phone. But I found out that some songs wont play anymore on my phone...

  • Casual Listener
  •   Plan Premium Country Netherlands   Device iPhone xr   My Question or Issue I received my new phone last Tuesday. I tried to sync all the songs again that I made available '...
  • badumtss
  • Composer
  • 1406 Views
  • 3 replies
  • 0 likes
  • iphone xr
    missing songs
  • 1406 Views
  • 3 replies
  • 0 likes

Playback on Apple Watch

I recently upgraded my iphone from a 7s to an XS. Ever since I haven’t been able to control Spotify on my Apple Watch 3. It shows that Spotify is playing on my phone, but it does not show what is playing, or allow me to skip tracks, or change the pla...

  • Casual Listener
  • I recently upgraded my iphone from a 7s to an XS. Ever since I haven’t been able to control Spotify on my Apple Watch 3. It shows that Spotify is playing on my phone, but it does not show what is pla...
  • Mbourey
  • Casual Listener
  • 508 Views
  • 1 replies
  • 0 likes
  • 508 Views
  • 1 replies
  • 0 likes

New UI has deleted 90% of my saved artists and replaced them with recommendations. Terrible update.

PlanPremiumCountry- USA DeviceLG K20 plusOperating SystemAndroid My Question or Issue I recently was given the new updated UI without asking for it. The update has totally ruined my experience on Spotify. It is a classic example of graphic designers ...

  • Casual Listener
  • Plan Premium Country- USA   Device LG K20 plus Operating System Android   My Question or Issue   I recently was given the new updated UI without asking for it. The update ha...
  • eipe
  • Visitor
  • 1306 Views
  • 4 replies
  • 14 likes
  • 1306 Views
  • 4 replies
  • 14 likes

Unauthorised device

Plan premiunFree/PremiumCountry nz Device iPhone iPhone 6 Plus(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) IOS 12.3.1 My Question or IssueI've struggled for several weeks with my music ski...

  • Casual Listener
  • Plan premiun Free/Premium Country nz   Device iPhone iPhone 6 Plus (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I...
  • sharyndonn
  • Casual Listener
  • 631 Views
  • 2 replies
  • 0 likes
  • 631 Views
  • 2 replies
  • 0 likes

Videos in other apps pausing when Spotify is open in the background

PlanPremiumUSA DeviceiPhone XOperating SystemiOS 12.3.1 Whenever Spotify is open in the background on my phone, it will pause videos in other apps every second, even if the music in Spotify is paused. I have tested this a few ways and the only thing ...

  • Casual Listener
  • Plan Premium USA   Device iPhone X Operating System iOS 12.3.1   Whenever Spotify is open in the background on my phone, it will pause videos in other apps every second, even if th...
  • anthonycw
  • Casual Listener
  • 589 Views
  • 1 replies
  • 1 likes
  • 589 Views
  • 1 replies
  • 1 likes

Skipping songs to next

Plan My Question or IssuePlanPremium familycanadaDevice(iPhon 5s, ipad 3Operating System(iOS 10My Question or IssueWhen I open spotify I get a message asking if I want to continue listening in my chrome or listen in phone. I have never had that quest...

  • Visitor
  • Plan         My Question or Issue Plan Premium family canada Device (iPhon 5s, ipad 3 Operating System (iOS 10 My Question or Issue When I open spotify I get a m...
  • badumtss
  • Composer
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Incorrect recently played

So my Spotify is deciding to show totally incorrect recently played artists who I haven’t played? They also will not shift from my list no matter how much I listen to other artists. Help!

  • Newbie
  • So my Spotify is deciding to show totally incorrect recently played artists who I haven’t played? They also will not shift from my list no matter how much I listen to other artists. Help! 
  • moter10x
  • Regular
  • 990 Views
  • 1 replies
  • 5 likes
  • 990 Views
  • 1 replies
  • 5 likes

Spotify won’t stsy open while phone is charging

PlanPremiumCountryUSA DeviceiPhone X Operating SystemiOS 12 i know I used to be able to keep Spotify open and playing while my phone was charging but that’s not happening anymore since I updated the app a few days ago.

  • Casual Listener
  •   Plan Premium Country USA  Device iPhone X  Operating System iOS 12   i know I used to be able to keep Spotify open and playing while my phone was charging but that’s n...
  • Billy-J
  • Spotify Star
  • 1577 Views
  • 1 replies
  • 3 likes
  • 1577 Views
  • 1 replies
  • 3 likes

how do i listen to saved songs by artist after update?

PlanPremiumCountryUSADeviceiphone 7 My Question or IssueI previously would save songs to my library and when I wanted to listen to a particular artist I was able to go into my artist library and listen to the specific songs that I liked and saved by ...

  • Newbie
  • Plan Premium Country USA Device iphone 7   My Question or Issue I previously would save songs to my library and when I wanted to listen to a particular artist I was able to go into my ar...
  • Rene01
  • Community Legend
  • 479 Views
  • 2 replies
  • 1 likes
  • 479 Views
  • 2 replies
  • 1 likes